We are looking for a Sales Engineering Technician to support our pre-sales engineering team with demonstration environments and connections between systems. This position will be working closely with sales by ensuring Fourth demonstration sites are in excellent condition and replicates a functional integrated customer environment.

What You'll Be Doing . . .

• Responsible for regular demonstration walk-throughs to ensure smooth application showings 
• Supports customer facing integration discussions including API and Flat File integrations, and SSO. 
• Establishes processes to validate demonstration site readiness 
• Creates and runs scripts as necessary to automate demonstration site maintenance 
• Creates customized demonstration sites per Sales Engineering requirements 
• Creates and maintains sandboxes and labs as directed by the Director of the Solution Center and the Senior Sales Engineer in accordance with customer requirements 
• Identifies current and future customer business needs and requirements by establishing personal rapport with potential and actual customers 
• Documents demonstration site readiness procedures 
• Documents demonstration site, sandbox and lab settings and configuration 
• Assists in customer “vetting” in preparation for implementation 
• Assists in integration projects with customers and prospects including data validation and general support 
• Reviews all release notes and ensure the demonstration sites have the most up to date configurations and settings 
• Educates sales engineer and sales teams on updates to the demonstration sites 

What You Need to Have . . .

• 3-5+ years in sales engineering, Fourth support team or similar experience
• Takes initiative and looks for opportunity within the organization
• Attention to detail a must 
• Ability to deliver on business commitments 

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including: scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.