AlertMedia
AlertMedia helps companies keep their people safe and informed during emergency and other events.
Austin, TX

Director of Engineering at AlertMedia

| Austin
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The Role:

As AlertMedia’s Director of Engineering, you will manage our existing software development team through all aspects of career growth and mentoring, while still working alongside the team and contributing. You will help bring on new talent, drive process and architecture, and work closely with the Product and Customer Success teams in support of the business. You will report directly to our CTO in Austin, TX. 

Who you are:

You’re excited about growing a business and solving interesting technical puzzles. You’re a team player, have strong organizational skills, knowledge of a full breadth of technologies, and hands-on experience with highly scalable SaaS systems. You have been a part of growing large teams and are passionate about scaling all things, from software to process to culture. 

Who we are: 

AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations to keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit www.alertmedia.com.

What you will do:

  • Help developers grow their skills and experience 
  • Hands-on coding with the Engineering team 
  • Generate and implement process improvements  
  • Deliver secure, scalable, mission-critical enterprise-class solutions 
  • Provide and present status, analysis and reporting to internal stakeholders, executive management and Senior Leadership. 
  • Collaborating with Product team to establish and deliver the product roadmap  

Requirements:

  • 5 years or more experience in a software engineering role 
  • years or more experience in a management role with current technical experience 
  • Experience working with a highly-scalable SaaS system 
  • Excellent written and verbal communication skills 
  • Strong organizational planning and development, business judgment, and technical leadership 

What we offer:

  • Base salary + Company-Wide Bonus program
  • Stock options - Be a shareholder in the company
  • Competitive PTO + holidays to enjoy balance
  • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees
  • Amazing rewards and incentives
  • An exciting and positive work environment
  • Commitment to community service with opportunities to give back 
  • A Best Places to Work company 3 years in a row

AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

AlertMedia does not currently sponsor applicants for work visas.

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Where we are

One exit South of downtown walkable to Zilker Park with skyline and greenbelt views. All the amenities without the downtown parking frustrations!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SlackManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
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What are AlertMedia Perks + Benefits

AlertMedia Benefits Overview

AlertMedia has a comprehensive benefits package in order to take care of our employees, including 100% paid medical, dental, vision and life insurance for employees and a significant contribution to dependent coverage. We take pride in giving back to our community through quarterly give-back opportunities and enjoy quarterly team-building both team specific and company-wide.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
AlertMedia offers both an FSA and HSA options. AlertMedia offers a matching program for our HSA plan option.
Disability Insurance
AlertMedia pays 100% of short and long term disability insurance coverage for full-time employees.
Dental Benefits
AlertMedia pays for 100% dental coverage for its full-time employees as well as a percentage for dependents.
Vision Benefits
AlertMedia pays for 100% vision coverage for its full-time employees as well as a percentage for dependents.
Health Insurance Benefits
AlertMedia pays for 100% medical coverage for its full-time employees as well as a percentage for dependents.
Life Insurance
AlertMedia pays 100% of life insurance coverage for full-time employees.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
AlertMedia offers a comprehensive 401k plan for our team members.
Company Equity
AlertMedia offers an equity grant for full-time employees, with vesting over a four-year period.
Performance Bonus
AlertMedia is proud to offer a generous collective success annual bonus to all of its full-time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
AlertMedia offers 12 weeks paid in full for primary caregivers and 4 weeks paid in full for secondary caregivers.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
AlertMedia offers competitive paid time off for its full-time employees, with the opportunity to gain additional days off with tenure.
Paid Volunteer Time
AlertMedia has a strong commitment to serving our community, with opportunities to get involved at quarterly give-back events.
Sabbatical
6 weeks of paid sabbatical leave after 6 years of service allows our employees to rejuvenate and pursue their interests whether it’s volunteering, travel, research, or spending time with family.
Paid Holidays
AlertMedia offers 11 company paid holidays for full-time employees.
Paid Sick Days
Perks & Discounts
Casual Dress
AlertMedia offers a casual dress environment, anything but shorts!
Company Outings
AlertMedia puts a huge emphasis on team-building. Q1/Q3 are dedicated to team-specific events while Q2/Q4 are company-wide events including our always amazing holiday party!
Game Room
Unwind in our game room with board games, shuffleboard, and an arcade.
Stocked Kitchen
AlertMedia has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some Meals Provided
AlertMedia has a Tuesday lunch tradition. We bring in delicious catered food and introduce new hires, share product updates or customer stories, and even get to see our board deck via our CEO.
Happy Hours
AlertMedia enjoys Friday happy hours after a week of hard work.
Parking
AlertMedia offers free parking to all employees.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Leadership series with all of our new hires, as well as continued engagement through paired virtual coffee sessions.
Time allotted for learning

