SecureLink
SecureLink is the leading platform for secure, remote support of enterprise software.
Austin, TX
Remote

DevOps Engineer at SecureLink

| Austin | Remote
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Who We Are

At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team who isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities. 

When you work for SecureLink, you're making a difference. As the industry leader in critical access management, it's our mission to bring secure critical access to organizations around the globe. SecureLink provides security, privacy, data governance, and compliance solutions for companies across multiple industries, including healthcare, critical infrastructure, manufacturing, government, legal, and gaming. Whether you're helping organizations implement secure third-party remote access, developing new ways to utilize our machine-learning technology, or contributing to our sales and marketing efforts, you're making the world a more secure place at SecureLink.

SecureLink is headquartered in Austin, Texas, and our talented team of over 200 is located around the United States and Costa Rica.

Our Vision

We believe diversity drives better outcomes. We want you to be you. SecureLink is a place where your ideas and performance matter. Different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results.

Choose Where You Work 

At SecureLink, we believe trust is an essential ingredient for building productivity in the workplace. We want to ensure all our employees feel both safe and productive. Our employees have the option to work 100% remotely, 50% remotely, or 100% from our physical offices located in Austin, TX and Nashville, TN.

Remote work can currently be supported for employees residing in the following locations: AR, CA, CO, FL, ID, IL, KY, MD, MI, MN, NY, OH, PA, TX, TN, VA, WA. 

What You'll Do

SecureLink offers a highly available and performant connectivity framework that uses SSH to create a connectivity platform for remote support. On top of these connectivity services, SecureLink also offers advanced auditing capabilities and centralized management for remote access.

Our product is mission-critical to our customers. Our success depends on our ability to keep evolving our product to satisfy a new set of customers while improving stability and maintaining security and quality for our existing customer base.

The Automation/Platform team is responsible for maintaining and supporting the platform in which our product runs and providing tools to internal teams to help them scale better. Day-to-day responsibilities include:

  • Optimizing, automating, and implementing processes with the principles of infrastructure as code.
  • Building tools and solutions that reduce bottlenecks and allow other teams to move faster.
  • Working with other teams (other developers, QA engineers, Technical Operations Engineers, etc) to provide them with the infrastructure solutions that reproduce production environments.

    What You'll Need

    • 3+ years of experience in building or supporting complex software systems.
    • Experience in building tools for the use of internal teams with regards to testing, reliability, security, and observability.
    • Strong coding skills in Go, Java, C, C++, or another statically-typed language.
    • Strong coding skills in a scripting language, such as Bash or Python.
    • Familiarity with Linux system administration.
    • Familiarity with virtualization technologies and orchestrators (Docker, LXC, VMs, OpenStack, Kubernetes).
    • A team-player mentality.

    You Might Work On

    • Specifying, implementing, and supporting services and tools that make other teams' life easier.
    • Working with other team members in redesigning parts of the product to leverage the platform we develop to support and distribute the product.
    • Creating design documents and specifications out of requirements.

    What's it Like to Work at SecureLink?

    SecureLink is an engineering company at heart, and we are building a world-class solution for Vendor Privileged Access Management. We support over 800 customers in a wide range of environments.

    We strive to make our product easy to use, maintain, and deploy. We have several teams focused on:

    • Platform: preparing the Operating System, hardening the system for production, reliability, operability, and support).
    • Application: the web application (frontend of the product) and the backend services that deal with audit and connectivity.
    • Integrations and customizations (APIs, SDKs, etc).
    • Internal tools and development experience.
    • System-level development: Windows, Mac, and Linux drivers and native clients.

    There are advantages of owning the whole stack from the operating system to the front end, and we try to make the most out of them. We encourage our engineers to experiment with a wide set of languages, technologies, and tools. So far we maintain projects in Java, Javascript, C, C++, C#, Objective C, Swift, Go, Bash, and Python. We have RESTful APIs and also developed a service with a GraphQL API. We experimented with ProtocolBuffers as a transport protocol and future development plans include Rust and WebAssembly. We've also let our developers contribute to open source projects from which we have benefited.

