Salesforce Administrator at Kazoo (Austin, TX or Remote)

| Austin | Remote
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Kazoo is an all-in-one Employee Experience platform that combines recognition, performance, and engagement in one powerful solution. By bringing together Real-time Recognition & Rewards, Continuous Performance Management, and Employee Engagement Surveys, Kazoo's employee-first solution enables companies to build purpose-driven cultures while increasing productivity, retention, and revenue. With over 600 global customers, the Kazoo platform puts actionable analytics in the hands of business leaders, connecting them to what really matters.
Overview of the role:
We are expanding our Business Operations team with the addition of a Salesforce Administrator who is passionate about the impact Salesforce can have in scaling the operations of go-to-market (GTM) teams and scaling annual recurring revenue.
The ideal candidate is technology-focused and a good collaborator who has a working knowledge of operating models of software-as-a-service (SaaS) companies that are focused on annual recurring revenue (ARR) growth. This person will collaborate with Business Operations Leadership and GTM teams on a Salesforce Roadmap and will help establish scalable operational processes for GTM teams that use Salesforce and integrated systems. Experience working with and/or implementing Salesforce CPQ is a big plus because implementing Salesforce CPQ will be the first high visibility project for this role.
What awesome stuff you'll do:
  • Provide key input to and own management of a Salesforce Roadmap that will communicate the future vision of our Salesforce instance and integrated systems to Executive Leadership and GTM stakeholders
  • Effectively communicate updates to Salesforce to GTM teams and collect feedback from GTM teams on how to iterate our Salesforce instance and integrated systems
  • Work with Business Operations Leadership to optimize our deep GTM tech stack, if you love technology and tools this is the place for you
  • Look to simplify where possible, simpler is better and less is more
  • Broaden our GTM team's perception of what is possible with Salesforce, help take us from a Model T to a Tesla

What you'll need to be successful:
  • 2-4 years Salesforce Admin experience
  • Salesforce Admin certified, and additional certifications a plus
  • High-impact collaborator with good soft skills, comfortable performing trainings and/or demos for GTM teams
  • Experience working with and/or implementing Salesforce CPQ
  • Experience working with systems that integrate into Salesforce such as: Marketo, 6sense, Full Circle, ZoomInfo, SalesLoft, Chili Piper, ChurnZero, Zapier, JIRA, Pendo, etc.
  • Experience with Salesforce automation such as: Workflows, Process Builder, Approvals
  • Experience consolidating Roles and Profiles in Salesforce
  • Data-driven and analytical with an understanding of how to optimize Salesforce data collection for analysis
  • Passion for working with high-growth teams

If you've reached this point in the job description and feel you're still not sure if you should apply...Just do it! You may not have 100% of all those bullets listed above - and that's okay! We know there are no perfect applicants. If you're feeling like you're not going to fit in with our teams - that's not okay. One of our company values is "Yes, &" - we believe in a diverse experience that allows us to build off the momentum of each other, so however you identity and whatever background you bring with you, we strongly encourage you to submit your application if this is a role you can be passionate about doing every day!
When you work at Kazoo, we provide competitive benefits to make your life better both in and out of the office, which include: health, dental and vision insurance; open vacation policy; flexible wfh policy; 12 paid holidays; 401k program; Stocked kitchen; Mac Laptop; Transportation/Parking Stipend; Generous Parental Leave; Fertility benefits; Breast milk delivery; EAP & more!
At Kazoo, diversity and inclusion are fundamental to how we grow and operate our business. We're building a diverse workforce that cultivates and supports all individuals. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Kazoo commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Kazoo is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
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Location

206 E. 9th Street, Austin, TX 78701

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