Principal Solution Architect
About Cloud Lending – a Q2 Company
Cloud Lending, a division of Q2, is financial services technology company offering a cloud-based, end-to-end lending platform to deliver innovation to the global lending community. Unlike legacy technology platforms that are expensive to maintain and prevent agile response to market conditions, Cloud Lending’s clients take back control of their business by quickly implementing, extending, and digitizing the entire lending lifecycle. Clients include banks, traditional finance companies, online lenders, and marketplace platforms.
The Principal Solution Architect plays a critical role within Cloud Lending Advisory & Professional Services organization, serving as a strategic advisor and Q2/Cloud Lending platform expert to the company’s largest, most complex enterprise customers.
Essential Job Functions:
- Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
- Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources.
- Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce and Q2 Platforms.
- Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
- Drive the creation of application and technical design documents which leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
- Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level.
- Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
- Collaborate with Product & Professional Services team members in the build out and delivery of an implementation methodology and set of playbooks that promote repeatable and extensible solutions for the NA banking market.
- Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
- Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
- Contribute to the growth and maturity of the Professional Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Q2 customer and partner colleagues.
Essential Job Functions:
- Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
- Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources.
- Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce and Q2 Platforms.
- Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
- Drive the creation of application and technical design documents which leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
- Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level.
- Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
- Collaborate with Product & Professional Services team members in the build out and delivery of an implementation methodology and set of playbooks that promote repeatable and extensible solutions for the NA banking market.
- Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
- Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
- Contribute to the growth and maturity of the Professional Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Q2 customer and partner colleagues.