Quality Development Lead - Jewelry

| Austin

QUALITY DEVELOPMENT LEAD- HOME OFFICE- KENDRA SCOTT
If you are an organized, proven quality assurance provider with a passion for detail, this may be the job for you!
QUALITY DEVELOPMENT LEAD- HOME OFFICE- KENDRA SCOTT
About Kendra Scott:
We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.
Position Overview:
Reporting to our Director of Technical Development, the Quality Development Lead is responsible for ensuring the highest level of quality is adhered to during all Development cycles. The role will be charged with reviewing of samples for quality checking. This role combines the need for meticulous focus on physical product details and knowledge of the span of product categories. This person will ensure our aesthetic preferences, and quality standards are proactively addressed, corrected and prevented from reaching the production line and ultimately the end customer. If issues arise, this person supports investigating the root cause and institutes corrective action to final product approval.
Responsibilities:
· Determine all product Testing criteria are applied based on industry standards.
· On a case by case basis, monitor closely a specific collection or product category for successful production execution.
· Review all Final Photo Ready Samples for distribution on Direct to Vendor factories.
· Determine product specific Wear Testing, report results and recommend solutions.
· Establish KPI’s and scorecard measures for all product quality sampling.
· Maintain, update or replace existing quality and standards tools.
· Style, Sku Master Approval Vendor Log - Collaborative Tool
· Physical Library of metal and stone ranges/standards
· Quality Manual
· Provide product knowledge cross functionally.
· Work cross functionally with Design and PD to ensure smooth product execution while meeting design intent.
· Support the Counter Sourcing and On Boarding for newly established factories/relationships.
Out Ideal Candidate Will Have:
· Bachelor’s degree or equivalent experience
· 3-5 years’ experience in Quality Assurance, Quality Control, Technical Design, or similar for a high-growth company
· A proven ability to execute with consistent delivery and reprioritize based on evolving business needs
· Detail oriented and organized.
· Strong communication skills both written and verbal.
· Experienced with Excel.
· Comprehensive knowledge of retail product technical design, manufacturing and development processes
· A strong ability to build cross functional partnerships and work collaboratively
· A growth mindset: desire to learn, grow and embrace new ideas
· A shared appreciation for our 3 core values of Family, Fashion and Philanthropy

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • SCSSLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Salesforce Commerce CloudFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • TableuAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • ListrakEmail

Location

Our Home Office is located in the heart of Austin, with easy access to MoPac, downtown and North Austin neighborhoods.

An Insider's view of Kendra Scott

What’s the vibe like in the office?

Our Home Office vibe is exactly how it sounds- it feels like home. It's exciting because you never know what daily surprises are in store-Kendra could be walking around in a unicorn costume giving everyone hugs or our Fun Committee may be hosting a happy hour in the cafe to relieve the stress of a busy week. This place is truly one of a kind!

JJ

Store Technology Analyst

What projects are you most excited about?

Our goal at Kendra Scott is to keep the shopping experience personal. I am most excited about how we are working to achieve that goal digitally. From personalized content on our website to targeted email campaigns, our focus for 2018 is on making every customer’s experience with Kendra Scott relevant and personal.

Kirsten

eCommerce Merchandising & Email Marketing Manager

How has your career grown since starting at the company?

In 2.5 years, I’ve been fortunate to experience our brand in 3 different cities. After 2 years in Memphis & Nashville as a Community Relations & Events Manager, I moved to Austin to take on a new role of Talent Acquisition Specialist. I’m thankful for a company that is committed to internal growth and sees development potential in every employee.

Laura

Talent Acquisition Specialist

How do you empower your team to be more creative?

With a business that’s growing as rapidly as ours, technology is so important in bringing an amazing Kendra Scott experience to our customers. Our IT team acts as a direct pipeline that connects them to our brand. I constantly challenge my team to continue to innovate the way we bring Family, Fashion, and Philanthropy to our customers.

Kendra

Founder and CEO

What projects are you most excited about?

All of them! I just finished a new warehouse management system implementation and we have a roadmap full of system investments slated for 2018, all of which are critical to fuel our continued success! I love that I get exposure to ALL systems at Kendra Scott, including ERP, POS, WMS, & E-comm- experience I'd be hard pressed to gain anywhere else!

Gale

Program Director

What are Kendra Scott Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking

Additional Perks + Benefits

At Kendra Scott we believe in treating our employees like family, and supporting those with families of their own. We proudly support work-life balance through our unique culture and perks. Our robust benefits package includes 100% paid parental leave and matched 401K, while our workspaces are personally designed by Kendra to inspire creativity and collaboration – a home away from home. With a complimentary nail bar, on-site gym, juice bar and kids’ game room, our workspaces put our Family pillar into action. Our work culture promotes healthy living, flexibility to raise a family, and inspiring relationships.

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