Manager, Engineering (Billing Team) at BigCommerce

| Austin
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BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Engineering on our Billing Pod in the exciting & rapidly growing e-commerce industry.

Who are we

The BigCommerce Engineering team is on a mission to build the leading SaaS ecommerce platform. Our global team of engineers works from our Austin, San Francisco and Sydney offices and are focused on building the right product for our customers in the right way.

The Billing Pod focuses on building an extendable billing platform that powers our accounting, account, and purchasing functionality for the BigCommerce platform & beyond. Our primary languages are Ruby with some Scala, PHP, React + TypeScript, Angular, and Backbone. Architecturally we use REST APIs, gRPC, and we leverage a host of internal deployment and cloud infrastructure tools.

This role will see you leading a team of 5-8 engineers working on a mix of greenfield & legacy systems that are becoming increasingly mission critical as we open up our platform and try to power the world of purchasing and billing.

This role is for a person who thrives at building high performing software engineering teams and is passionate about empowering engineers to achieve the best work of their careers. Well respected by technical and non-technical individuals, this person is an influential leader, coach, manager and engineer. This leader will need to balance: driving our aggressive product roadmap, improving the performance and stability of our system, introducing engineering best practices into the organization, and leading/mentoring other engineers.

Who you are:

  • 5-7+ years experience in building systems using at least two different languages: Ruby, Scala, Java, PHP, Python, Node, etc. We currently primarily use Ruby, PHP, and Scala.
  • Think iteratively by breaking down problems into smaller, deliverable / deploy-able pieces
  • Knowledge of gRPC, RabbitMQ, and familiarity with caching solutions
  • Experience with Google Cloud Platform or Cloud Computing highly desirable
  • 2+ years in driving & retaining a high performance team
  • Experience building integrations with 3rd party SOAP/REST API providers that can span multiple code sets, fail gracefully, and be highly extendable
  • Knowledge of DDD & TDD. We believe heavily in domain driven design.
  • Experience with OAuth and/or SAML workflows
  • Experience building libraries that can be shared across multiple services
  • Experience building or managing distributed and/or SOA architectures
  • Experience with SaaS platforms is highly desirable
  • Experience with application optimization, profiling, & architecture

What you’ll do:

  • Oversee 5-8 direct reports.
  • Support an open, positive, and energized culture
  • Be both an active hands-on coder & an effective people manager.
  • Build systems & APIs that provide a world-class billing & purchasing platform that can be easily extendable.
  • Use Ruby, Rails, Scala, gRPC, JavaScript, RabbitMQ, Docker, Resque, MySQL, Redis, and a slew of other technologies to help power our platform
  • Build an open, positive, and energized culture
  • Participate in code reviews and coach the team to enforce best practices
  • Build, lead, and hire a high-caliber team of software engineers
  • Help design/architect/execute the building of services for the BigCommerce platform
  • Build highly-available, distributed systems
  • Write code that is performant, fault-tolerant, maintainable, testable, and concise
  • Drive our technical roadmap and direction of our stack
  • Encourage innovation & foster an environment of continuous improvement
  • Collaborate with stakeholders, pod leaders, and other teams to promote communication & coordination
  • Organize and facilitate regular 1:1’s with your team for coaching & mentoring

Nice to have:

  • 3+ years experience using high-level JavaScript frameworks (e.g., React, Vue, or Angular) to build single page applications.
  • Experience with functional paradigms
  • Experience with Agile methodologies.
  • BS/MS in computer science or equivalent experience.
  • Excited to learn new technologies.
  • Solid UNIX knowledge.

Our Hiring Processes Might Include
We want to see your problem-solving and analytical skills. Be prepared to write good, clean, scalable code. You don’t need to know our entire stack, but we’re looking for practical experience, someone who can solve production problems in the cloud.

  • Recruiter Phone Screen
  • Hiring Manager Screening
  • Online Code Assessment
  • On-site Interview

Diversity & Inclusion at BigCommerce

We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


Current BigCommerce Employees: Please use the internal job board to apply for openings.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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