Infrastructure and Cloud Security Architect

| Austin | Remote

About the role:

Blackbaud is seeking an experienced and motivated technologist with a possessing a unique balance of technical depth, customer focus and a passion for security. As an Infrastructure & Cloud Architect in Infrastructure Engineering & Cloud Operations, you’ll bring a security mindset to teams across our organization in designing and delivering innovative cloud based and physical infrastructure solutions with increasing security, reliability, scalability, and supportability. 

In this role, you will serve as a thought leader and driving force behind the infrastructure security roadmap for Blackbaud’s public and on-premise cloud environments. Together with our Cyber Security team and other key stakeholders, you’ll guide our infrastructure teams in integrating security and compliance into our culture; ensuring we deliver solutions that foster customer and consumer trust. 

What you’ll be doing:

  • Foster a culture that integrates security and compliance into all we do and leverages data and metrics to make informed decisions
  • Partner with key stakeholders to establish technical direction with respect to infrastructure security and negotiate technical decision points. 
  • Drive technical design and validation ensuring implementation aligns with our infrastructure security strategies and strategic business objectives. 
  • Guide teams in proactively managing risks with internal stakeholders in a manner that is invisible to customers.
  • Guide teams in deriving innovative designs to engineer secure, reliable, scalable, supportable, and cost-effective solutions for our customers. 
  • Contribute as needed to the daily 24/7 operations of the team; enforcing priorities, monitoring and analyzing operational effectiveness metrics and supporting teams in predictably and efficiently delivering on our commitments.
  • Ensure ongoing collaboration between security, engineering, operations and other key stakeholders through the full life cycle of our solutions.
  • Sustain knowledge of industry trends and effectively adapt and guide our teams to meet the demands to rapidly evolving technologies and emerging security threats
  • Drive incident response focusing on restoration of service, followed by root cause and permanent resolution.
  • Identify and direct initiatives to further operational excellence by increasing efficiency and reducing risk, complexity, waste and cost
  • Available on a 24x7x365 basis when needed for production impacting incidents or key customer events.

What we’ll want you to have:

  • Bachelor’s degree in Computer Science, Engineering or Information Technology or equivalent related work experience required.
  • Minimum of 15 years or more relevant professional experience
  • Minimum of 10 years of infrastructure and security leadership in private and public cloud technologies supporting large and complex 24x7 environments
  • Minimum of 5 years in the implementation of cloud technologies required (Microsoft Azure preferred)
  • Expert knowledge of Defense in Depth principles and technology including access/control, authorization, identification and authentication, network, and enterprise security architecture
  • Practical experience with ITIL required; lean and agile methodologies preferred
  • Excellent written and verbal communication; able to communicate complex technical information to all stakeholders
  • Innovative and adaptable in problem-solving; able to lean into the details while keeping the big picture in sight

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • GroovyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • ExpressFrameworks
    • FlexFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • ApacheFrameworks
    • KafkaFrameworks
    • Event HubsFrameworks
    • ElasticSearchFrameworks
    • AnsibleFrameworks
    • MyBatis/JPAFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • Aha!Management
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM

Location

Located in the Domain area, just steps from the Metro station and access to all that Austin has to offer!

An Insider's view of Blackbaud

What are some social events your company does?

We try to do at least one event per month that caters to all interest areas, whether that’s our Pinewood Derby, our May the 4th Be With You Movie Marathon or Progressive Potlucks, where employees tour the office to pick up different parts of the meal. We also championed having a float in the Austin Pride Parade this year for the first time ever.

Stefanie Greene

HR Manager

What kinds of technical challenges do you and your team face?

The biggest technical challenge has been around consolidating data across all of our various legacy applications. This has been as much about changing the culture and tearing down historical silos as it has been about the tech. We have made huge strides in changing the organization’s culture and moving it forward.

Steve Merritt

Senior Distinguished Engineer

How does the company support your career growth?

We have a very employee-focused environment. Our managers and team leads will often discuss career development strategies with us and offer opportunities to connect with people who can give us firsthand information about a role or experience. To help us be as successful as possible, they suit our strengths and the company's needs.

Kristin Nelson

Team Lead, Sales

How do your team's ideas influence the company's direction?

We have changed our fundamental offering from a software solution to a series of capabilities and analytics that have an immediate and measurable impact on customer outcomes. This allows our sales team to be highly consultative with clients, introduce them to a broader community and have confidence that the outcomes we promise will be delivered.

Brandon Phipps

VP of Sales and Market Development

What are some things you learned at the company?

It’s amazing how Blackbaud listens to each individual customer to cater to their needs and help them reach their goal. I have also always admired Blackbaud’s devotion to giving back to the social good and local communities. From employer-sponsored volunteer days to community grants, Blackbaud allows its employees to give back to our clients!

Andrei Rogers

Cybersecurity Engineer

What are Blackbaud Perks + Benefits

Blackbaud Benefits Overview

At Blackbaud, we know how important it is to have good, affordable health and group benefits
and a retirement program that helps you save for your future. That’s why we offer competitive benefits that
can provide protection, peace of mind, and savings. Whether it’s health care, income protection, retirement savings, or other benefits, we’ve got you covered!

Culture
Volunteer in local community
Helping good take over is fundamental to Blackbaud. It can be as simple and personal as contributing to low waste in the office or leading a food/toy drive or championing a volunteer activity.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
The B-Healthy Incentive rewards our employees for participating in important wellness activities.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
We recognize the need to balance work and life priorities. Starting off, we offer 4 weeks of paid time off, with up to 6 weeks for tenured employees.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Blackbaud recognizes that an educated workforce is a strong workforce. We offer ​a $3000 per year tuition reimbursement to assist with the costs incurred from continuing education.
Diversity Program
We are committed to creating a diverse and inclusive workplace (Recognized by Forbes in 2019) through cultural awareness and competency training programs, as well as Affinity group representation.
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Volunteer for vacation time earning an additional 3 days per year PTO.
Endless volunteer & community involvement opportunities.
Matching gifts for donations.
9 paid holidays
Inclusive work environment as recognized by Anitab.org as Top Company for Women Technologists.

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