Senior Director of Platform Engineering at ESO

| Austin
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ESO is working to transform healthcare and public safety through integrated product experiences that our Engineering teams create, nurture and evolve. As the Senior Director of Platform Engineering, you will lead our platform teams as they work to develop APIs and services that deepen interoperability between our cloud applications, business intelligence solutions and external partners.
 
ESO’s infrastructure runs primarily in Azure where IaaS, PaaS and Serverless technologies are employed. Containers and orchestration solutions such as Kubernetes are emergent tools within our microservice architectures as well. You should be familiar with modern DevOps pipelines, event-driven architectures and cloud technologies that support scalable, distributed systems.
 
Technical aptitude is clearly important for this position but above all else, we seek leaders who can truly develop high-performing teams. You are expected to lead from the front, with clear vision, direction and communication skills that enable our engineers to do their best work in an environment where teamwork shines.

This role will report to the Chief Technology Officer and will be part of our Engineering team based in our Austin, Texas office.
 

What You’ll Be Doing
 
· Recruit, hire and retain A+ talent
· Define strategy and technical roadmaps for our API and data platform teams
· Collaborate with engineering and product leadership to identify high-impact technical projects that accelerate the productivity of our R&D delivery teams
· Lead design and architecture sessions for cross-product, “X-as-a-Service” solutions
· Establish onboarding and enablement patterns for teams to leverage platform API and data infrastructure services
· Partner with SRE / DevOps teams to ensure robust automation recipes are established for Infrastructure as Code / continuous delivery pipelines
· Research, recommend and evangelize new technologies and architectural pattens
· Coach, mentor and inspire technical contributors and managers that own cross-product solution delivery
· Get “hands-on” with proof-of-concept and prototyping projects that facilitate decision making around strategic technical investments
 

Who You Are - the essentials
 
· Several years of experience building, leading and inspiring high-performing Engineering teams
· A track record of adapting delivery strategies and architectures to increase deployment tempo, reduce cycle times and improve product quality metrics within a SaaS platform
· Strong knowledge of analytics, data engineering and data governance patterns and practices
· Expert in domain-driven design, microservices, enterprise integration patterns and cloud-native architectures for building scalable, maintainable and observable systems
· Experience with Agile development methodologies (Scrum, Kanban, etc.)
· Experience with developing internally and externally consumed RESTful APIs
· Familiarity with modern DevOps and release management practices
· Ability to inspire and foster an environment of collaborative, creative problem solving
· Excellent interpersonal skills and high emotional intelligence


Who You Are - the desirables
 
· Experience in Healthcare / Public Safety sectors
· Experience with Azure / AWS
· Experience with cloud-native technologies for advanced business intelligence/analytics

Benefits & Perks
 
ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes:

- Competitive health plans (medical, dental, & vision insurance)
- PTO (starting at 20 days) & 12 company holidays
- 401(k) with company match
- Telemedicine service provided by ESO
- Savings accounts (FSA, HSA, DCA)
- Employee Assistance Program (EAP)
- Annual health and wellness reimbursement
- Peace of mind benefits such as life insurance, disability insurance, and worksite benefits
- Paid parental leave, new child program, & flexible parental return-to-work options
- Casual office environments and unlimited office snacks and drinks
 
About ESO
 
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our US offices and our Belfast, Northern Ireland office. 
 
Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 
 
All offers are contingent upon a successful background check. 
 

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.

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Technology we use

  • Engineering
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Location

11500 Alterra Parkway, Austin, TX 78758

What are ESO Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
ESO has a culture committee with representatives from multiple locations and functions, focused on promoting a positive culture and environment for all ESO employees.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Diversity manifesto
Hiring Practices that Promote Diversity
ESO is dedicated to inclusive recruitment and hiring to promote our commitment to diversity, inclusion and belonging.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
ESO employees can contribute up to $2700 annually to their FSA
Disability Insurance
ESO provides STD to all employees at no cost. This benefit covers up to 60% of an employee's weekly Salary if out on leave. Employees can also enroll in LTD voluntarily.
Dental Benefits
ESO has two dental plans to choose from, with each plan covering 100% preventative and diagnostic coverage. Our high dental plan also includes benefits for orthodontia.
Vision Benefits
The vision benefits plan covers eye exams with a $10 copay, and includes $150 allowance for glasses and contact lenses.
Health Insurance Benefits
ESO has five medical plans to choose from, including a $0 deductible plan, and a HDHP plan, which includes a HSA account for all enrollees.
Life Insurance
ESO provides Basic Life & AD&D at no cost to employees. Additional Voluntary Life insurance is equal up to $500,000, or five times an employee's annual salary. Spouse and Child Life also available.
Pet Insurance
Wellness Programs
ESO provides a $250 Health & Wellness reimbursement for all employees on an annual basis. This can be used for gym memberships, nutritionist appointments, exercise equipment and much more!
Team workouts
ESO's team fitness initiatives include employee led fitness groups.
Mental Health Benefits
ESO provides an Employee Assistance Program at no cost to employees. This includes unlimited telephone access to EAP professionals 24/7 and 6 face to face visits per calendar year.
Retirement & Stock Options Benefits
401(K)
Employees are eligible to enroll in ESO's 401(k) plan after six months of service. 401(k) will vest automatically for employees, with no additional waiting period after the initial six months.
401(K) Matching
ESO provides employees with a 401(k) matching plan managed by Human Interest. We match 2.5% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Performance Bonus
ESO offers performance bonus plans to certain leadership positions.
Child Care & Parental Leave Benefits
Child Care Benefits
ESO offers a Dependent Care Flexible Spending account designed to help offset dependent care costs for children under age 13
Generous Parental Leave
ESO provides up to 10 weeks paid leave for birth & bonding or 4 weeks of leave for bonding only. We also provide a car seat and week of free meals for the new parent
Flexible Work Schedule
ESO provides employees with a flexible work schedule that includes flexible start and end times.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of unpaid family medical leave.
Vacation & Time Off Benefits
Generous PTO
ESO employees receive between 20 and 30 days per year of paid time off based on years of service. This amount is prorated in the employee's first year.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
ESO hosts company outings periodically.
Game Room
ESO's game room includes Ping Pong, Pool Table, Video Games, Darts and a tv with streaming capabilities.
Stocked Kitchen
ESO has a fully stocked kitchen including unlimited snacks, coffee and sodas.
Happy Hours
Happy hours are hosted on occasion at the team's discretion or for the larger group.
Parking
ESO offers employees free onsite parking.
Fitness Subsidies
ESO will reimburse up to $250 per year for qualified health and wellness expenses such as gym memberships, yoga classes, smoking cessation, etc.
Professional Development Benefits
Lunch and learns
ESO hosts lunch and learn meetings on occasion.
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