How many times have you called a business and quickly become frustrated? Providing your account number over and over again. Long silences while the rep looks up basic information. It’s an everyday stressor that’s outdated and unnecessary. It’s also why we started Tenfold.

Our software enables businesses to have better customer conversations. When you talk to a company using Tenfold, the rep has all your relevant information right in front of them, in one place. The important details about the customer are no longer hidden from the person trying to serve you. Best of all, it works in real-time and behind the scenes. Our mission is to put bad customer service out of business, on the phone or wherever it may hide.

Watch our demo video - https://vimeo.com/246701403

Engineering Culture video - https://www.youtube.com/watch?v=TrdC8yc7jPU

Culture video – https://www.youtube.com/watch?v=BHGkfZs2EFo

Tenfold is seeking a UI Engineer to help influence and build our sales analytics and productivity products. We are looking for well-rounded front end engineers who are passionate about the front-end user experience and have a proven track record of delivering web-based and native OS (Mac and Windows) UIs for enterprise applications.

Responsibilities

• Implement maintainable, responsive web application UI’s using Typescript and Angular 4
• Collaborate with peers, UX designers, and back-end engineers
• Instrument, maintain, and analyze tracking metrics collected at various points within the application to identify pain points and guide improvements
• Work with QA to develop automated test solutions across all aspects of the UIs
• Use and make new contributions to supporting REST API

Requirements

• 5 years of Full Stack and/or UI Engineering experience
• Experience creating cross-browser compatible UI’s utilizing JavaScript, CSS, and HTML
• Strong working knowledge of JavaScript, CSS, HTML
• Experience with one or more JavaScript frameworks
• Experience with one or more Automated UI testing frameworks (Protractor, Selenium, etc..)
• Great communication skills
• BS in Computer Science or commensurate industry experience

Preferred

• Experience with Amazon Web Services, Microsoft Azure, and/or Google Cloud
• Experience with data visualization tools
• Experience with TypeScript
• Experience with AngularJS
• Experience with Electron
• Working knowledge of Node.js

About Us:

Tenfold is Austin’s fastest growing startup backed by funding from Andreessen Horowitz. Our platform connects company's phone systems with CRMs, ERPs, Marketing systems and other systems of record and provides users with a unified view of the data. Built for enterprises and high-growth companies, Tenfold helps companies increase revenue and build better relationships with their customers by allowing them to measure, analyze and improve every aspect of the customer journey. Our software connects your existing phone system with any CRM or system of record. Tenfold optimizes the way companies sell, service & support their customers while enabling them to measurably improve the customer experience. Tenfold helps companies open customer relationships that will continue to grow and create value over time, while at the same time enabling them to retain these relationships by providing an exceptional customer experience. Tenfold’s enterprise clients are connecting their phone systems with an average of 9 different systems of record.

Highlights of our product’s capabilities include:

• Click to dial
• Automatic Call logging to CRM
• Edit, Relate or create new records, leads, opportunities, cases or tickets
• Send notification emails by @mentions
• Call analytics and Gamification Call Activity
• Email template integration
• Assign follow-up tasks
• Link to call recording in CRM
• Leads slipping away notifications
• Launch online video meetings
• Social profile integration

The Perks & Benefits

• Competitive salaries
• Stock Options (become an owner in the company)
• Incentive compensation based on successful attainment of measured goals
• Employee medical and dental coverage
• Short and long-term disability
• Life and AD&D Insurance
• Generous vacation time
• 24/7 parking near UT Campus in Austin
• Rapidly growing organization poised for growth and career development
• A beautiful office space with lots of natural lighting
• Exciting customer base and quality opportunities for advancement
• Austin Hottest Startups Watchlist 
• Austin A-List best businesses in Growth phase