Junior Systems Engineer
Who We Are
At SecureLink, we take our job seriously, but ourselves, not so much. We aren't afraid of a challenge and understand the individual and team effort required to accomplish something great! SecureLink's world headquarters in West Austin is called the Hill Country Spaceship - a great facility we believe you would be proud to call your workplace.
Founded in 2003, SecureLink doesn't just offer products – we provide partnerships. We have the knowledge, existing relationships, and expertise to make the maximum impact on our customers' business. This, and our "failure is not an option" mindset, is what has led to us solidifying our place as the leaders in managing secure third-party remote access and remote support for both highly regulated enterprise organizations and technology vendors.
After 14 years in business, we announced a strategic investment from Vista Equity Partners, the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. Since then, we have nearly tripled our revenue, earning a place on the Inc. 5000 list of the U.S.'s fastest-growing privately-owned companies three years in a row. During that same period, we've proudly maintained our strong culture, recently being recognized with a Glassdoor Employees' Choice Award. In 2020, we announced an added partnership from Cove Hill which will position us to accelerate our growth and further advance product innovation.
This position is expected to be filled in the Austin area even though our team is fully distributed for the time being. We are continuously evaluating our return to the office with the safety of our employees and their families at top of mind.
What You'll Do
We are looking for a Junior Systems Engineer to help build out, maintain, and troubleshoot our rapidly expanding infrastructure.
This team considers themselves a group of talented IT nerds working to keep SecureLink's heterogeneous IT stack humming! This is a role perfectly suited for an intermediate or senior Linux systems administrator on an unwavering pursuit to catapult their IT career to the next level. The right candidate for this role is technical, customer focused, future-thinking, and thorough.
In this role, you will become an integral part of planning, creating, deploying, and maintaining SecureLink's heart and soul via various methods and leading open source technologies with an emphasis on automation and orchestration. This role will include prioritizing, reading documentation, articles, and man pages, and fielding/addressing end-user issues related to using our systems and services. You will also assist the Systems and Security teams in operating and maintaining our own private cloud, the many applications and services that it runs, and our own physical server room.
What You'll Need
- Strong Linux systems knowledge
- Knack for learning new methods and technologies, quickly and applying them
- Proven ability to document systems and methods
- Comfort in working autonomously, while prioritizing integrity, humor, and patience
- Experience securing Linux and Windows environments
- Experience working with Ansible or other orchestration platforms
- Experience working with open source software and utilities
- Experience (and love) for debugging to ensure the system works in all cases
- Good Bash and/or Python skills with a burning desire to learn more
- Experience working in a source controlled environment such as Gitlab
Bonus Points For
- Experience with Openstack and/or Ceph
- Experience with Ansible Tower or AWX
- Experience with Gitlab administration
- Experience with firewalls, SIEMs, HIDS, EPP
Why Choose Us
SecureLink doesn't just Have Fun Creating Value Over the Long Run (HFCV/LR) for our customers and shareholders, we Have Fun Creating Value in the lives and careers of our employees. Benefits and perks include:
- Health: Medical, dental and vision insurance - SecureLink foots the whole bill for employees and subsidizes dependent coverage at 75%
- Wellness: SecureLink kicks cash into your HSA, $2,500 for those with individual coverage and $5,000 for those with family coverage. Employees are provided with a standing desk, healthy snacks, and have free access to an onsite gym
- Retirement: SecureLink contributes 3% of your annual base salary to a 401k
- Time off: Employees receive unlimited PTO, including time to volunteer. Additionally, we offer 10 paid company holidays
- Perks: Our onsite kitchen provides employees with healthy options for breakfast & lunch every day. We kick back $100 per month towards cell phone reimbursement
- Workspace: Casual dress code for our employees, and you will see many people around wearing jeans, and yes – even t-shirts and the occasional pair of flip-flops
What Else?
Happy and successful SecureLink employees embrace the company's mission to have fun creating value over the long run. Great employees have three attributes that make them "slinky". These are 1) excellence at their position, 2) eagerness to grow and improve and 3) a true sense of responsibility to meaningfully contribute to the company, customers, and culture.
If you are just looking for another job, this is not the place for you. We like to laugh and be around happy, smart, interesting, self-motivated and "slinky" people. Slackers, grumps, and pessimists need not apply.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.