Q2
As passionate about our people as we are about our mission!
Austin, TX
Hybrid

Automation Engineer

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We’re seeking Automation Engineer a to join the Q2 Infrastructure Operations team. The successful candidate would be providing exceptional service and uptime necessary to provide millions of end users with anytime, anywhere access to Q2’s Online Banking application. As an Infrastructure Automation Engineer, you will help build tools for automation, analytics collection, provisioning and management of Servers, Storage, Network infrastructure and virtualization. Create an API driven infrastructure to help keep up with the company's fast development pace. You will develop tools for both on premise and cloud-based infrastructure across a wide variety of platforms including Linux, Windows, VMware, AWS/GCP/Azure.

Essential Job Functions

  • Able to consume/develop RESTful API web services
  • Highly Proficient in multiple modern object-oriented programming languages and an expert in one. (Ruby/Go/Python)
  • Proficient in developing against various DB back-ends. Experience in Web development concepts and UI design.
  • Experience with Linux and Windows scripting, including bash/perl/python and Powershell Experience with graphing and analytics tools (Graphite/Grafana)
  • Experience with CI/CD deployment Proficient in large multi-location network core services (VLAN, DNS, IPv4, DHCP) Recent experience evaluating and solving business problems with code
  • Assist with 4000+ VM servers in an Active Directory environment, ensuring that this environment has high availability
  • Actively contribute to the configuration, layout and performance tuning of the production infrastructure
  • Participate in the development of high availability and Disaster Recovery application architecture for applications in coordination with application engineers 
  • Support upgrade and go-live activities related to new customer onboarding projects
  • Attend and actively participate in weekly meetings
  • Participate in projects while working with the workgroup to achieve defined goals within set timelines
  • Modify, maintain and update software, performed through a practice of Change Management, Configuration Management and Release Management
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

Required Experience

  • Bachelor’s degree in Information Systems or Computer Science or equivalent work experience
  • 4 – 7 years previous related experience
  • Knowledge of multiple infrastructure technologies including storage, network, backups, virtualization
  • Configuration management using Puppet/Ansible Understanding of container technologies such as Docker
  • Contribute to best practices and programming standards using Github Ability to think multi-dimensionally about problems and your proposed solutions and how a single change can impact entire environments.
  • Experience with lights out datacenter management
  • Comfortable working in a complex symbiotic system of teams
  • Desire to build solutions, frameworks for your solutions, and ecosystems for your frameworks Highly customer oriented, enjoys both teaching to, and learning from, customers.
  • Use professional concepts to solve a variety of problems
  • Ability to work on problems of diverse scope, where analysis of situation requires a review of identifiable factors
  • Must be able to exercise judgment within defined procedures to determine appropriate action 
  • Must have strong organizational and multi-tasking skills to prioritize workload in a fast paced environment
  • Must work effectively within a team environment
  • Moderate-to-Advanced knowledge and troubleshooting of Windows Server 2008/2012
  • Moderate-to-Advanced knowledge and troubleshooting of Linux operating systems, particularly Red Hat or CentOS
  • Moderate-to-Advanced Advanced knowledge and troubleshooting of Microsoft Active Directory and Group Policy
  • Moderate-to-Advanced Advanced knowledge of Microsoft Internet Information Services and/or NGINX websites

Preferred Experience

  • VMWare VCP6 Certification
  • Knowledge and troubleshooting experience of MS SQL Server 2008/2012 and MySQL databases
  • Experience with Systems Administration in Public Cloud Datacenters such as AWS, Azure or Google Cloud
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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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