DevOps Engineer

| Austin

About the Company

Brightpearl exists to automate retail. We help omnichannel businesses selling finished goods, trading $2.5m-$50m a year. Over 1,200 businesses in 26 countries use our platform. We manage over 10m transactions and $2b of business a year. Brightpearl is a cloud platform, built on AWS with 99.9% uptime, and is deployed twice as fast as the competition. Brightpearl is headquartered in Bristol, UK and our US headquarters in Austin, Texas. We are looking for talented DevOps Engineers to join our TechOps team.

About the Role

As a DevOps Engineer you will:

  • Work in a global team to roll out new features, oversee frequent releases to production, improve our SaaS infrastructure using modern configuration management tools and develop in-house tools to support development.
  • Work closely with other administrators, engineers, quality analysts, business analysts, product managers, customers and partners.
  • Assist customer support in finding and fixing database/server level problems that affect our customers.
  • Provide on-call assistance to maintain service availability.
  • Monitor and maintain our MySQL databases, MongoDB stores, RabbitMQ messaging infrastructure, Hazelcast caching grid and supporting servers.
  • Develop expertise in diverse technical and business domains.
  • Progress the state of the art in your field within the company.
  • Have the opportunity to grow into team or technical leadership roles.
  • Help maintain office IT infrastructure.


To be considered for this role, you should:

  • Have experience as a Linux System Administrator
  • Have experience with high-volume, high availability systems
  • Have and understanding of running and tuning an RDBMS (preferably MySQL)
  • Have experience with modern CM tools (preferably Chef)
  • Feel comfortable scripting in Bash or equivalent.
  • Understand common network protocols (TCP, HTTP) and components.
  • Have experienced working alongside development teams in a DevOps environment.
  • Be a good communicator.
  • Remain calm when working under pressure.
  • Enjoy variety in your work and be willing to pick up new tools, technologies and techniques.
  • Hold a technical degree.
  • Have a low tolerance for un-automated (manual) tasks.

Desirable experience:

  • Experience with AWS administration.
  • Ruby scripting skills.
  • Experience with the Continuous Delivery style of software development.

Working hours

This role is based around standard CST working hours (9am-6pm) but, as with all Systems Administrator roles, some flexibility is required.

  • Five working days per week.
  • You will be part of a paid on-call rotation to respond to technical incidents outside of office hours (up to 12am).


We offer a competitive salary, plus a whole host of great benefits like 20 days of PTO + 12 paid holidays, share options, 100% paid medical, dental and vision.

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Located in the San Jacinto Center, we're by to the South Congress Bridge with a great view of Lady Bird Lake.
98 San Jacinto Blvd, Austin, TX 78701

Insider's spotlight

What makes someone successful on your team?

You have to be a self starter and vocal about what you need. Management wants you to be successful and will help you along the path to success, so don't be shy.


Office Manager

As Head of our Learning and Development team, I make it a point to foster a sense of safety in making mistakes. In my opinion, creativity is always hindered by fear of failure. If I can provide a safety net during training and career development objectives, it allows all teams to try new techniques and challenge current process.


Head of Learning and Development

Brightpearl did a wonderful job making me feel right at home! The environment is very welcoming and laid back. The team is super friendly and helpful. Everyone is motivated and really works well together.


Project Manager

Perks of working here

Casual Dress
Company Equity
Company Outings
Dental Benefits
Happy Hours
Health Benefits
Onsite Gym
Some Meals Provided
Vision Benefits
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