    We like to have fun and solve hard problems. Our team is highly motivated, smart, and supportive. If you thrive in a collaborative environment and would like to learn more about the position would like to hear from you.

    Why Choose Us?

    SecureLink doesn't just Have Fun Creating Value Over the Long Run (HFCV/LR) for our customers and shareholders, we Have Fun Creating Value in the lives and careers of our employees. SecureLink invests in employee development including extensive job and product training, access to LinkedIn Learning, monthly knowledge sharing sessions, career pathing, professional development, and more. Benefits also include:
    • Medical, dental, and vision insurance - SecureLink pays 100% of the premium for employees and 75% for dependents!
    • We contribute to your HSA ($2,700 for employee coverage or $5,400 for family coverage).
    • We help you save for retirement. We contribute equivalent to 3% of your annual base salary to a 401k.
    • Employees enjoy unlimited PTO, including the time to volunteer.
    • We give $100 per month towards cell phone reimbursement.
    • At the office, employee perks include two meals a day, bringing your dog to work, and an onsite gym.

    What Else?

    Happy and successful SecureLink employees embrace the company's mission to have fun creating value over the long run. Great employees have three attributes that make them "slinky". These are 1) excellence at their position, 2) eagerness to grow and improve and 3) a true sense of responsibility to meaningfully contribute to the company, customers, and culture.

    If you are just looking for another job, this is not the place for you. We like to laugh and be around happy, smart, interesting, self-motivated and "slinky" people. Slackers, grumps, and pessimists need not apply.

     

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws. 

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    Where we are

    Rising from the hill country on the western edge of Austin, the SecureLink Space Ship was built for the special astronauts who work here every day.

    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • C#Languages
      • C++Languages
      • GolangLanguages
      • JavaLanguages
      • JavascriptLanguages
      • PerlLanguages
      • PythonLanguages
      • SqlLanguages
      • jQueryLibraries
      • ReactLibraries
      • ReduxLibraries
      • SpringFrameworks
      • FreemarkerFrameworks
      • PostgreSQLDatabases
      • Google AnalyticsAnalytics
      • TableauAnalytics
      • GainsightAnalytics
      • BalsamiqDesign
      • IllustratorDesign
      • PhotoshopDesign
      • ConfluenceManagement
      • Google DriveManagement
      • Google DocsManagement
      • JIRAManagement
      • SmartsheetManagement
      • TrelloManagement
      • WordpressCMS
      • Adobe BizibleCRM
      • Chorus.AICRM
      • LinkedIn SalesNavigatorCRM
      • SalesforceCRM
      • ApolloLead Gen
      • MarketoLead Gen
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    What are SecureLink Perks + Benefits

    SecureLink Benefits Overview

    At SecureLink, we recognize we are in a competitive candidate market, and we want to provide the best to our employees.

