Principal Solution Architect at Q2

| Austin
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About Cloud Lending – a Q2 Company

Cloud Lending, a division of Q2, is financial services technology company offering a cloud-based, end-to-end lending platform to deliver innovation to the global lending community. Unlike legacy technology platforms that are expensive to maintain and prevent agile response to market conditions, Cloud Lending’s clients take back control of their business by quickly implementing, extending, and digitizing the entire lending lifecycle. Clients include banks, traditional finance companies, online lenders, and marketplace platforms.

The Principal Solution Architect plays a critical role within Cloud Lending Advisory & Professional Services organization, serving as a strategic advisor and Q2/Cloud Lending platform expert to the company’s largest, most complex enterprise customers.

Essential Job Functions:

  • Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
  • Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources.
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce and Q2 Platforms.
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
  • Drive the creation of application and technical design documents which leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
  • Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level.
  • Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
  • Collaborate with Product & Professional Services team members in the build out and delivery of an implementation methodology and set of playbooks that promote repeatable and extensible solutions for the NA banking market.
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
  • Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
  • Contribute to the growth and maturity of the Professional Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Q2 customer and partner colleagues.

Essential Job Functions:

  • Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
  • Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources.
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce and Q2 Platforms.
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
  • Drive the creation of application and technical design documents which leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
  • Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level.
  • Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
  • Collaborate with Product & Professional Services team members in the build out and delivery of an implementation methodology and set of playbooks that promote repeatable and extensible solutions for the NA banking market.
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
  • Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
  • Contribute to the growth and maturity of the Professional Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Q2 customer and partner colleagues.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
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