Director of Cloud Engineering

| Austin | Remote
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About Sysco LABS
Sysco LABS is a technology-focused division within Sysco, dedicated to reimagining foodservice through innovation. An extension of Sysco’s commitment to deliver exceptional products and services to the foodservice industry, Sysco LABS uses customer and market intelligence, data-driven insights and agile technology development to rethink the entire foodservice ecosystem.
Our innovation will improve everything from the ordering process, inventory, pricing and automation to the in-restaurant customer experience. Operating with the mindset of a startup and backed by the authoritative expertise of an industry leader, Sysco LABS’ mission is to improve the Sysco customer experience and consistently deliver cost savings and new innovations through technology.
Scope

Lead Sysco’s Cloud Engineering teams in building an industry - leading, next generation eCommerce suite of products. Lead and grow a talented team of developers to improve and expand the Sysco’s cloud-based platform globally. Oversee and direct all aspects of Cloud Engineering including cloud architecture, CI/CD pipelines, application performance management and application support.
Essential Functions

  • Lead diverse, global teams to build and continuously improve a world-class cloud application platform using cloud-native tools and AWS. Manage a distributed team of engineers in the U.S. and Sri Lanka.
  • Own and oversee the cloud application platform, ensuring it is scalable, reliable, manageable and complies with required security standards.
  • Automate deployment, monitoring, management, and incident response. Strong emphasis on infrastructure as code principles.
  • Monitor site stability and performance. Troubleshoot issues.
  • Deliver robust and scalable solutions, incorporating in new technologies as appropriate.
  • Partner with engineering teams to deploy new features and services.
  • Coach team in both their technical and professional development. Identify and coordinate training needs.
  • Recruit, retain and develop exceptional engineering talent.
  • Cultivate a positive company culture that values cross team collaboration and trust.
  • Continuously optimize team and development processes. Define policies and procedures, as necessary.

Minimum Qualifications

  • 7 years’ experience as a hands-on Cloud Engineering leader.
  • 10 years of professional technical experience supporting enterprise-scale customers in product environment.
  • Experience with AWS.
  • Experience with automation tooling such as Jira, Jenkins, Chef, Puppet, Ansible or similar.
  • Experience of IP networking, VPNs, DNS, load balancing and firewall.

Preferred Qualifications

  • Bachelor’s degree in Computer Science, related technical field or equivalent self-study.
  • Experience in a large-scale environment, supporting 50+ software teams
  • Experience mentoring and developing technical and functional skills of team members.
  • Experience with monitoring and log aggregating frameworks like CloudWatch, Datadog, Splunk, AWS X-Ray and APM tools.
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • OptimizelyAnalytics
    • TableauAnalytics
    • ContentsquareAnalytics
    • FigmaDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Austin, TX 78702

An Insider's view of Sysco LABS

How does your team reward individual success?

At Sysco Labs, we are always willing to help each other toward a common goal. In my role at Sysco Labs, I have been stretched as a developer and encouraged to learn so many new things along the way. I have a great team that works together to find the best solution to a problem.

Bailey

Android Developer

What does your typical day look like?

My days consist of a lot of team involvement and engagement. I meet with my teammates to see what people need, plan what’s coming up, help find solutions to blockers, and ideate ways to make our processes better. Somedays I feel like I am collecting continuous feedback from everyone and working to find out the best possible improvements.

Allyson

Data Operations Specialist

How does the company support your career growth?

One of my biggest goals is to live a healthy, balanced lifestyle. I suffered a mild heart attack several years ago and have since lost over 100 pounds. My leadership and peers have supported me throughout my journey and given me the flexibility to maintain a work/life balance.

Martin

Director of CX Deployment

How do your team's ideas influence the company's direction?

The UX Research Team is in constant contact with our Customers. Our ideas are derived directly from the various sources of Customer data we gather, i.e., one-on-one interviews, surveys, and more. These Customer-focused ideas influence the prioritization and roadmaps for new features and improvements to drive billions in revenues for the company.

Craig

Director of UX Research

How has your career grown since starting at the company?

I joined Sysco LABS relatively recently and the one thing I’ve experienced is that the people I work with have been really great. Everyone has a vested interested in seeing you succeed and that’s been very helpful as I ramp up in my role.

Ronak

Product Manager

What are Sysco LABS Perks + Benefits

Sysco LABS Benefits Overview

At Sysco LABS you will be part of a team that values trust, learning, and working together to solve problems. Your efforts will help to build groundbreaking experiences for our customers. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We offer competitive base & bonus packages, fun, casual, fast-paced work environment filled with talented colleagues.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 4 weeks of parental leave for the primary caretaker. We also provide 4 weeks of leave for the secondary caretaker.
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Floating holidays
Office Perks
Company-sponsored outings
Professional Development Benefits
Job training & conferences
Sysco Labs offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and learns
Sysco Labs hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Paid industry certifications

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