About CCC
CCC Intelligent Solutions Inc. is the technology platform for the P&C insurance economy. CCC technology, insights, and support connect industries - insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more - to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC's network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020, 2021 & 2022. Diverse perspectives and experiences are core to CCC's success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC's tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 6 locations worldwide and is listed on the New York Stock Exchange (NYSE: CCCIS). Find out more about CCC Intelligent Solutions by visiting cccis.com.
Job Description Summary
The QA Engineer is responsible for overseeing all aspects of Quality Assurance testing, system quality and providing second level application technical support with Automation knowledge.
Job Duties

• Interpreting requirements and design to come up with end to end test plans/scenarios and overall test strategy.
• Converting functional requirements into test cases and correspondingly in executable test scripts.
• Deliver recovery plans, create release documentation, and collaborate with stakeholders on creating timely deliverables.
• Create and maintain functional tests for web applications using Cucumber and Selenium
• Create and maintain REST API integration tests using SOPUI or Postman
• Conduct system performance testing to ensure system reliability, capacity, and scalability.
• Analyze test results and coordinate with development teams for defect fixes.
• Provide technical assistance to improve system performance, capacity, reliability and scalability.
• Bachelor's degree in Computer Engineering, Computer Science, related technical field.
• Advocate appropriate level of product quality.
• Perform testing on releases - pre-production and post-production; reviews test results and certify/approve changes; create test cases for user acceptance testing by clients, assist users in UAT, coordinate production moves
• Interfaces with clients to ensure thorough end to end testing
• Resolves or escalates second level help desk tickets
• Keep up-to-date of development technology, testing tools and business domain.
• Working understanding of SQL databases and ability to write SQL statements to add/retrieve data (Query Analyzer)
• Customer service oriented, great team player and collaborator, good communicator

Qualifications

• Bachelor's Degree in Computers related field
• 5+ years of experience with QA and/or application development
• Solid understanding of database technologies
• Solid understanding of QA tools including automation and load testing
• Solid understanding of the software development lifecycle
• Experience in writing and running SQL queries
• Experience in creating and executing Automation Test suites
• Familiar with Medical Bill Review and Insurance claims
• Experience in navigating across cross-functional teams
• Effective verbal and written communications are critical
• Familiar with Agile / SCRUM / Waterfall methodologies

ABOUT THE COMPANY'S COMMITMENT TO ITS EMPLOYEES:
CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.
CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.
CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. CCC's top priority is the health and safety of our clients and our staff, which is why we have expanded our remote work benefits during the COVID-19 pandemic. Qualified job candidates will be interviewed by phone and video. Dependent upon role and responsibilities, new hires will be eligible for remote work immediately, with all necessary office equipment provided upon start date.
Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.