DevOps/Site Reliability Engineer

| Austin

The Role:

AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

Who you are: You're excited to help ensure the stability of a product that makes a huge impact and can never go down. You stay abreast on the latest security and networking technology and make sure you're ahead of the curve. You're an AWS and Linux expert and have a meticulous drive for excellence in your work. Peers would call you a team player who is willing to jump in and help where needed, open to sharing ideas and best practices. 

Who we are:

AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit www.alertmedia.com.

What you will do:

  • Become an expert in the AlertMedia platform and tools, and its uses for our customers
  • Work with EC2, RDS, SQS, SNS, ECS, ElasticBeanstalk, CloudFormation, Docker, Linux and continuous deployment tools.
  • Manage a secure, reliable and scalable infrastructure that cannot fail during critical local, national, and global events.
  • Continually evaluate the security of our systems and applications, with an emphasis on data security 
  • Work with the team to determine tool requirements, then drive the implementation, documentation, maintenance, and improvement 
  • Work in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack
  • Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line
  • Contribute to AlertMedia’s culture, values and vision for the future

Requirements:

  • Bachelor’s degree in a technical field such as computer science, computer engineering or related field required
  • 4+ years of operations engineering experience preferred 
  • Willingness to work in-office in non-remote role 
  • Experience and expertise with AWS is a must 
  • Strong knowledge of and working experience with Docker and Kubernetes
  • Expertise with Linux, security, and networking fundamentals
  • Experience managing large scale deployments 
  • Expertise in troubleshooting complex customer-facing systems
  • Proficiency in at least one coding language (Python is a plus)
  • Willingness to pair up with other developers to mentor and share your experience
  • Strong organizational skills and ability to manage working on multiple projects in parallel
  • The ability and desire to work in a fast-paced challenging environment

What we offer:

  • Competitive base salary + company-wide bonus program based on collective success
  • Stock options- Be a shareholder in the company
  • Competitive PTO + holidays to enjoy balance
  • Health benefits- Medical,Dental,Vision and Life Insurance 100% paid for employees
  • An exciting and positive work environment
  • A Best Places to Work company

AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

AlertMedia does not currently sponsor applicants for work visas.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SlackManagement
    • HubSpotCRM
    • SalesforceCRM

Location

One exit South of downtown walkable to Zilker Park with skyline and greenbelt views. All the amenities without the parking frustrations!

An Insider's view of AlertMedia

How would you describe the company’s work-life balance?

Management knows that work-life balance is important and they practice it themselves. Having this balance makes it easy to come into work every day ready to give 110%.

Liel Navon

Team Lead, Sales

What projects are you most excited about?

I'm excited about the opportunity to strategically hire people we feel will truly make an impact on the business and know "why" they are working hard because our product genuinely helps a lot of people. I am also passionate about our commitment to community service and driving these relationships and events!

Kelsey Ozar

Director, Talent

What makes someone successful on your team?

To be a successful developer at AlertMedia you will need to be smart and passionate about great code. Our most valuable developers consistently "check their ego at the door" and focus exclusively on the best solution for the problem.

Matt Miller

Senior Developer

How do you make yourself accessible to the rest of the team?

AlertMedia is inherently a very collaborative culture. No one here is above helping others, including our executive leadership team. We are readily available to assist through negotiations, demos, customer calls or to simply provide guidance. Time is never wasted on someone who cares and is focusing their effort on the right things.

Peter Steinfeld

VP, Sales

How do you collaborate with other teams in the company?

Given our current size, collaboration comes easily, but as we grow, we have to be more intentional about how we work with each department. For example, our team often drops in on the weekly sales meetings, holds a weekly meeting with the sales team leads, and has a slack channel with all of sales so people can share ideas and ask questions

Alex

VP, Marketing

What are AlertMedia Perks + Benefits

AlertMedia Benefits Overview

AlertMedia has a comprehensive benefits package in order to take care of our employees, including 100% paid medical, dental, vision and life insurance. We take pride in giving back to our community through quarterly give-back opportunities and enjoy quarterly team-building both team specific and company-wide.

Health Insurance & Wellness Benefits
Dental Benefits
AlertMedia pays for 100% dental coverage for its full-time employees.
Vision Benefits
AlertMedia pays for 100% vision coverage for its full-time employees.
Health Insurance Benefits
AlertMedia pays for 100% medical coverage for its full-time employees through BlueCross BlueShield.
Life Insurance
AlertMedia pays 100% of life insurance coverage for full-time employees.
Retirement & Stock Options Benefits
401(K)
AlertMedia offers a comprehensive 401k plan for our team members.
Company Equity
AlertMedia offers a generous equity grant for full-time employees, including vesting over a four-year period.
Performance Bonus
AlertMedia is proud to offer a generous collective success annual bonus to all of its full-time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
AlertMedia offers 4 weeks paid maternity leave with up to a total of 12 weeks with FMLA and 2 weeks paid paternity leave.
Family Medical Leave
AlertMedia offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Generous PTO
AlertMedia offers competitive paid time off for its full-time employees, with the opportunity to gain additional days off with tenure.
Paid Volunteer Time
AlertMedia has a strong commitment to serving our community, with opportunities to get involved at quarterly give-back events.
Paid Holidays
AlertMedia offers 11 company paid holidays for full-time employees.
Perks & Discounts
Casual Dress
AlertMedia offers a casual dress environment, anything but shorts!
Company Outings
AlertMedia puts a huge emphasis on team-building. Q1/Q3 are dedicated to team-specific events while Q2/Q4 are company-wide events including our always amazing holiday party!
Game Room
Unwind in our game room with board games, shuffleboard, and an arcade.
Stocked Kitchen
AlertMedia has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some Meals Provided
AlertMedia has a Tuesday lunch tradition. We bring in delicious catered food and introduce new hires, share product updates or customer stories, and even get to see our board deck via our CEO.
Happy Hours
AlertMedia enjoys Friday happy hours after a week of hard work.
Parking
AlertMedia offers free parking to all employees.
More Jobs at AlertMedia6 open jobs
All Jobs
Dev + Engineer
HR
Operations
Sales
Developer
new
Austin
Sales
new
Austin
Operations
new
Austin
Operations
new
Austin
Developer
new
Austin