Q2
As passionate about our people as we are about our mission!
Austin, TX
Hybrid

Principal Solution Architect

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About Cloud Lending – a Q2 Company

Cloud Lending, a division of Q2, is financial services technology company offering a cloud-based, end-to-end lending platform to deliver innovation to the global lending community. Unlike legacy technology platforms that are expensive to maintain and prevent agile response to market conditions, Cloud Lending’s clients take back control of their business by quickly implementing, extending, and digitizing the entire lending lifecycle. Clients include banks, traditional finance companies, online lenders, and marketplace platforms.

The Principal Solution Architect plays a critical role within Cloud Lending Advisory & Professional Services organization, serving as a strategic advisor and Q2/Cloud Lending platform expert to the company’s largest, most complex enterprise customers.

Essential Job Functions:

  • Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
  • Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources.
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce and Q2 Platforms.
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
  • Drive the creation of application and technical design documents which leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
  • Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level.
  • Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
  • Collaborate with Product & Professional Services team members in the build out and delivery of an implementation methodology and set of playbooks that promote repeatable and extensible solutions for the NA banking market.
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
  • Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
  • Contribute to the growth and maturity of the Professional Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Q2 customer and partner colleagues.

Essential Job Functions:

  • Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
  • Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources.
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce and Q2 Platforms.
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
  • Drive the creation of application and technical design documents which leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
  • Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level.
  • Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
  • Collaborate with Product & Professional Services team members in the build out and delivery of an implementation methodology and set of playbooks that promote repeatable and extensible solutions for the NA banking market.
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
  • Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
  • Contribute to the growth and maturity of the Professional Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Q2 customer and partner colleagues.
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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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