Mid-Level QA Engineer/Tester

| Austin
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Come work at Smarter Sorting!

About You

Smarter Sorting is looking for a QA Engineer to take ownership of quality assurance testing for our suite of software and hardware products. This person will apply past experience in scaling QA for a growing client base, understand the right types of automation that improve results while reducing effort, and have the technical chops required to assist in the debugging of escalated issues reported to our support team by end users. We’re looking for a player/coach type who is comfortable as an individual contributor but also able to grow and lead a team as this department continues to evolve.

What You'll Be Doing:
  • Work with the QA team to ensure product quality
  • Work closely with the Product, Technology, and Support teams to launch new features, minimize issues impacting users, and efficiently triage and resolve bugs that make it to production.
  • Expand and execute on the current regression library, favoring automation when practical.
  • Champion ongoing improvement of QA processes and best practices that lead to better customer experiences.
  • Assist in triaging escalated customer issues from our support team as needed

Your Experience + Skills:
  • 3+ years of experience as a Quality Assurance Engineer
  • 3+ years of experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies and other
  • 3+ years of experience with software QA tools and processes
  • 2+ years of experience with automation testing
  • A sense of ownership and pride in your performance and its impact on the company's success
  • Critical thinker and problem-solving skills
  • Team player with great interpersonal and communication skills
  • Good soft skills

Your 1st month: 

  • Learn our products and our processes. Get familiar with our ticket management tool and sprint methodology and release process.

Your first 3 months: 

  • Maintain a current suite of regression and acceptance tests and expand test coverage for our main products.
  • Serve as a valuable middle layer between the frontlines and our technical leads in triaging escalated support issues of a more technical nature.

Your first 6 months:

  • Introduce more automation into our testing, as well as canned realistic data sets in lower environments. 
  • Get involved in all company products.

If this sounds like you, apply now!

Your Benefits & Perks

Competitive Compensation Packages

401k program

Medical, dental & vision insurance 

Short-term disability insurance

Generous Parental Leave

Unlimited Paid Time Off

Continuing Education Sponsorship

Bi-Annual All-Hands, Volunteering & Special Events (with baby goats in attendance)

Unlimited snacks & drinks

Why Us?

You choose us not only because this is the role you’ve been waiting for, but also because we are a purpose-driven company committed to our mission. You’ll be joining a group of machine learning experts, successful serial entrepreneurs, data scientists, sustainability experts, recovering consultants and national account program managers whose passion for data-driven sustainability drives us. You choose us because our values resonate with you. At Smarter Sorting this means: We do what it takes. We begin from a position of curiosity. We are driven to become experts. We are real. We have grit. You share our belief that a healthy culture is key to the company’s success and more importantly our employees’ happiness. 

Better decisions. Better data. Greener planet. All made possible by the best people. Come join our team!

At Smarter Sorting, we understand that a workforce that includes a robust mix of genders, ages, ethnicities, religions and socioeconomic backgrounds is more likely to reflect a variety of perspectives and thought patterns - leading to more innovation, brainstorming, problem-solving and strategizing. That is why we are committed to building a diverse and inclusive environment and strongly encourage candidates from historically underrepresented groups to apply.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Google CloudFrameworks
    • IonicFrameworks
    • SinatraFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • DockerDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM


We are in the heart of East Austin right next door to Sawer, Central Machine Works and all the best food.

An Insider's view of Smarter Sorting

How would you describe the company’s work-life balance?

One thing that continually impresses me about Smarter Sorting is how diverse our passions are outside of work and how we support each other in our personal experiences. I’ve known Sorters who author books, build their own planes, judge BMX in the Olympics, travel for volleyball tournaments, and DJ at some of Austin’s coolest venues.


Product Manager

What projects are you most excited about?

I’m most excited about our data projects surrounding Snowflake. Being able to bring data together from different source types and combine and analyze it in one place is a game changer for us. It allows everyone in the company to see the bigger picture of all the data we’re using. And as we know more, we do better!


Principle Engineer

How has your career grown since starting at the company?

I started as an intern with Smarter Sorting in 2016 and since then I have been able to wear many hats and truly find a role within the company that suits my strengths and interests. The encouragement and support I have received throughout my career has helped me grow professionally in more ways that I could have imagined.


Technical Project Manager

How do you empower your team to be more creative?

Building resilient software demands iterative problem solving and deliberation. This type of creative work requires focus and time to get into a flow. We work to create a routine for the team that minimizes distractions and allows for more opportunity to collaborate and reach a flow state of mind.


VP of Engineering

What are some things you learned at the company?

I came to the tech world from another industry. I had to quickly understand a new language, what we fondly call “nerd speak”. Moreover, I became adept at translating information and feedback between our customers and the product and development teams.


Director of Customer Success

What are Smarter Sorting Perks + Benefits

Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
Paid industry certifications
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