Additional Perks + Benefits

In addition to our other fantastic benefits, AlertMedia shares in an annual company-wide, collective success bonus! This includes sales and all other full-time team members.

An Insider's view of AlertMedia

How does your team reward individual success?

We have annual leadership awards tied to a company trip for top performers and on the first Tuesday lunch of each month, we give out peer-nominated awards. It is awesome to be recognized from both perspectives.

Liel Navon

Enterprise Sales Director

What projects are you most excited about?

I'm excited about the opportunity to strategically hire people we feel will truly make an impact on the business and know "why" they are working hard. We're also revamping our employee on-boarding experience, to ensure everyone gets face to face time with all of our leaders to hear their stories and learn about each area of the business.

Kelsey Ozar

VP, People

What makes someone successful on your team?

To be a successful developer at AlertMedia you will need to be smart and passionate about great code. Our most valuable developers consistently "check their ego at the door" and focus exclusively on the best solution for the problem.

Matt Miller

Software Architect

How do you make yourself accessible to the rest of the team?

AlertMedia is inherently a very collaborative culture. No one here is above helping others, including our executive leadership team. We are readily available to assist through negotiations, demos, customer calls or to simply provide guidance. Time is never wasted on someone who cares and is focusing their effort on the right things.

Peter Steinfeld

VP, Sales

How do you collaborate with other teams in the company?

Given our current size, collaboration comes easily, but as we grow, we have been even more intentional about how we work with each department. For example, our team often drops in on the weekly sales meetings, holds a weekly meeting with the sales team leads, and has a slack channel with all of sales so people can share ideas and ask questions.

Alex

SVP, Marketing

AlertMedia Jobs In Austin, TX
19

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Paid Marketing Manager

AlertMedia
Austin
2 days ago
+42
The Paid Marketing Specialist will be responsible for boosting AlertMedia’s market presence through paid channels, 3rd party promotions, and third-party review sites. This person will help introduce AlertMedia to a wide variety of prospective customers via thoughtful paid campaigns. As one of the most exciting start-up companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth. 

Marketing Campaign Manager

AlertMedia
Austin
4 days ago
+42
The Marketing Campaign Manager will help us introduce AlertMedia to a wide variety of prospective customers via thoughtful, measured, and professional campaigns. We’re grateful for the opportunity to evangelize how we can help organizations communicate during critical events, and the Campaign Manager will lead the marketing team in creating thoughtful programs to position AlertMedia as a thought leader, generate new interest in our business, and create opportunities for the sales team.  

Customer Support Specialist (Shift 3:00 p.m. - 11:00 p.m.)

AlertMedia
Austin
5 days ago
+42
You'd be excited to buy into our "customer love" mentality and are motivated by going above and beyond for the customers you serve. Ideally, you have 1-2 years of experience in customer support. You are a team player, have a roll-up-your-sleeves mentality when it comes to AlertMedia customers needing support. You are motivated by cheerfully, promptly and professionally helping resolve customer issues whether it be by email, phone call or customer chat. You value a "we're all in this together" mentality with your team and enjoy on-going training and increasing your product knowledge.

Customer Support Specialist (Shift 7:00 a.m. - 3:00 p.m.)

