Inside Sales Engineer II - United States

| Austin
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  • Forcepoint is transforming cybersecurity by focusing on what matters most: understanding people’s intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance. Based in Austin, Texas, Forcepoint supports more than 20,000 organizations worldwide. For more about Forcepoint, visit www.Forcepoint.com and follow us on Twitter at @ForcepointSec.

    Essential Functions

    • Provide Pre-Sales assistance to the inside sales teams and be a trusted resource to field based Sales Engineers by providing assistance and support
    • Work closely with customers in the design and implementation/integration of Forcepoint solutions.
    • Help complete RFI/RFP documents
    • Provide installation assistance and problem solving expertise to customers, VAR’s and integration partners
    • Act as an interface between Sales organization and Technical staff to resolve outstanding issues
    • Perform product demos and occasional customer visits. Scheduled remote sessions covering products, company overview, roadmap etc… with new clients or existing customers across the UK
    • Update Salesforce with all details of contact with end users
    • Participate in bi-weekly sales training sessions on relevant topics

    Education, Experience, and Skills

    • Prior experience with a software vendor or software reseller
    • Experience conducting product training for resellers and customers
    • In-depth knowledge of standard methodologies for hardware systems implementation
    • Experience in installation and configuration of network security products such as firewalls, anti-virus or intrusion detection systems
    • Excellent knowledge of Microsoft Windows Server operating environments as well as a strong overall understanding of complex computer networking environments, large-scale systems integration projects and software deployments and knowledge and experience with directory structures such as Microsoft’s Active Directory
    • Knowledge of SaaS based technologies
    • Understanding of web and email threats and security technologies
    • Technical knowledge in some of the following areas : Linux – Red Hat, Cisco (specifically PIX/ASA), Microsoft SQL Server, Microsoft Exchange, Firewalls, VPN, VPN-SSL, Routers, Switches, VLANS (WCCP), IDS/IPS, IDS,
    • A bachelor’s degree in a technical discipline and CCNA certified are desirable
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Location

We are located in the North Austin area by The Domain, off of Braker between Mopac and 183. Our office patio overlooks Quarry Lake.

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