Senior Revenue Systems Analyst
Job Description
We are looking for a Senior Revenue Systems Analyst to implement, configure, and maintain Procore’s revenue systems. In partnership with Business Analysts and cross-functional stakeholders, you’ll drive improvement, optimization and new capabilities to ensure systems are functioning, integrated, efficiently deployed, and aligned with technical architecture. You’ll facilitate system upgrades, communicate system stability and improvements, and maintain documentation on the business systems. You’ll also manage and monitor some integrations between systems and be part of larger integration initiatives.
This position will report to our Senior Manager, Revenue Systems and can be based remotely from any US location. We’re looking for someone to join our team immediately!
What you’ll do:
Implement process and feature improvements to increase productivity, drive efficiencies, automate processes and increase reliability
Perform administrative functions to support business users (e.g., developing workflows, page layouts, formulas, approval processes) that will provide better user experiences and efficiencies
Develop and provide reporting from systems when requested, train others on building reports and dashboards
Provide day-to-day end-user support and training, advising on best practices and providing tips on system usage, and ensuring integrations between systems are working appropriately
Communicate, log and resolve planned or unplanned system downtime and system support issues; develop and maintain standardized system documentation
Partner with IT to administer and maintain security matrix of licensing and permissions
Participate in the development of a systems roadmap that will drive scalability, business optimization, and zero-touch processes
What we're looking for:
Bachelor’s degree preferred and 5+ years of Salesforce administration and solution delivery
Ability to reasonably estimate the time for tasks and meet deadlines set by those estimates; ability to quickly and effectively prioritize multiple requests, keeping the company’s strategic goals in mind
Experience with data management, transformation, cleaning, and de-duplication
Experience with 3rd party SaaS application integration, ongoing maintenance, and support
Experience with use cases, data dictionaries, process and data mapping, and class diagrams
Ability to interact with individuals across a wide variety of operational, functional, and technical disciplines and work well with all levels of management but also able to work independently to resolve issues
Excellent written and verbal communication skills with a pleasant, supportive, and customer-focused personality and the ability to work across all levels in an organization
Additional Information
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About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.