    Culture
    Volunteer in local community
    SecureLink has participated in events with Breakthrough Austin, Austin Pets Alive!, We Are Blood, Coats for Kids, the Central Texas Food Bank and many more.
    Friends outside of work
    Eat lunch together
    Intracompany committees
    Employee-driven committees, empowered by SecureLink's leadership, organize both on & offsite opportunities ranging from volunteering and recreational sports to professional development.
    Daily sync
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Diversity
    Unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity Employee Resource Groups
    Hiring Practices that Promote Diversity
    Health Insurance & Wellness Benefits
    Disability Insurance
    Dental Benefits
    SecureLink's dental plan covers 100% of the cost of preventative care, including topical fluoride and x-rays.
    Vision Benefits
    SecureLink's vision insurance plan provides 100% coverage for annual eye exams after a $10 copay. Frames are covered up to $130 and contacts are covered up to $150.
    Health Insurance Benefits
    SecureLink offers a qualified high-deductible health plan through BCBS. In addition to covering 100% of the employee's health premium, we contribute $2,500/annually to a Health Savings Account (HSA).
    Life Insurance
    SecureLink offers group-term life insurance with a payout of 1x an employee's annual salary for the duration of employment.
    Wellness Programs
    To promote wellness, every employee is provided with a standing desk in their personal workspace, recreational club sponsorship, and healthy snacks and meals.
    Onsite Gym
    SecureLink employees enjoy access to a free onsite gym and volleyball pit.
    Mental Health Benefits
    Retirement & Stock Options Benefits
    401(K)
    SecureLink's 401(k) retirement plan offers a broad selection of funds to choose from.
    401(K) Matching
    SecureLink contributes 3% of your base salary to your 401(k) account regardless of your contribution.
    Performance Bonus
    All full-time employees are eligible for the SecureLink bonus plan.
    Match charitable contributions
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    In addition to 12 weeks of unpaid, job-protected leave mandated under the Family and Medical Leave Act (FMLA), SecureLink offers one month paid parental leave for all new moms and dads.
    Flexible Work Schedule
    Remote Work Program
    Our employees have the option to work 100% remotely, 50% remotely, or 100% from our physical offices located in Austin, TX, and Nashville, TN.
    Family Medical Leave
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Unlimited PTO can be used for vacations, sick leave, and other needs such as bereavement, jury duty, or time spent supporting philanthropic endeavors. Work hard, play hard. Or relax — it’s up to y
    Paid Volunteer Time
    Paid Holidays
    SecureLink offers all employees paid time off to observe 7 major holidays.
    Paid Sick Days
    Perks & Discounts
    Beer on Tap
    SecureLink's three-tap commercial beer keg is always stocked with cold brews, ready for our weekly onsite Happy Hour. It's hoppin' (beer puns hehe).
    Casual Dress
    SecureLink has a casual dress code for our employees, and you will see many people around wearing jeans, and yes – even t-shirts and the occasional pair of flip-flops.
    Company Outings
    SecureLink employees enjoy quarterly paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
    Free Daily Meals
    SecureLink's onsite chefs provide breakfast, lunch, and snacks to employees every day. YUM.
    Game Room
    SecureLink's game room is decked out with a golf simulator, VR game equipment, ping pong, pool and foosball tables, shuffleboard, and pinball machines.
    Stocked Kitchen
    SecureLink has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored beverages you can handle.
    Happy Hours
    SecureLink staff enjoys a weekly Friday happy hour where employees are recognized for outstanding achievements during our "Price is Right" style wheel spins.
    Parking
    SecureLink employees don't worry about where they will park—we have our own lot.
    Pet Friendly
    SecureLink employees can bring their dogs to the office, we love our furry friends!
    Recreational Clubs
    SecureLink sponsors office sports leagues year round.
    Professional Development Benefits
    Job Training & Conferences
    SecureLink offers a wide range of training programs to all employees, including functional bootcamps, in-house professional development, and knowledge sharing sessions.
    Diversity Program
    Lunch and learns
    SecureLink hosts a lunch-and-learn series we call KSS (Knowledge Sharing Sessions), intended to help expand our employees' base of knowledge through informal talks/discussions.
    Cross functional training encouraged
    Promote from within
    Mentorship program
    Time allotted for learning
    SecureLink employees take at least one LinkedIn Learning course per quarter, attend monthly Knowledge Sharing Sessions, have access to the SecureLink Library and a Product Certification Program.
    Online course subscriptions available
    Customized development tracks

    Additional Perks + Benefits

    Having our own building allows us the flexibility to create our own workspace and do cool things like bring our dogs to work and cook bacon every day (and we definitely do that). In addition to our awesome inside spaces, just outside is our very own volleyball court! Check out like video on our page for a tour of our Hill Country Spaceship!

    An Insider's view of SecureLink

    How would you describe the company’s work-life balance?

    SecureLink managers understand that people have lives outside of work and are super flexible and understanding that you have things (like doctor's appointments, a sick dog) that affect your ability to come in. It’s nice to feel that support from them both inside and outside of work.

    Ellen

    Project Manager

    What projects are you most excited about?

    The project I'm most excited about being a part of is our ALIGN initiative. ALIGN stands for Astronauts Leading Inclusion and Growth Now, with the goal to make SecureLink a more diverse, equitable, and inclusive workplace. SecureLink is already a great place to work for our employees, but I'm excited to see how we can make it even better!

