Manager, Software Engineering
Q2 Premier Services is seeking a Professional Services Development Manager to lead a team of developers in delivering Electronic Banking software projects. These projects include custom development as well as data and application integration. This individual will be focused on the quality and efficiency of the software development life cycle with an eye toward people management, process improvement, team leadership.
RESPONSIBILITIES:
- Lead and manage a team of more than a dozen developers and quality engineers
- Hire and build high-performance teams that meet and exceed baseline expectations
- Develop and hold the team accountable for quality assurance and checkpoints to ensure quality and timely delivery
- Monitor and impact key metrics and efficiencies
- Develop a team that creates and adheres to Q2's best practices
- Provide guidance and mentorship to developers and the implementation team on the software development life cycle
- Transition the team to a consultative approach of custom development, more interactive with our customers with a goal of delivery of a solution
- Evaluate and introduce constant improvements to the custom development process
- Work closely with the Delivery Managers and Project Managers to provide technical support and resources for projects
- Work closely with Product, Implementation, IT/Data Center Operations, and Customers to troubleshoot complex issues
- Engage the stakeholders within Q2 to ensure team goals are met
- Analyze project metrics and align initiatives with department direction
- Responsible for ensuring all security, availability, confidentiality, and privacy policies and controls are adhered to
EXPERIENCE AND KNOWLEDGE:
- Has had at least 5 years of previous work experience in a similar management role
- Bachelor's Degree in related field or equivalent experience
- Agile delivery experience required
- Strong team leadership qualities with proven experience growing and mentoring teams
- Excellent written/oral communication skills and ability to interface effectively with peer managers, internal senior management, and customers
- The ability to remain calm, diplomatic, and cooperative under stressful conditions
- Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
- Familiarity with enterprise software deployment architecture and methodologies
- Experience building, growing, motivating, and mentoring high-performance teams
- Experience interfacing directly with customer leadership
- Articulate, thorough, and process-minded
- Experience within a multi-tiered environment
- Extensive experience of the software development life cycle with a specific focus on requirements, design, and testing
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.