AlertMedia
Austin
5 days ago
+42
A Customer Support Specialist is responsible for promptly handling an array of front-facing duties. Some of these tasks including interacting with customers over the phone, via email and live chat. Throughout all of these interactions, the Customer Support Specialist must maintain a high level of professionalism, as a representative of AlertMedia.

Senior Software Engineer

AlertMedia
Austin
1 week ago
+42
AlertMedia is looking for a Senior-Level Engineer with full-stack experience. This role is an opportunity to use a wide variety of design and technical web skills to help us manage day-to-day requests as well as leverage your experience and expertise to mentor junior developers as the team grows. Strong creative and technical abilities are vital for success in this role, with the ideal candidate being an independent problem solver and critical thinker. You must have a passion for innovative software development and willingness to roll up your sleeves to collaborate with all teams. 

Site Reliability Engineer

AlertMedia
Austin
1 week ago
+42
AlertMedia is looking for a Site Reliability Engineer to join our growing, collaborative team. This role will help drive initiatives to our Saas infrastructure. It’s an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms. We want to see the world you are proud of, come prepared to share the amazing work you’ve done.

DevOps Engineer

AlertMedia
Austin
1 week ago
+42
AlertMedia is looking for a DevOps/Site Reliability Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms.

Global Intelligence Analyst

AlertMedia
Austin
1 week ago
+42
Utilize source tools to identify and monitor incidents and potential threats globally. Based on given criteria, identify events that could impact business continuity and the safety of our customers and their employees. Communicate critical information effectively and with urgency and provide updated information as necessary. Ensure that all information is delivered with the highest level of accuracy and speed. Work with AlertMedia's Global Intelligence team to continuously update sources to ensure the highest level of monitoring and knowledge.

Technical Writer

AlertMedia
Austin
1 week ago
+42
As an AlertMedia Technical Writer you will have a primary role in creating and maintaining accurate, engaging, user-friendly documentation about our product, integrations, and API.  You’ll be working to improve the end-user experience by providing just-in-time documentation for new features and ensuring existing documentation remains current when there are significant changes in the product. As a part of the Product team, you’ll always be up to date on what everyone is working on and will work alongside Product and Engineering to ensure all use cases are well documented. Best of all, you’ll be part of AlertMedia’s amazing culture and an important contributor to AlertMedia’s rapid growth.

Sr. Manager, Web and Paid Marketing

AlertMedia
Austin
1 week ago
+42
The Role: The Sr. Manager, Web and Paid Marketing will be responsible for leveraging a deep understanding of best practices to drive online results and website conversions. You will lead a team of digital marketing specialists focused on paid traffic, organic and direct traffic, social media, and conversion rate optimization. As a member of a small, fast-moving team, you will have complete control of your results. This role reports to our Sr.

Product Manager

AlertMedia
Austin
1 week ago
+42
The Role: As an AlertMedia Product Manager you will have a primary role in setting the vision for our products while also playing an integral role in the day-to-day activities to make that vision a reality. We’re not just saying that, it’s the truth. You’ll be joining a Product team that runs as a ‘flat’ organization, where each team member contributes both strategically and tactically. Every day you’ll employ your ability to move smoothly

Account Executive

AlertMedia
Austin
1 week ago
+42
Become an expert in the AlertMedia platform and tools, and its uses for our customers. Conduct high volume prospecting for qualified leads using a variety of tools including Salesforce.com, LinkedIn, and other outbound techniques. Pick up the phone- you'll confidently call out to prospective customers (no scripts). Schedule and deliver customized online product demonstrations. Build relationships with prospects and internal stakeholders to grow new business. Use a consultative and conversational approach when showing prospects the AlertMedia solution to their problems. Work closely with the prospect and the AlertMedia team to manage the closing process, including demos, proposals, legal and security reviews, negotiation, and contract execution. Transition closed accounts to assigned Customer Success Managers, while partnering to pursue “land and expand” opportunities. Collaborate with marketing and technology departments to execute sales strategy as new products and features are released. Contribute to AlertMedia’s culture, values, and vision for the future.

