Director, Program Management

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance :
Leverage your expertise to optimize the Global Technology Office's (GTO) execution as our Director, Enablement. This high-impact role reports directly to the Chief Availability Officer (CAO) and empowers you to shape strategic initiatives, elevate project delivery, and lead a talented team of agile and IT program/project management professionals. You'll be a critical member and thought leader on the GTO senior leadership team, navigating ambiguity, anticipating challenges, and delivering impactful results across the company. You'll thrive in this dynamic role if you're an adaptable leader who is a gifted communicator, highly organized, and can inspire strong cross-functional collaboration.
A Typical Day :

• Empowering your team of IT project managers, program managers, and agile coaches to do their best work.
• Influencing and collaborating with the CAO and the GTO senior leadership team in strategic planning, tackling complex challenges, and making informed decisions.
• Fostering accountability for the GTO senior leadership team by facilitating critical conversations and focusing on achieving strategic objectives.
• Orchestrating the timely execution of the GTO project portfolio by collaborating with business owners, defining expectations on deliverables, and ensuring accountability for optimal outcomes.
• Driving GTO's success through impactful OKR implementation, empowering teams to define ambitious goals, leverage Q2's tools and resources, and drive strategic results.
• Championing a culture of success with an emphasis on continuous improvement and professional growth through team brainstorming sessions and feedback loops.

Bring Your Passion, Do What You Love. Here's What We're Looking For :

• Experienced with 10+ years in a similar role in a similar environment as Q2 preferred.
• Typically requires a bachelor's degree and a minimum of 12 years of related experience; or an advanced degree with 8+ years of experience; or equivalent relevant work experience.
• Typically requires 5-7 years managing and developing employees.
• Fluency in the agile discipline and PMP certified (strongly preferred).
• Track record of successfully directing multiple teams and experience personally leading IT projects and programs; confident in technical discussions with diverse stakeholders.
• Able to expertly engage audiences at all levels of the organization, articulating complex ideas with clarity and persuasion, in live environments and in written communication.
• Experience directly advising and partnering with executive leadership teams. Able to handle confidential information with discretion.
• Thrive and flourish in a fast-changing environment; can solve problems without all the answers by being resourceful and learning quickly.
• Self-driven leader who can motivate others through example, create a sense of urgency, energy, and ownership.
• Naturally able to lead and influence without direct authority.
• Adept at prioritizing and efficiently handling a wide range of responsibilities.
• Deeply analytical; able to extract key insights from data and translate them into actionable decisions.
• Possess strong emotional intelligence, project a diplomatic demeanor and a cooperative nature even in stressful situations.
• Available during business hours and occasionally by phone after-hours as needed for impromptu collaboration.
• A good sense of humor always helps!

This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.