Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Engineering Manager, Site Reliability - Duo Security at Duo Security

| Austin | Remote
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust for the Workforce provider.

Duo’s mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

 

 

What You’ll Do

 

As an Engineering Manager on our Site Reliability Engineering team, you will lead a team responsible for enabling our engineering teams to be able to easily monitor and track metrics within services at Duo. These services empower Duo's product development teams to run and maintain their services in production at a high level. You will collaborate with a wide range of internal partners to lead projects that automate solutions in an effort to provide the most accurate insight possible into our systems, remove toil and enhance our teams ability to react quickly to issues.

We value inclusion, empower autonomy, and emphasize software craftsmanship. You embody our values and development culture of collaboration, democracy, testing, CI/CD, data-driven decisions, and mentorship..

 

Who You Will Work With

 

Skills you have….

  • You have lead teams responsible for architecting cloud based infrastructure and monitoring systems.
  • You have coached and mentored individual engineers to function as a team.
  • You have sourced, recruited and hired engineers to be a part of your team.
  • You have built teams that are psychologically safe and unafraid to fail.
  • You can provide specific and actionable feedback.
  • You are passionate about continuous improvement.
  • You enjoy reading and critiquing others code in code review.
  • You are committed to quality and experienced with modern software testing practices.
  • You care about contributing to an amazing work culture and environment

Even better if….

  • Prior experience with automated configuration tools like Ansible, Puppet, Chef, etc.
  • Prior experience writing web applications in Python.
  • Prior experience deploying cloud services, monitoring, alerting, and handling partner concerns.
  • You have experience supporting a high-availability SaaS environment
  • You work well in charting new DevOps practices without a well defined roadmap.

 

Who You Are

 

Why you should apply….

  • You’ve seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
  • You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people
  • You love collaborating with, teaching, and learning from high-performing peers on software projects

This job may not be for you if…

  • You only code alone and aren't willing to mentor and be mentored.
  • You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.
  • You stress under the ambiguity of a problem and default to others to provide you with the answers.
  • Your first instinct is to point out why something can’t be done rather than focusing on what the customer problem is.
  • You tire at the thought of a steady, deliberate pace in both a product and company.

If you're coming up short in these areas, but think you could still knock it out of the park, apply and tell us your story in an introductory letter.

 

Why Cisco

 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • MarvelDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WrikeManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

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Duo is looking for a technical writer to help us help our customers. If you are the sort of person who enjoys writing out step-by-step troubleshooting lists, then we need your help crafting and editing content for our knowledge base, and a variety of other content projects. As a member of our Global Knowledge & Communities team, you will help create and improve the content that helps our customers solve any issues they encounter and make the most

Sr. Software Engineer (EndPoint Health) - Duo Security

Duo Security
Remote
3 weeks ago
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.Our team is our

Customer Communications Specialist - Duo Security

Duo Security
Remote
3 weeks ago
What we'll do together...As the Technical Communications Specialist on Duo's Customer Enablement team, you will educate our customers about important changes to Duo products by crafting and executing our technical communications campaigns.As a member of our Customer Success and Support organization, you will write and edit detailed, technical content that involves sensitive changes to our integrations and services. Your primary responsibility

Customer Success Manager - Duo Security

Duo Security
Austin
3 weeks ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Customer Solutions Engineer - Duo Security(Central Region)

Duo Security
Austin
3 weeks ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Engineering Product Manager - Duo Security

Duo Security
Remote
3 weeks ago
Engineering Product ManagerDuo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy

Cloud Engineering Technical Lead

Duo Security
Remote
3 weeks ago
The Cisco Security Business Group (SBG) focuses on empowering the world to reach its full potential, securely through the Cisco Secure products. The SBG Security team supports this mission by building thoughtful partnerships with our internal partners to drive security strategy alignment across the SBG portfolio. Through these efforts, we are able to deliver simple, effective security solutions for our internal customers that meet both market and

Duo Security - Renewals Specialist

Duo Security
Remote
3 weeks ago
What You'll DoYou will be responsible for leading Duo Security Software Renewals within an assigned strategic Cisco segment. Security Software Renewals is a key factor in Cisco's success as we continue drive toward annuity software subscription and re-occurring revenue offers. The renewal specialists are driving the Duo Renewals motion with the customer and managing a team of Cisco resources for all renewal activities from opportunity

