Inside Sales Engineer - University Graduate
As a CrowdStrike Inside Sales Engineer, you will create and support the North America Corporate Sales Team in presenting CrowdStrike’s security platform to prospective customers. This includes creating and delivering demonstrations of the products, gathering customer technical requirements, creating evaluation test plans with customers and managing the evaluation process to a successful conclusion. You will work closely with customers as their primary point of contact for feedback and resolution of issues and be the customers’ advocate for issues that require assistance from the Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base.
Essential Functions
- Deliver technical product presentations via web conferencing.
- Deliver technical custom product demonstrations via web conferencing.
- Provide product installations and custom product configurations remotely.
- Work directly with the Product Management team as a liaison to accounts around technical product requirements.
- Help train Inside Sales team on CrowdStrike technology and support for technical sales and competitive messaging.
Job Requirements:
- This role requires the ability to fully understand complex architectures and quickly identify possible gaps or opportunities for bypassing traditional security technologies.
- Technical understanding of incident response, computer forensics, network administration, and management and endpoint security including anti-virus solutions.
- Self-motivated and excellent organizational skills.
- Strong communication (written and verbal) and presentation skills, both internally and externally.
- Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under duress.
- Technical understanding of incident response, computer forensics, network administration, and management and endpoint security including anti-virus solutions.
- Whatever it takes' attitude and motivation to do whatever necessary to assist in closing a deal.
- This role will be office based full time from our Sunnyvale office. You must be able to commute on a daily basis and work on-site for a full work week.
Education and Experience
- 1-3 years or equivalent experience in consulting or sales engineering – particularly in the areas of security incident response or operations preferred.
- Bachelor Degree in Computer Science or equivalent combination of education and experience is required.
- Malware analysis experience and Cybersecurity expertise a plus!
WHAT IT TAKES TO BE A CROWDSTRIKER
CrowdStrike was founded on the idea that the “who” matters just as much as the “what” during an investigation. Our team members understand this guiding principle and it impacts every aspect of our business. Our company has three distinct, but coordinated groups – Product, Intel, and Services. By joining the Services team, you’ll immediately have an advantage that puts you ahead of the competition and gives you access to unparalleled information. Our team utilizes Falcon Host technology during investigations, giving our customers a near real-time look at activity on their endpoints. We couple that with a highly skilled and broad Intelligence team, to tie investigations together and provide strong attribution. With these components in our repertoire, our consultants can provide fast and fluid knowledge to our customers, allowing them to make better decisions as they secure their environments.
WHY US?
- Dynamic company with opportunities to expand skills and cross train in new areas.
- Flexible schedules, including unlimited personal time off (PTO).
- Ability to make an impact, both with customers and fellow team members.
- High visibility engagements and company name enable accelerated career growth potential.
- Small, agile team eliminates bureaucracy and provides flexibility to make immediate improvements.
- Immediate mentorship and leadership opportunities.
- Work with like-minded, driven, and smart team members who will challenge you daily.
- Google invested in us, shouldn’t you?
CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.