SailPoint
SailPoint is the leader in identity security for the modern enterprise.
Austin, TX

AI Cloud Deployment Engineer (CDE) at SailPoint (Austin, TX)

| Austin
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The Cloud Deployment Engineer would work alongside the Solution Architect and Project Manager to successfully deliver SailPoint's AI solution to customers.
AI is SailPoint's newest Software-as-a-Service offering which provides machine learning-based analytics around a customer's identity data. Those analytics can then be used to provide recommendations and a variety of business benefits to the end user.
Responsibilities:
  • Deployment and integration of the AI Services SaaS product for customers, including:
    • Configuring virtual appliances (VMs) to connect to cloud-based applications
    • Reviewing and configuring identity attribute mappings
    • Working with DevOps team to perform data loading and collector configuration tasks
    • Configuration of analytics dashboards
    • Testing of all configurations
  • Communicating to clients aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
  • Post-sales requirements gathering, analysis and documentation.
  • Working with clients for user testing, debugging, support and maintenance.
  • Enabling and training customers via knowledge transfer sessions during the implementation process.

Experience:
  • 1-4 years of professional work experience as part of a software company or systems integrator.
  • Exposure to programming languages, databases, or enterprise software configuration.
  • Interest in or exposure to cloud technologies and software-as-a-service (SaaS)
  • Ability to quickly learn and absorb new technologies
  • Proven track record of troubleshooting techniques and effective use of documentation, online sources, testing, experimentation, and the knowledge of other technical professionals to solve problems.
  • Excellent communication skills and experience working with clients
  • Strong organizational skills and the ability to multi-task
  • Experience with SaaS product installation, configuration and management a plus
  • Experience with either data processing, data management or data analytics software plus
  • Experience with data science or machine learning a plus
  • Security software or internal IT audit experience a plus.
  • Experience with Enterprise Cloud Based Systems a plus (AWS, Azure, GCP)
  • Familiarity with identity management provisioning systems (SailPoint, Sun, Oracle, IBM) a plus.

Location:
The job is based in Austin, Texas. Local candidates preferred but REMOTE work is permitted depending on experience.
Education:
Bachelor's degree or equivalent work experience.
Travel:
This position requires up to 10% travel.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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