Cloud Infrastructure Engineer
Real Chemistry is a global health innovation company with offices across the United States and Europe. We believe that the way to real, transformative change is through the uncommon combination of disciplines, technologies, and our greatest asset – our people. We are currently looking to add to our alchemic mix of more than 1,800 talented professionals. This is a great opportunity to join a dynamic, fast-growing global company committed to making the world a healthier place for all.
We are seeking a Cloud Infrastructure Engineer to join our Information Technology team. This role will be responsible for designing, deploying, managing, and maintaining IT systems and their corresponding or associated software, including on premise server systems, and cloud hosted (SaaS, IaaS, PaaS) systems. The Cloud Infrastructure Engineer will report to the Group Director, Systems and Networks.
Responsibilities:
Follow industry and company trends and developments to ensure services are consistent with, and/or superior to, industry best practices.
Deliver innovative, flexible, and secure integrated solutions to meet changing business needs.
Support key business initiatives by identifying security and compliance related risks.
Assist with various internal and external audits, and their responses and remediation efforts.
Communicate to senior management, through reports, presentations, metrics and other documentation, any cyber-security risks identified.
Performs related duties as assigned by supervisor.
Provide backup desktop support to all offices and for remote users at request of Help Desk Team or MD, IT.
Maintain knowledge of current technology, equipment, services, and standards for IT.
Works on problems of moderate scope.
Ability to handle routine work independently, may receive detailed instructions on new projects or assignments.
Exercises judgment within defined company policies and procedures to resolve a variety of issues and determine appropriate action.
Knowledge & Qualifications:
High School education; college degree in technology-related field preferred.
Experience in the following technologies/products:
Apple OS operating systems.
Windows 10 operating system.
iOS based devices.
Android based devices.
Microsoft Active Directory services.
SSO Technologies.
Experience deploying and supporting Microsoft Azure Active Directory Services.
Experience deploying and supporting Microsoft InTune services.
Experience deploying and supporting Microsoft Office 365 technologies.
Experience supporting and using helpdesk/service desk systems
Minimum 3 years of experience in an infrastructure role working with Azure IaaS and/or InTune services.
Minimum 3 years of experience supporting Office 365 services.
Skills & Abilities
Ability to handle and execute on multiple projects at one time.
Ability to follow processes.
Strong documentation skills.
Unflappable demeanor; maintains professional conduct under pressure in a fast-paced environment.
Demonstrated aptitude for learning new technologies.
Ability to communicate technical concepts to technical and non-technical audiences.
Excellent written and verbal communication skills.
Ability to contribute to a cohesive team.
Able to articulate solutions to problems on an ongoing basis.
Shows initiative and critical thinking to proactively solve problems and create efficiencies.
Demonstrates excellent judgement and takes responsibility for solving problems, while knowing when to inform senior leaders of issues.
May act as project lead for a region or local team.
Have a professional presence, perform with a sense of urgency and with a profound client service orientation.
High energy, able to effectively operate in fast-paced, growing and evolving environment.
Completed an IT practitioners’ course or equivalent.
Completed a Networking course or experience performing networking duties.
Completion of approved Microsoft 365 or Azure certification within first year, or current possession of MS-100/MS-101, MS-203.
Real Chemistry offers a comprehensive benefit program and perks, including flexible PTO, expanded paid leave for new parents including Your 4th Trimester ® , a program that helps new parents transition back to work, and a five-week sabbatical program. Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans. Learn more about our great benefits and perks at: http://www.realchemistry.com/
Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.