Senior Manager, Site Reliability Engineer at Procore Technologies

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What if you could use your technology skills to develop a product that impacts the way communities’ hospitals, homes, sports stadiums, and schools across the world are built? Construction impacts the lives of nearly everyone in the world, and yet it’s also one of the world’s least digitized industries, not to mention one of the most dangerous. That’s why we’re looking for a talented Manager, Site Reliability Engineering to Procore’s journey to revolutionize a historically underserved industry.

As Manager, Site Reliability Engineering (SRE) at Procore, you’re given the unique opportunity to drive the next generation of application platform initiatives in a global SaaS infrastructure. Backed by the might of our teams, we’ll provide you with the tools and resources needed to achieve extraordinary results that render a significant impact extending beyond the boundaries of traditional engineering roles.

This position will report to our Engineering Director, SRE with the opportunity to be located in our Carpinteria, CA headquarters, New York City, or Austin, TX office. Remote candidates will be considered based experience with the expectation of occasional travel to these offices. We’re looking for someone to join our team immediately.

What you’ll do:

  • Drive excellence and product quality through a software-defined approach to operations and infrastructure with focus on security, resiliency, scale,observability and performance
  • Identify opportunities for differentiating open-source initiatives and lead the development of new open-source SRE/Infrastructure platform tools (e.g. Envoy, Helm)
  • Work side-by-side with product development teams and SREs to automate and mass-rollout new standardized service platforms for product code
  • Own the end-to-end configuration, technical dependencies, and overall success of the SaaS environment leading the improvement of functionality testing, operability, deployment and performance
  • Educate and drive global adoption of automation and orchestration principles, and create eagerness to automate, wherever and whenever the possibility arises
  • Ensure that new and existing products have clearly defined SLI,SLOs and SLAs and that we’re measuring and reporting on those metrics
  • Partner with peers and SRE leadership to help set team level goals, objectives, and overall strategies and provide unwavering support for Software/SDET Engineers on SaaS projects through collaboration and leading reviews of processes and architecture design
  • Mentor and coach junior SREs, and be a driver for change and DevOps adoption across the broader organization

What we're looking for:

  • BS or MS degree in Management Information Systems or a related discipline
  • 12+ years combined experience as a Software Engineer and DevOps Engineer/SRE
  • 7+ years experience managing teams of varying sizes and timezones with at least 5 years of supporting production in a Saas multi-tenant environment
  • Demonstrated experience leading automating infrastructure/application systems deployment and configuration
  • Expert with AWS services (certified SysOps Administrator or Solutions Architect preferred)
  • Experience leading large initiatives with the ability to course correct as needed with the ability to evaluate current technical approaches to continue to be industry best-of-class
  • Experience working with teams, providing mentorship and guidance to improve overall reliability of the ecosystem
  • Substantial experience in many of the following technologies, with demonstrated expertise and the capacity to lead complex technical initiatives in at least one of the related domains:
    • AWS
    • Linux
    • Infrastructure/cloud automation tooling (e.g. CloudFormation, Terraform, Packer)
    • Service Mesh/Discovery Tooling (e.g. Consul, Envoy, Istio, etcd)
    • Containers and Container Management (Docker, Kubernetes)
    • Configuration and Security Management (e.g. Puppet, Chef, Ansible, Salt, Vault, KMS)
    • Networking protocol knowledge (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
  • Demonstrated experience leading/contributing significantly to an open-source infrastructure/application platform initiative a big plus (e.g. Kubernetes/Istio/etc. upstream commits)

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, housing complexes, and more. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. Check us out on Glassdoor to see what others are saying about working at Procore!

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, flexible paid time off (Procore Values Time), employee enrichment and development programs, and volunteer days.


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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

Procore Austin is the second largest of our offices, occupying six floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office fitness classes.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Time allotted for learning
Online course subscriptions available
Customized development tracks
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