Account Development Representative-Duo Security (Outbound)

Duo Security
Austin
3 weeks ago
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.Empowering the world to reach its full potential, securely-that's our vision in Cisco Secure. We do this by providing effective security solutions and becoming our customers most trusted partner. Security is

Engineering Project Manager (Mobile) - Duo Security

Duo Security
Remote
2 days ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Director, Product Management - Duo Security

Duo Security
Remote
2 days ago
Duo Security, now part of Cisco, is the leading access security provider.Duo + Cisco = DiscoWith the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most

Sr Design Program Manager - Duo Security

Duo Security
Remote
2 days ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Lead Product Designer - Duo Security

Duo Security
Remote
2 days ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Engineering Project Manager (Mobile) - Duo Security

Duo Security
Austin
2 days ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Senior Director- Duo Field Sales

Duo Security
Austin
2 days ago
Cisco Security is leading the evolution of companies' new security stack, delivered through the cloud. Cisco's mission is to make security simple for everyone. We have a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work! Our Duo Field team is an industry-leading SaaS sales organization within GSSO,

Provisioning and Fulfillment Analyst

Duo Security
Austin
2 days ago
Provisioning & Fulfillment AnalystA Provisioning & Fulfillment Analyst serves as a core business partner within the Customer Success and Support organization focused on the analysis and execution of data from multiple sources to ensure accurate software license provisioning and hard token fulfillment, resulting in clean revenue recognition and reporting. While also playing a role in the development of scalable solutions to position Duo for growth

Software Engineer (Endpoint Identity) - Duo Security

Duo Security
Remote
2 weeks ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Software Engineer (Customer Systems Platform) - Duo Security

Duo Security
Remote
2 weeks ago
Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We

Infrastructure Security Engineer

Duo Security
Remote
2 weeks ago
The Cisco Security Business Group (SBG) focuses on empowering the world to reach its full potential, securely through the Cisco Secure products. The SBG Security team supports this mission by building thoughtful partnerships with our internal partners to drive security strategy alignment across the SBG portfolio. Through these efforts, we are able to deliver simple, effective security solutions for our internal customers that meet both market and

Infrastructure Security Leader

Duo Security
Remote
2 weeks ago
The Cisco Security Business Group (SBG) focuses on empowering the world to reach its full potential, securely through the Cisco Secure products. The SBG Security team supports this mission by building thoughtful partnerships with our internal partners to drive security strategy alignment across the SBG portfolio. Through these efforts, we are able to deliver simple, effective security solutions for our internal customers that meet both market and

Account Development Representative - Duo (Outbound)

Duo Security
Austin
2 weeks ago
What you'll do... As an Outbound Account Development Representative (ADR) for Duo Security, you will rally alongside a team of highly motivated ADRs to build qualified pipelines of potential customers. This includes prospecting customers by phone, email, LinkedIn or whatever it takes to get them excited and engaged with Duo. You will not only be responsible for outbound prospecting but will be expected to be a subject matter expert of all things

Software Developer Engineer in Test (Autobots Team) - Duo Security

Duo Security
Austin
1 week ago
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust for the Workforce provider. Duo's mission is to make security simple for everyone. We were born from a hacker ethos

Product Designer, Data Science & Engineering - Duo Security

Duo Security
Austin
1 week ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Software Developer Engineer in Test (Autobots Team) - Duo Security

Duo Security
Remote
2 weeks ago
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and Zero Trust for the Workforce provider. Duo's mission is to make security simple for everyone. We were born from a hacker ethos

Senior Security Analyst

Duo Security
Remote
2 weeks ago
The Cisco Security Business Group (SBG) focuses on empowering the world to reach its full potential, securely through the Cisco Secure products. The SBG Security team supports this mission by building thoughtful partnerships with our internal partners to drive security strategy alignment across the SBG portfolio. Through these efforts, we are able to deliver simple, effective security solutions for our internal customers that meet both market and

