Q2
As passionate about our people as we are about our mission!
Hybrid

Director, Quality Engineering

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Do you want to be part of the team that's busy building out the rails of a platform that will change how banking solutions are built and delivered?

Do you want to be part of the embedded finance revolution?

We at Q2-BaaS are busy building the next generation Banking as a Service technology platform that scales to support the company's rapid growth. And we need superstars like you.

Q2 is seeking a Director of Quality Engineering, a leader that enables the team to drive innovation and removes barriers that prevent the team from being its best. You will be responsible for setting up our Quality Engineering practice with the goal of ensuring that the products we put in front of customers are world-class and free of problems. You will develop the strategy and roadmap for the development and implementation of an outstanding suite of Quality engineering solutions that are used across BaaS organization.

As part of our Product & Engineering group; you will be working with business leaders, product management, and the development team to develop product visions and roadmaps to ensure we are constantly improving our products while reducing support and infrastructure cost. The role is a part of a high-performing team in a fast-paced fintech organization on the edge of a technical breakout. Our ideal candidate is someone with strong leadership skills that will energize and inspire our teams to deliver high-quality products in a timely manner.

RESPONSIBILITIES:

  • Provide technical leadership and vision, mentoring, coaching, career development, and feedback for performance management to the Quality Engineering team 
  • Build a high-performing Quality Engineering practice from the ground up. Attract & grow superstar talent while setting up the foundations necessary for the massive scale that we are aiming for.
  • Build and drive the vision and mission for the Quality Engineering organization. You will have a solid understanding of your collaborators' business requirements for quality and develop a strategy and roadmap for delivery.
  • · Define and execute a QE strategy based on our development roadmap, operational challenges, and vision for the QE team.
  • Ensure quality is built-in for the entire execution pipeline starting from Requirement gathering till it gets in the hand of the end-customer.
  • Leading Software Engineer in Test and Quality Experts that will ensure that automated tests and other quality practices in their respective scrum teams in a cloud environment are performed.
  • · Raise awareness and build a strong quality mindset within the product development organization and within the team.
  • Manage and execute against delivery commitments and adoption of automation, quality, and continuous delivery
  • · Building Quality for our Technology organization with a strong emphasis on embedding quality throughout the development lifecycle and will have clear processes for reviewing quality defects, overall test case coverage, performance KPI’s and metrics and will use this data to hold teams accountable for the continuous improvement of quality within each of their products.

 

EXPERIENCE AND KNOWLEDGE:

  • 12 + years of working experience in a senior development engineering department with 5+ years of people management responsibilities with a focus on Quality Engineering.
  • Experience leading & executing Quality strategy initiatives is required
  • Ideally, you have been a manager of managers.
  • Diverse and deep experience in Quality Engineering support of full-stack applications and highly distributed systems with massive transaction volumes.
  • Practical experience in software development and Agile methodologies(specifically SCRUM).
  • Prior experience in CI/CD systems and automated test development is highly desired.
  • Keen to work based on facts, statistics, and KPIs
  • can-do and keep-the-promise attitude, result driven and able to effectively build relationships
  • Passion for engineering excellence, quality and customer success
  • Prior Financial/Fintech industry is a plus.
  • Prior experience with Core-banking is a plus.
  • Prior experience in massively scalable payment/transactional platforms is highly desired.
  • Prior experience in cloud(Azur/AWS) based systems is highly desired
  • Customer and business focus, and demonstrated skills tied to leadership, people, communication, analytics, and adaptability
  • Ability to retain composure under pressure in environments of rapid change and conflicting demands, communicate effectively with a wide array of individuals
  • Strong leadership skills and demonstrated creative problem-solving skills
  • Excellent verbal and written communication, interpersonal, conflict resolution and customer service skills

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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