About Us

Supply chains are disconnected, fragmented, and in the stone age. We believe the market has it wrong and we believe there is a better way. We can build the de facto platform and market network to connect, automate, and optimize the supply chains of the world. This is a multi trillion dollar opportunity. Today, Shipwell transforms your supply chain by combining digitized freight, real-time tracking, and an integrated partner network in one simple and responsive platform. We are working with the top companies in the supply chain to connect with our RestfulAPIs. Our platform uses machine learning to analyze over 100 million rows of real-time data every day, reducing waste and friction, delivering better business intelligence, and driving continuous improvement across our customer supply chains. Shipwell is proud to be recognized by industry experts as a leader in shipping and logistics, including FreightTech 25 and Forbes Next Billion Dollar Startup 2020.

Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!

About the Role

Our shared services team manages our platform, infrastructure, and documentation. We're a cross functional team that includes a PM, SREs, backend engineers, a technical writer, and a QA engineer. We focus on developer experience and help the product focused squads adopt new technologies and best practices. Our major initiatives include CI/CD, a centralized auth service, RBAC, a unified alerts process, SOC 2 compliance, contract tests, adopting GraphQL, and adding an API versioning service.

What you will do when you get here:

• Ensure uptime
• Provide timely support to our engineers
• Lead our on-call rotation and ensure we have 24-7 coverage on major issues
• Improve the performance of our web applications
• Level up our team as you teach them about Infrastructure
• Work with our developers to launch new web services in the cloud
• Help developers launch batch processing jobs in multiple environments
• Pioneer the use of new AWS Services
• Own our deployment processes and manage build systems like Jenkins
• Support our regular deploys and CI/CD process
• Participate in brainstorming sessions with the engineering team and contribute ideas to our technology and algorithms
• Ensure that design is architecturally sound and follows engineering best practices with regards to scalability, maintainability, and reuse
• Maintain up to date documentation on our infrastructure, DevOps, and SRE practices
• Join a squad and participate in daily standups and sprint meetings
• Participate in SRE and Infrastructure meetings
• Work with our SRE team to improve our developer experience
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What you need to have:

• DevOps (CI/CD) experience in a containerized environment
• Amazon AWS Experience
• Experience with a microservices architecture
• Experience setting up system monitoring and alerts
• Able to set up API gateways
• Experience new applications in a development, staging, and production environment
• Can set up one-click deployments in a build system like Jenkins
• Strong database knowledge - both relational (E.g., Postgres, MySql) and NoSQL (E.g., MongoDB, Redis, Dynamo DB)
• Knowledge of queues and message brokers
• Expertise in Object Oriented Design and programming
• Experience coding Python
• Expert at source control management with git
• Proficient at System Design
• Can optimize performance on a web stack
• You've been on an on-call rotation
• Hands-on experience with agile development methodologies
• Familiar with automated testing

What is preferred:

• Deep experience on a number of AWS services, including IAM, Route 53, Document, EC2, ECS, Lambda, S3, EFS, RDS, Dynamo DB, Elastic Search, Kinesis, SageMaker, Athena.
• Terraform experience
• System administration experience
• Database tuning experience
• Experience with system configuration management software like Ansible
• Expertise in security
• Significant programming experience
• Able to mentor developers and grow their DevOps knowledge
• Experience designing scalable systems on a web stack

What we offer:

• 401k plan
• Generous parental leave
• Competitive salary and equity opportunity
• Team building events and office competitions
• Friendly, talented, and inclusive company culture
• Offices in Austin, TX, Chicago, IL or 100% remote
• Health, vision, dental, teladoc, STD, LTD, & Life insurance
• Incredible growth opportunity at a fast growing company
• Subsidized gym, cell phone, learning and commuter reimbursements
• Receive an elite technology package to include a brand new MacBook Pro!

Here at Shipwell, we are a Remote Forward company. You have the opportunity to work within one of our office location cities (Austin and Chicago) or you can choose to be fully remote. 

Shipwell is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard working & good at what you do then please come as you are.  We want you to contribute, grow, & learn at Shipwell and we encourage you to apply if your experience is close to what we’re looking for.

We are looking forward to adding new perspectives to our team!

For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc.