Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX

Engineering Manager, SRE Compliance- Duo Security at Duo Security

| Austin
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Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.
Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.
Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.
We are seeking an Engineering Manager to lead an SRE Compliance team in developing our best-in-breed platform for Duo's suite of products. The SRE compliance team is new and will help grow our compliance posture, prioritize compliance risk efforts in our architecture, and be a frontline for SRE Federal Infrastructure. Our ideal candidate has a passion for compliance (FEDRAMP, IRAP, et cetera), providing proof of our compliance posture and mitigating strategies, and partners with compliance and assessors to share our compliance story. You have experience mentoring and developing engineers. Ideal candidates have an ability to focus not just on the engineering problems but also the business as you interface with multiple departments to guarantee the stability and reliability of Duo's platform. You bring a flare for inspiring innovation and action from your teams. You have a proven track record of translating strategic goals into technical solutions and have operated and evolved a SaaS platform at scale. Operational experience including monitoring and alerting, capacity planning, developing and tracking KPIs is required. Experience creating measurable goals with milestones is a must.
What you will do:
  • Build trust with, mentor, and grow the SREs on your team across distributed time zones and geographies
  • Recruit and hire to strengthen the team, thinking critically about talent needs, opportunities, and organizational risk mitigation
  • Work on the business with the SRE leadership team, continuously leveling up the organization's practices and driving adoption toward a mature SRE model
  • Prioritize Compliance Risk and developer mitigation plans or solutions to the risk with your team.
  • Work with Product management and SRE Leadership to drive value for our Federal Customers
  • Lead the delivery of large scale, impactful projects to mature and scale Duo's platform as well as implement continuous improvements to automate toil
  • Communicate cross functionally, especially with Product Development, Product Management teams and Compliance, to align the organization around resiliency, availability, and product goals
Skills you have:
  • Proven experience in engineering management
  • Proven experience in software engineering, focused on delivering and architecting highly available, fault tolerant web systems / services
  • Expert grasp of SRE practices and rallying organizations around them
  • A passion for Compliance and ability to assess compliance and business risk against work in progress. FEDRAMP and IRAP experience is a plus. As we expand Globally other Compliance efforts unfold.
  • Communicates effectively about technical, as well as strategic concepts, to diverse audiences
  • Enjoys operating autonomously with high level mentorship
  • Demonstrates a bias towards action
  • Strong coaching and mentoring skills
Why you should apply:
  • You're excited about growing and mentoring a team of excellent engineers and have the experience to back it up
  • The challenge of delivering high availability goals to customers excites you
  • You believe in empowering others to achieve results

Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place.
Our roots and values were forged in the Midwest. We believe in enabling and empowering people to follow their passions inside and outside of the office. Collaboration is our standard operating practice, and we actively seek to reduce barriers to brilliance.
Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we know it.
Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.
Does this sound like it was written for you? If this role is exciting you, we encourage you to apply even if you don't meet all 100% of the description or qualifications.
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
Finally and most importantly, we are a proud Equal Opportunity Employer.
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

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