Lead Systems Engineer
Who We Are
At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.
When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to secure the most critical systems and highly sensitive data of organizations around the globe. SecureLink provides security, privacy, data governance, and compliance solutions for companies across multiple industries, including healthcare, critical infrastructure, manufacturing, government, legal, and gaming. Whether you're helping organizations implement secure third-party remote access, developing innovative solutions using the most advanced machine learning and artificial intelligence tools and approaches, providing mission critical support or contributing to our sales and marketing efforts, you're making the world a more secure and safe place while working at SecureLink.
Our Vision
At SecureLink, we value authenticity over perfection. We know that coming as you are can feel unsafe in some work environments. SecureLink employees are working to create an empowering environment for everyone. We are committed to the ongoing examination of our practices, candid evaluation of our own biases, data-informed improvements, and respectful forums for voicing our honest perspectives and feedback. We foster a workplace environment marked by creativity, collaboration, and most importantly, kindness. Different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results.
We embrace differences and do not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital/family status, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation, neurodiversity, socioeconomic background or any other characteristics that make us unique.
To demonstrate our commitment, SecureLink:
- Uses "blind" resume submission, meaning hiring managers cannot see information that could imply a candidate's gender, ethnicity/race, etc. until they have provided feedback on a candidate's qualifications;
- Transparently reports diversity trends to SecureLink's employee base and continues to develop additional mechanisms for transparency and accountability;
- Established and implemented a calendar of recurring/ongoing training regarding diversity & inclusion, unconscious bias, and prevention of sexual harassment;
- Implemented the writing tool, Ongig, as a means for evaluating the language we use and identifying ways to make our job descriptions and other communications inclusive for a wider audience.
Choose Where You Work
At SecureLink, we believe trust is an essential ingredient for building productivity in the workplace. We want to ensure all our employees feel both safe and productive. Our employees have the option to work 100% remotely, 50% remotely, or 100% from our physical offices located in Austin, TX, and Nashville, TN.
Remote work can currently be supported for employees residing in the following locations: AR, CA, CO, FL, ID, IL, KY, MD, MI, MN, NY, OH, PA, TX, TN, VA, WA.
What You'll Do
We are looking for a Lead Systems Engineer to help create and maintain the modern, scalable, secure, and performant internal computing infrastructure for SecureLink that enables and optimizes business operations. Our Lead Systems Engineer will be a player/coach for a team of 4-6 systems and cloud engineers to uphold a pro-active security and availability stance for both corporate and product technology. This position will report to the Director of IT & Cybersecurity. Day-to-day responsibilities include:
- Working with the cybersecurity/infosec teams to ensure prompt and efficient patch management and/or configuration remediations
- Managing the flow of information and tasks in and out of the systems team
- Removing barriers for the systems engineering team
- Coaching and mentoring other team members
- Documenting methods and systems changes, additions, and retirements
- Working with company stakeholders and reporting to the Director of IT to spec, design, and build new technology capabilities that support the business and its operations
- Ensuring critical systems infrastructure is flexible, secure, modern, and available, including SecureLink's very own Openstack cluster with a Ceph backend
What You'll Need
- Autonomy, integrity, humor and patience
- Experience with IT project management
- Experience doing code review in a VCS (Git)
- Experience in a systems engineering, systems administration or software development role with distributed heterogeneous systems
- Problem severity discernment
- Self-motivated with a fundamental drive for learning and self-improvement
- Knowledge of information security best practices and systematic troubleshooting methodologies
- Strong Linux systems knowledge/experience
- Competency in at least one scripting language
- Experience with virtualization technologies
- Advanced knowledge of networking principles including TCP/IP protocol and services
- Understanding and competency with network/infra monitoring and visibility services such as ELK stack and Zabbix
- Some experience with orchestration and automation frameworks like Ansible and/or Ansible Tower (AWX)
Why Choose Us
SecureLink doesn't just Have Fun Creating Value Over the Long Run (HFCV/LR) for our customers and shareholders, we Have Fun Creating Value in the lives and careers of our employees. SecureLink invests in employee development including extensive job and product training, access to LinkedIn Learning, monthly knowledge sharing sessions, career pathing, professional development, and more. Benefits also include:
- Medical, dental, and vision insurance - SecureLink pays 100% of the premium for employees and 75% for dependents!
- We contribute generously to your HSA (75% of the IRS maximum allowable).
- We help you save for retirement. We contribute equivalent to 3% of your annual base salary to a 401k.
- Employees enjoy unlimited PTO, including the time to volunteer.
- We give $100 per month towards cell phone reimbursement.
- At the office, employee perks include two meals a day, bringing your dog to work, and an onsite gym.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws. #BI-Remote