Associate Pre-Sales Engineer
Description & Requirements
About Us:
We're here for the hard-working businesses that keep the world turning. They're the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers' ambitions, whether to grow and transform, or simply become more productive and effective. That's what makes us the essential partners for the world's most essential businesses.
The Position:
As a Pre-Sales Engineer, you will telecommute with periodic travel (when safe to do so) to customer sites in the US. In this role, you will master our suite of products and effectively communicate their potential to prospective customers over the phone, webinar, and in-person meetings. This role will overlap with both the Implementation and Sales teams, your technical expertise and understanding of SaaS and sales cycles will contribute to generating profit for the business.
Key Responsibilities:
- Running webinars and high-quality in-person demos of Epicor CPQ software.
- Traveling to customer sites to learn about potential customer products & business processes when travel is allowed
- Technical sales support
- Building and maintaining both standard and custom high-quality demos
- Actively engage with opportunities and customers for feedback, feature requests, & solutions. Translating that information back to internal Development and Implementation resources.
- Suggesting appropriate product solutions to a customer's business needs
Qualifications
- 1-3 years experience as a Solution/Sales Engineer or equivalent
- Strong knowledge of enterprise software and how typical business systems work together (CRM, ERP, CPQ etc.)
- Computer science and/or Mechanical Engineering background
- Vibrant personality with high EQ, you're adept at listening to and interpreting a customer's needs.
- Excellent verbal and written communication skills
- Experience demoing software to customers or stakeholders and articulating the value proposition based on their needs
- You enjoy, solving a wide variety of problems with logic, and have experience doing so
- Experience working with manufacturing companies
- Adaptable and technologically savvy, you understand and love technology, and have the desire to learn more
Extra points for experience in
- CPQ, Epicor Ecosystem, Salesforce Ecosystem, and/or professional programming experience
- 3D Graphics
- Mechanical and/or manufacturing engineering experience with a focus in CAD
#LI-KT1 #LI-REMOTE
"Epicor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity, disability or veteran status."