Full Stack Software Engineer, Customer Systems Platform Team - Duo Security

Duo Security
Remote
2 weeks ago
Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the

Security Automation Engineer

Duo Security
Remote
2 weeks ago
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.The Cisco Security Business Group (SBG) focuses on empowering the world to reach its full potential, securely through the Cisco Secure products. Within the SBG Security team, we support this mission by building

Senior Security Analyst

Duo Security
Austin
3 weeks ago
The Cisco Security Business Group (SBG) focuses on empowering the world to reach its full potential, securely through the Cisco Secure products. The SBG Security team supports this mission by building thoughtful partnerships with our internal partners to drive security strategy alignment across the SBG portfolio. Through these efforts, we are able to deliver simple, effective security solutions for our internal customers that meet both market and

Sr. Software Engineer in Test - Duo Security

Duo Security
Austin
3 weeks ago
Job Title: Senior Software Engineer in Test - Mobile & Quality EngineeringDuo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider. Duo + Cisco = Disco With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud. Our mission is simple: democratize security by

Product Designer - Duo Security

Duo Security
Austin
2 weeks ago
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.Duo's mission is to make security simple for everyone. We were born from a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.Our team is our superpower. We run

Design Strategy Lead - Duo Security

Duo Security
Austin
4 months ago
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo’s mission is to make security simple for everyone. We were born from a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work. Our team is our superpower. We

Virtual Sales Specialist (SMB) - Duo Security

Duo Security
Austin
4 months ago
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we

Senior Product Manager, Data Platform - Duo Security

Duo Security
Austin
5 months ago
We’re a diverse crew of makers and builders, skaters and coders, filmmakers and DJs, teachers and students brought together by a shared belief in adding value to the world. This diversity allows us to take an empathetic approach to solve some of the most complex global business and security challenges faced today.   What you’ll do…   As the Senior Product Manager for Data Platform, you will be responsible for enabling the storage and retrieval of

Senior Product Manager - Duo Security

Duo Security
Austin
7 months ago
We’re a diverse crew of makers and builders, skaters and coders, filmmakers and DJs, teachers and students brought together by a shared belief in adding value to the world. This diversity allows us to take an empathetic approach to solve some of the most complex global business and security challenges faced today.   What you’ll do…   As the Senior Product Manager for Data Analytics, you will be responsible for helping Duo make a more useful,

CX Security Product Management

Duo Security
Remote
7 months ago
What You’ll Do The Customer Experience Organization (CX) at Cisco is a team of world-class technical experts whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. The Customer Experiences Product Management organization work together to make Services a compelling reason to repeatedly choose Cisco. The Customer Experiences Security Product Management Team is

Design Strategy Lead - Duo Security

Duo Security
Austin
7 months ago
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo’s mission is to make security simple for everyone. We were born from a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work. Our team is our superpower. We

Virtual Sales Specialist (SMB) - Duo Security

Duo Security
Austin
10 months ago
Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud. Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we

Engineering Manager - Duo Security

Duo Security
Austin
11 months ago
We are seeking a Engineering Manager to lead a Developer Productivity team responsible for Internal CI Infrastructure and Developer Workflow tooling, improving developer lifecycle that empowers engineers to quickly iterate and develop on our best-in-breed platform for Duo’s suite of products. Our ideal candidate has experience mentoring and developing engineers. Ideal candidates have an ability to focus not just on the engineering problems but also be aware of waste in tooling and processes that impact engineers. You bring a flare for inspiring innovation and action from your teams. You have a proven track record of translating strategic goals into technical solutions and have a passion for Engineering Effectiveness and Developer Productivity. Experience creating measurable goals with milestones is a must.

Engineering Manager, Site Reliability - Duo Security

Duo Security
Austin
1 year ago
As an Engineering Manager on our Site Reliability Engineering team, you will lead a team responsible for enabling our engineering teams to be able to easily monitor and track metrics within services at Duo. These services empower Duo's product development teams to run and maintain their services in production at a high level. You will collaborate with a wide range of internal partners to lead projects that automate solutions in an effort to provide the most accurate insight possible into our systems, remove toil and enhance our teams ability to react quickly to issues.