Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

Description…

As the Platform Services Engineering Team’s Manager you’ll support a group of highly effective engineers who are helping to democratize security. You will help scale our platform to support billions of authentications per month with 99.99% uptime working closely with our SRE, QA and other engineering teams. You will be creating features and services for our platform that will provide a robust foundation for the entire engineering team to build upon. 

You will recruit top talent with diversity and inclusion in mind. We are the most loved company in security because of our obsession for simplification of user experience. We are able to achieve this because the diversity in our teams represent the diversity of perspectives within our customers. 

You are a servant leader and your role is to bring out the best in your team by removing barriers, sharing a compelling vision of the future, fostering an inclusive environment, and coaching our people in their careers. 

Our engineers at all levels lead projects and initiatives and bring our teams along with them. We empower autonomy and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship. We prioritize team success highest and tend to swarm on sprint work to meet our shared goals. Inspire us, support us, and hold us accountable to our aspirations and goals.

Qualifications…
 

• 5+ years experience leading software engineering teams with a history of developing highly available, scalable and robust services for SaaS products. 

• Experience developing on Amazon AWS or other cloud vendors

• You get excited about improving user experience for other developers who use the services you build as a foundation.

• You are technical and most excited to support people who are as well. Allow your team to stand on your shoulders by providing them with effective professional development plans.

• You have a history of supporting your teams to apply technical solutions that solve end user problems.

• You take the time to understand the core business model and can make sense of the work your team does and how it fits into the success of the company.

• Excellent written and oral communication skills that you leverage to align teams, groups, and customers.

• You value automated testing as much as writing expressive clean code and support your teams in their pursuit of craftsman level execution and engineering excellence.

3 Reasons why you should apply…
 

• You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people.

• You work best within an empathetic team that is passionate about a common goal.

• You are happy when your end-users are happy and frustrated when they are frustrated.
   

If this role and the security field is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. If you have been an effective technical contributor to software projects and can show consistent examples of having led others, regardless of role or title, apply. 

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

Finally and most importantly, we are a proud Equal Opportunity Employer.