DevOps/Site Reliability Engineer at AlertMedia (Austin, TX)

| Austin
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The Role:

AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

Who you are: You're excited to help ensure the stability of a product that makes a huge impact and can never go down. You stay abreast on the latest security and networking technology and make sure you're ahead of the curve. You're an AWS and Linux expert and have a meticulous drive for excellence in your work. Peers would call you a team player who is willing to jump in and help where needed, open to sharing ideas and best practices. 

Who we are:

AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit www.alertmedia.com.

What you will do:

  • Become an expert in the AlertMedia platform and tools, and its uses for our customers
  • Work with EC2, RDS, SQS, SNS, ECS, ElasticBeanstalk, CloudFormation, Docker, Linux and continuous deployment tools.
  • Manage a secure, reliable and scalable infrastructure that cannot fail during critical local, national, and global events.
  • Continually evaluate the security of our systems and applications, with an emphasis on data security 
  • Work with the team to determine tool requirements, then drive the implementation, documentation, maintenance, and improvement 
  • Work in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack
  • Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line
  • Contribute to AlertMedia’s culture, values and vision for the future

Requirements:

  • Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
  • 4+ years of operations engineering experience 
  • Willingness to work in-office in non-remote role 
  • Experience and expertise with AWS is a must 
  • Strong knowledge of and working experience with Docker and Kubernetes
  • Expertise with Linux, security, and networking fundamentals
  • Experience managing large scale deployments 
  • Expertise in troubleshooting complex customer-facing systems
  • Proficiency in at least one coding language (Python is a plus)
  • Willingness to pair up with other developers to mentor and share your experience
  • Strong organizational skills and ability to manage working on multiple projects in parallel
  • The ability and desire to work in a fast-paced challenging environment

What we offer:

  • Competitive base salary + company-wide bonus program based on collective success
  • Stock options- Be a shareholder in the company
  • Competitive PTO + holidays to enjoy balance
  • Health benefits- Medical,Dental,Vision and Life Insurance 100% paid for employees
  • An exciting and positive work environment
  • A Best Places to Work company

AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

AlertMedia does not currently sponsor applicants for work visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SlackManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

AlertMedia's headquarters are located on South 1st Street at RiverSouth, Austin's smartest office building. Our two-story space boasts numerous smart and environmentally friendly features, hotel-style amenities, and stunning panoramic views of Lady Bird Lake, Auditorium Shores, and Downtown Austin.

An Insider's view of AlertMedia

How does your team reward individual success?

We have annual leadership awards tied to a company trip for top performers and on the first Tuesday lunch of each month, we give out peer-nominated awards. It is awesome to be recognized from both perspectives.

Liel Navon

Enterprise Sales Director

How do you collaborate with other teams in the company?

Our culture is defined by our team’s passion for making a difference, which is not only reflected in how we serve customers but also through daily interactions with colleagues who we treat with respect, kindness, and fairness.

Laura Woolford

Chief People Officer

What makes someone successful on your team?

To be a successful developer at AlertMedia you will need to be smart and passionate about great code. Our most valuable developers consistently "check their ego at the door" and focus exclusively on the best solution for the problem.

Matt Miller

Software Architect

How do you make yourself accessible to the rest of the team?

AlertMedia is inherently a very collaborative culture. No one here is above helping others, including our executive leadership team. We are readily available to assist through negotiations, demos, customer calls or to simply provide guidance. Time is never wasted on someone who cares and is focusing their effort on the right things.

Peter Steinfeld

SVP of Safety Solutions

How do you collaborate with other teams in the company?

Given our current size, collaboration comes easily, but as we grow, we have been even more intentional about how we work with each department. For example, our team often drops in on the weekly sales meetings, holds a weekly meeting with the sales team leads, and has a slack channel with all of sales so people can share ideas and ask questions.

Alex

Chief Marketing Officer

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