    Natalie

    Manager, Talent Acquisition

    How has your career grown since starting at the company?

    I started as an intern, to Market Research Associate, to Business Development Representative (BDR), and now I am a CSM. I've learned skills in each role that have been transferable to the next role. As long as you bring value to the company and put in the effort to being successful in your role, the opportunities are endless.

    Khushi

    Customer Success Manager

    How do your team's ideas influence the company's direction?

    I encourage the team to get creative & try new things. It takes a culture that rewards creativity & is not afraid to fail in order to learn. We talk about new tactics regularly & everyone is open to trying new things because they often lead to successful outcomes. As a team & a company, embrace failing fast so we can learn from it and move on.

    Fred

    VP, Business Development

    What does career growth look like on your team?

    I was hired as a BDR in Q1 of 2018 & I have been promoted within the team to Sr. BDR, moved to manage the Market Research team, & rejoined the team as the BDR Enablement Manager. Success at SecureLink is fostered by all levels of management through our goals process, continuing education on various platforms, & our culture of always playing to win.

    Jeff

    Senior Manager, BDR Enablement

    SecureLink Jobs In Austin
    13

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    Dev + Engineer
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    Technical Operations Analyst (PPM L2/L3 Support)

    SecureLink
    Austin
    3 days ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.  When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure, critical

    Business Development Representative (Entry-Level Software Sales)

    SecureLink
    Austin
    4 days ago
    +50
    Offering a $1,500 sign-on bonus in addition to a competitive salary & commission structure, generous benefits package, and MORE! Are you ready for your "big break"? Are you in the service industry, retail sales, apartment leasing, or ready for a change? We are looking for someone smart, creative, and hungry for growth. If you don't have direct sales experience, but you think you can do this job, we want to hear from you! Tell us why you'll be our

    QA Engineer

    SecureLink
    Austin
    6 days ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.  When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure, critical

    Lead Systems Engineer

    SecureLink
    Austin
    1 week ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.  When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure, critical

    DevOps Engineer

    SecureLink
    Austin
    1 week ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team who isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.  When you work for SecureLink, you're making a difference. As the industry leader in critical access management, it's our

    Training and Implementation Consultant

    SecureLink
    Austin
    1 week ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.  When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure, critical

    Enterprise Account Executive (Healthcare SaaS)

    SecureLink
    Austin
    1 week ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities. When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure, critical

    Software Delivery Manager

    SecureLink
    Austin
    1 week ago
    +50
    The Software Delivery Manager is responsible for managing the SecureLink for Vendors and SecureLink for Enterprises code-to-customer lifecycle. You will also coach disciplined SDLC principles and skills within the enterprise. You will be an exemplar for delivery managers and team members throughout the organization whose role requires them to be proficient in shipping projects and driving continuous improvement

    Customer Success Manager

    SecureLink
    Austin
    1 week ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.   When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure,

    Sales Trainer (SaaS)

    SecureLink
    Austin
    1 week ago
    +50
    Who We Are   At SecureLink, we take our jobs seriously, but ourselves, not so much. We aren't afraid of a challenge and understand the autonomous and team effort required to accomplish something great! Founded in 2003, and headquartered in Austin, Texas, SecureLink provides market-leading security, privacy and compliance solutions, securing third party remote access for highly regulated enterprises and technology vendors, as well as insider

    Vice President of Sales Development

    SecureLink
    Austin
    1 week ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.  When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure, critical

    Software Developer

    SecureLink
    Austin
    2 weeks ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.  When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to bring secure, critical

    Healthcare Privacy Compliance Specialist

    SecureLink
    Austin
    2 weeks ago
    +50
    Who We Are At SecureLink, we take our jobs seriously, but ourselves, not so much. We aren't afraid of a challenge and understand the autonomous and team effort required to accomplish something great! Founded in 2003, and headquartered in Austin, Texas, SecureLink provides market-leading security, privacy and compliance solutions, securing third party remote access for highly regulated enterprises and technology vendors, as well as insider access