Cloud - Principal Software Engineer - Platform at Elastic

| Austin
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At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Beats, and Logstash — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We unite Elasticians across 30+ countries (and counting!), 18 timezones, and 30 different languages into one coherent team, while the broader community spans across over 100 countries.

About The Role

You are a Principal Software Engineer responsible for technical design and strategy across several core areas of Elastic’s Cloud offerings. You like to lead by example and write code, you’re an experienced mentor and leader who enjoys helping others think through technical problems, and working with teams to come up with elegant solutions.

You excel at debugging complex failure scenarios and analyzing bugs. You’ll analyze our current system, it’s strengths and limitations. Additionally, you are great at developing the roadmap and project planning efforts and will have ownership for delivering it.

Some of the things you'll work on
  • You are an experienced software engineer who likes to have a deep understanding of the codebase. You are an experienced code reviewer, and provide constructive feedback and set the strategy / roadmap for complex software products
  • Review and create technical designs and build POCs for new efforts, validating a wild idea works before committing to it
  • Provide technical leadership to the team to help combine Elastic’s products (Elasticsearch, Kibana, Beats, Machine Learning...) with cloud management technologies (Kubernetes, Docker...) to create reliable and scalable Cloud solutions for customers 
  • Debug meaningful technical issues inside a very deep and complex stack involving virtualization, containers, microservices, etc.
  • Tackle challenging performance problems as we continue to scale our SaaS offering
  • Work on a global scale, with all the major Cloud hosting providers: AWS, GCP, Azure, IBM Cloud etc.
  • Work with team to help build scalable solutions to deliver the best customer experience
  • Understand our company strategy and help to translate it into technical terms and guide our Cloud product’s direction to realize it
  • Be a contact for other teams in Cloud or Elastic. Examples include helping Support with difficult cases or consulting the Elastic Stack engineers with designing new features in a Cloud compatible way
What you will bring along
  • Previous experience providing pragmatic technical leadership for a group of senior software engineers
  • Previous experience in a role with ownership for technical direction (roadmap) and strategy, preferably in a start-up or scale-up environment
  • Previous experience working with stakeholders outside of Engineering
  • Proven experience as a software engineer, with a track record of delivering high quality code, preferably in Go, Java, or Python.
  • Ability to communicate well with individuals and groups to accomplish a common set of goals
  • Technical depth in one or more technologies relevant for SaaS (orchestration, networking, docker, etc.)
  • Deep understanding of the HTTP layer and RESTful API design standards
  • Familiarity with standard RESTful API authentication methods and security best practices
  • You care deeply about the resilience and quality of the features you ship
  • You love working with a global team in a distributed work environment

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • SalesforceCRM
    • MarketoLead Gen

Location

3300 N Interstate 35, Austin, TX 78705

An Insider's view of Elastic

How would you describe the company’s work-life balance?

One of the really amazing things about working for a distributed company is that you have true flexibility to find your work/life balance. There are no fixed hours and nobody is watching. I think being able to manage your day and step away and come back is a really powerful thing for many Elasticians.

Raya

Director of Engineering

What projects are you most excited about?

When we're able to capture the stories about how our customers are using our software to fight child sex exploitation, for example, or how NASA is using Elasticsearch to further investigations into whether there is water on Mars — that gets Elasticians excited, and makes them feel proud of what the company is doing.

Daniel

Senior Manager, Customer Advocacy

What makes someone successful on your team?

The people I’ve seen rise quickly and do well are people who are sponges. Those people who, in any situation they’re sitting in, are learning and absorbing more information.

Elastic products might be very foreign to a new hire, and it’s important that they learn every single aspect of Elastic products.

Jeremy

Sales Specialist

How do you empower your team to be more creative?

We want our engineers to feel free to create in the manner they work best. To feel empowered. Having distributed engineers made this an easy one to solve. Managing distributed Elasticians makes it impossible to micromanage people, even if you wanted to. So we embrace that.

Kevin

SVP, Engineering

What's something quirky about your company?

Our Source Code is truly what makes Elastic, Elastic. It may just seem like a pretty set of values, but Elastic really lives by it. Personally “Space, Time” and “Home, Dinner” are the biggest reasons I chose Elastic — I knew those promises would give me the flexibility to be the parent, sibling, and daughter I want to be.

Alexis

Recruiting Coordinator

What are Elastic Perks + Benefits

Elastic Benefits Overview

At Elastic, we strive to have parity of benefits across regions. While regulations differ from place to place, we believe taking care of people is the right thing to do.

Healthcare for you and your family in many locations.
Flexible location and schedule for many roles.
Generous number of vacation days each year.
Double your charitable giving — we match up to 1% of your salary.
Up to 40 hours each year to use toward volunteer projects you love.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Professional Development Benefits
Cross functional training encouraged
Promote from within
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