Enterprise Account Executive

AlertMedia
Austin
1 week ago
+42
Become an expert in the AlertMedia platform and tools, and its uses for our customers with a focus on strategic, enterprise customers. Conduct high volume prospecting and phone outreach for qualified leads using a variety of tools including Salesforce.com, LinkedIn, and other outbound techniques. Schedule and deliver customized in-person meetings and product demonstrations to the assigned targets in your territory . Build relationships with prospects and internal stakeholders to grow new business within existing enterprise accounts. Use a consultative approach to advise prospects on how AlertMedia can help solve their communication challenges; conversationally demonstrate AlertMedia’s products and key differentiators. Partner with Enterprise Business Development Representatives to engage potential customers and drive additional prospecting efforts.

Enterprise Business Development Representative

AlertMedia
Austin
1 week ago
+42
Become an expert in the AlertMedia platform and tools, and its uses for our customers with a focus on strategic, enterprise customers. Conduct high volume prospecting and phone outreach for qualified leads using a variety of tools including Salesforce.com, LinkedIn, and other outbound techniques. Partner closely with Enterprise Account Directors to engage new customers and support in prospecting efforts  Build relationships with prospects and internal stakeholders to grow new business. Collaborate with Marketing to develop and refine prospecting strategies. Use a consultative approach to advise prospects on how AlertMedia can help solve their communication challenges; conversationally demonstrate AlertMedia’s products and key differentiators.

Customer Account Executive

AlertMedia
Austin
1 week ago
+42
AlertMedia is looking for a Customer Account Executive to help increase revenue across our fast-growing customer base. This role will help grow revenue through leadership and participation in customer renewals, up-sells, and expansions. The Customer Account Executive will work closely with our amazing customers, while partnering with our Customer Success Managers and the sales team to accomplish these goals. Success will be measured in our ability to retain and grow annual recurring revenue.

Lead Global Intelligence Analyst (Overnight)

AlertMedia
Austin
1 week ago
+42
AlertMedia is seeking a Lead Global Intelligence Analyst to join our newly formed Global Intelligence team. This role will play a critical part in making sure our customers are provided with timely and accurate information when there is a critical event in their area. You will be performing the work of an Analyst while overseeing a team and process to discern what information is important and relevant through the utilization of a variety of source tools, then relay that information to our customers. This position requires strong team leadership, the ability to prioritize across a shift with multiple analysts, laser-sharp focus, pristine attention-to-detail, clear and effective communication skills and the ability to reason.  

Product Marketing Manager, Threat Intelligence

AlertMedia
Austin
3 weeks ago
+42
AlertMedia is looking for a Product Marketing Manager to drive our fast-growing Threat Intelligence solution. You will be responsible for leveraging a deep understanding of customers, markets, and products to create effective go-to-market strategies, buyer personas, positioning, messaging, and sales enablement content. You will collaborate across product, sales, customer success, content, and campaign teams to position our threat intelligence solution and create high-impact marketing content and sales enablement programs that will drive solution awareness, purchase, and adoption. This role reports to our Sr. Product Marketing Manager.

Social Media and Content Manager

AlertMedia
Austin
3 weeks ago
+42
AlertMedia is looking for a Social Media and Content Specialist to join our growing Marketing team. In this role, you’ll be responsible for the day-to-day management of AlertMedia’s social media presence, working closely with our content, campaigns, and creative teams to create and amplify content to elevate and promote the AlertMedia story. Additionally, you’ll help conceive, plan, and execute a variety of content to support marketing programs, including the AlertMedia Emergency Safety Podcast, awards submissions, events, and more.

Senior Mobile Developer - React Native

AlertMedia
Austin
3 weeks ago
+42
AlertMedia is looking for a Senior Mobile Engineer with React-Native experience. This role is an opportunity to leverage a variety of skills to build the future of our mobile apps. Strong creative and technical abilities are vital for success in this role, with the ideal candidate being an independent problem solver and critical thinker. You must have a passion for innovative software development and willingness to roll up your sleeves to collaborate with all teams.