Senior DevOps Engineer

| Austin
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Senior DevOps (Cloud) Engineer

Austin TX or San Francisco CA

As part of the Engineering team at Fivestars, our mission is to deliver applications that impact and improve the day to day lives of small business owners and consumers using our products across our network. In this role, you will be building and delivering highly scalable and reliable systems that drive the experience of thousands of local businesses and millions of consumers.


Who you are:

You are an experienced, infrastructure engineer who has built large, scalable systems that handle millions of daily requests and have applied that knowledge in a cloud environment. You can design, develop, and stand up new services based on product needs. You have experience transitioning from monolithic architectures to microservices. You are determined to provide reliable and fault-tolerant systems to the application developers that consume them and do so through automation captured in code.

Responsibilities:
  • You will act as chief advocate for DevOps practices and process improvement
  • You’ll lead the production monitoring, build, and deployment functions at Fivestars
  • You will work on the platform upon which all our web products and mobile APIs are built
  • You’ll actively identify site scaling issues and help redesign systems to address them
  • You’ll maintain a high level of quality in our infrastructure systems through sound development practices including code reviews, monitoring and alerting systems, automated testing, and architecture reviews.
What we're looking for:
  • Strong previous experience focused on DevOps and service-based systems engineering
  • 5+ years experience building large-scale, distributed, high-volume systems
  • Experience in managing production Kubernetes infrastructure with exposure to the use of cloud vendor Kubernetes solutions such as EKS, AKS, and GKE
  • Extensive experience automating system tasks and infrastructure using a scripting language (Python, Bash) with configuration management tools (Ansible), service registry and discovery tools, and infrastructure orchestration tools (Terraform, CloudFormation)
  • Experience automating public cloud deployments (AWS, Azure, Google Cloud)
  • Experience using and optimizing monitoring and trending systems (Prometheus, Grafana, Datadog), log aggregation systems (ELK, Loggly), and their agents
  • Deep understanding of the Software Development Life Cycle including Continuous Integration and Continuous Deployment (CICD) pipeline architecture (Jenkins, GitLab, Drone) including deployments into Kubernetes environments using tools such as Flux, Argo, or Spinnaker
  • Be a strong team player. We work in small, tightly knit product teams that function cohesively to move as quickly as possible
Who we are:

At Fivestars our mission is to help businesses and communities thrive by turning every transaction into a relationship. Over 30 million people use Fivestars to get rewarded at 12,000 local businesses with one rewards program. Local businesses use Fivestars to bring more customers into their stores with one powerful program. In 2017, Fivestars drove $2 billion in local commerce across its network. We’ve raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, and Y-Combinator and invite you to join us in creating a Love Local movement across the US and Canada. Visit www.fivestars.com for more information.

Fivestars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Fivestars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ElasticLanguages
    • AndroidLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases

Location

As part of the Domain our space has great mixed business, eatery, transport and retail usage.

An Insider's view of Fivestars

What’s the vibe like in the office?

Casual, friendly, and collaborative. People genuinely care about each other here, and coming in to the office feels like hanging out with friends.

Hope

Software Engineer

What projects are you most excited about?

I'm incredibly excited about the next wave of our integration strategy, and as the future platform blending communities and payments. We are the leading innovation platform in small business CRM / marketing, and that product leadership has earned us a lot of inbound integration interest, so we have this unique opportunity to shape our partner APIs!

Matt

Co-Founder/CTO

What are some things you learned at the company?

One of the key things I've learned at Fivestars is how to work with a diverse set of teams that look at and approach our mission in different parts of the product lifecycle. Being able to communicate with and understand each of these stakeholders needs is critical and continues to be an area of growth for me.

Darran

Sr Software Engineer - Android

How do you empower your team to be more creative?

Designers are given autonomy find solutions to the challenges our users are facing, while leveraging critique, analytics, research, and our style guide to further enhance the design.

Yoni

Head of Design

How does your team reward individual success?

By acknowledging the individual's contributions and by giving the individual an opportunity to share their learnings with a wider audience (via Brown Bags)

Abbas

Sr Software Engineer - Infrastructure

What are Fivestars Perks + Benefits

Fivestars Benefits Overview

Fivestars is very committed to the health and wellness of our community. We provide 31 days holiday, cover 90% of the employee and on average 70% of dependents on medical plans, have pet insurance, paternity and maternity leave, passion funds, student loan counseling, FSA's, full dental, vision, life and disability insurances, commuter benefits and 401k options. Phew!

Culture
Partners with Nonprofits
We are proud to partner with Hope Services (https://www.hopeservices.org/) to manage our hardware distribution.
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Fivestars employees can contribute up to $2000 annually to their FSA.
Disability Insurance
Short Term coverage provides 60% of salary (base & commissions) to a maximum of $2,500/week, covering the first 12 weeks of disability. Long-Term coverage provides 60% of salary up to $12000/month.
Dental Benefits
Fivestars covers 100% of the employee and on average 70% of the dependent(s) for dental and vision.
Vision Benefits
Fivestars covers 100% of the employee and on average 70% of the dependent(s) for dental and vision. T
Health Insurance Benefits
Fivestars covers 90% of the employee and on average 70% of the dependent(s) on the base plan
Life Insurance
Your Basic Life benefit will be covered at a minimum of $10,000 to a max of $250,000 per year.
Pet Insurance
Fivestars does allow dogs to be in the office (dependent on work location) and has partnered with VPI to provide optional pet insurance at a discount.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
We offer a 401(K) program, and all full-time employees are eligible and added to the plan with a 6% pre-tax deduction in the plan. We also offer Roth 401K plans
Company Equity
Fivestars often offers stock options through its employee profit sharing program, including vesting over a three-year period.
Employee Stock Purchase Plan
Fivestars often offers stock options through its employee profit sharing program, including vesting over a three-year period.
Vacation & Time Off Benefits
Generous PTO
Fivestars employees receive between 20 and 25 days per year of paid time off based on years of service in addition to the 10 standard holidays.
Paid Holidays
Perks & Discounts
Commuter Benefits
Fivestars offers a commuter benefit program that allows employees to set aside pre-tax wages of up to $270 per month
Company Outings
Free Daily Meals
Employees get free lunch on Monday, Wednesday, Friday.
Stocked Kitchen
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Professional Development Benefits
Lunch and learns
Fivestars hosts lunch and learn meetings monthly.
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