Manager, Cyber Security Threat Management and Forensics

| Austin

About the role:

Blackbaud is seeking a leader for our Incident Response, Forensics, Threat Intelligence and Threat Hunting teams. The candidate will have responsibility for the strategy, technology, execution and operational activities for these functions. As a member of the leadership team, the candidate will also contribute to the organization’s overall Cyber Security strategy. The role is critical to Blackbaud’s ability to respond to attacks, and proactively evolve our Cyber Security program to stay current with emerging threats.

What you'll be doing:

  • This is a player/coach role with the expectation of being an incident responder, measuring team effectiveness, and understanding the trends, themes, and details of threats against Blackbaud and its’ customers.
  • This role will lead a team of Digital Forensics Engineers in conducting data forensic investigations for enterprise security incidents including but not limited to internal and external intellectual property theft, attacks/intrusions, computer abuse and insider threat investigations.
  • Will work closely with stakeholders across the organization to deliver a world class ability to detect and respond to threats as they affect the company, its clients and users
  • Develop proactive threat intelligence that allows Blackbaud to modify controls in advance of adversaries.
  • The candidate and team will also work across Blackbaud to deeply understand business and technology context in order to rapidly respond to emerging threats to the company.
  • Gollow through on leads until all possible avenues in investigating a case have been exhausted, maintaining full chain of custody and evidence tracking.
  • Provide expert analysis and interpretation of forensic artifacts, including expert opinions when necessary and also engage with law enforcement as needed.

What we'll want you to have:

  • Bachelor's Degree in Computer Engineering, Computer Science, Cyber Security or related field, or equivalent experience
  • 10+ years of experience with significant background in Incident Detection and Response, eForensics and Engineering.
  • 5+ years of leadership experience.
  • Deep expertise in Digital Forensics and in-depth threat hunting.
  • Understanding of threat intelligence and tracking TTPs (Techniques, Tactics, and Procedures) of notable adversaries.
  • Experience working with law enforcement.
  • Exceptional relationship and stakeholder management, negotiating competing priorities and demonstrated ability to gain trust, have constructive debates and effectively influence.Ability to manage and lead change within a team and across the organization.

What we'll prefer you have:

  • Certification in both management and highly technical information security disciplines such as CISM, CISSP, CCSP, CCNP, CCDE, CCIE Security, and GIAC. 
  • Digital Forensic and Incident Response Certifications such as GCFE, GCFA, CHFI, CCE, CFC, EnCE, CFCE, CART, NCFI BICEL, BCERT, and/or AFT

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • GroovyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • ExpressFrameworks
    • FlexFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • ApacheFrameworks
    • KafkaFrameworks
    • Event HubsFrameworks
    • ElasticSearchFrameworks
    • AnsibleFrameworks
    • MyBatis/JPAFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • Aha!Management
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM

Location

Located in the Domain area, just steps from the Metro station and access to all that Austin has to offer!

An Insider's view of Blackbaud

What are some social events your company does?

We try to do at least one event per month that caters to all interest areas, whether that’s our Pinewood Derby, our May the 4th Be With You Movie Marathon or Progressive Potlucks, where employees tour the office to pick up different parts of the meal. We also championed having a float in the Austin Pride Parade this year for the first time ever.

Stefanie Greene

HR Manager

What kinds of technical challenges do you and your team face?

The biggest technical challenge has been around consolidating data across all of our various legacy applications. This has been as much about changing the culture and tearing down historical silos as it has been about the tech. We have made huge strides in changing the organization’s culture and moving it forward.

Steve Merritt

Senior Distinguished Engineer

How does the company support your career growth?

We have a very employee-focused environment. Our managers and team leads will often discuss career development strategies with us and offer opportunities to connect with people who can give us firsthand information about a role or experience. To help us be as successful as possible, they suit our strengths and the company's needs.

Kristin Nelson

Team Lead, Sales

How do your team's ideas influence the company's direction?

We have changed our fundamental offering from a software solution to a series of capabilities and analytics that have an immediate and measurable impact on customer outcomes. This allows our sales team to be highly consultative with clients, introduce them to a broader community and have confidence that the outcomes we promise will be delivered.

Brandon Phipps

VP of Sales and Market Development

What are some things you learned at the company?

It’s amazing how Blackbaud listens to each individual customer to cater to their needs and help them reach their goal. I have also always admired Blackbaud’s devotion to giving back to the social good and local communities. From employer-sponsored volunteer days to community grants, Blackbaud allows its employees to give back to our clients!

Andrei Rogers

Cybersecurity Engineer

What are Blackbaud Perks + Benefits

Blackbaud Benefits Overview

At Blackbaud, we know how important it is to have good, affordable health and group benefits
and a retirement program that helps you save for your future. That’s why we offer competitive benefits that
can provide protection, peace of mind, and savings. Whether it’s health care, income protection, retirement savings, or other benefits, we’ve got you covered!

Culture
Volunteer in local community
Helping good take over is fundamental to Blackbaud. It can be as simple and personal as contributing to low waste in the office or leading a food/toy drive or championing a volunteer activity.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
The B-Healthy Incentive rewards our employees for participating in important wellness activities.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
We recognize the need to balance work and life priorities. Starting off, we offer 4 weeks of paid time off, with up to 6 weeks for tenured employees.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Blackbaud recognizes that an educated workforce is a strong workforce. We offer ​a $3000 per year tuition reimbursement to assist with the costs incurred from continuing education.
Diversity Program
We are committed to creating a diverse and inclusive workplace (Recognized by Forbes in 2019) through cultural awareness and competency training programs, as well as Affinity group representation.
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Volunteer for vacation time earning an additional 3 days per year PTO.
Endless volunteer & community involvement opportunities.
Matching gifts for donations.
9 paid holidays
Inclusive work environment as recognized by Anitab.org as Top Company for Women Technologists.

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