Senior Security Sales Engineer - SOAR Domain Specialist (Massachusetts)

| Remote
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As a Domain Engineer at Rapid7, you will be responsible to work as a team, working across organizations, to partner and assist pre-sales to close deals, improve our products, processes and procedures and be an advocate for our customers. You’ll serve as a subject matter expert within SOAR (Security Orchestration, Automation and Response) and liaison with Sales Engineering, Sales, Product Management, Support & Customer Success to continue to champion our customers and Sales Engineers across our organization.

Responsibilities 

  • 70% Focus 

    • Advancement on how to demonstrate the value of Rapid7 Solutions 

    • Create and evolve Sales Engineer Technical Demo Frameworks 

      • How to demo solution 

      • How to POC solution

      • Troubleshooting guidelines

  • Mentor Technical Specialists and SEs

  • Support Sales Engineers and Sales team with opportunities 

  • Handle escalated technical issues during Proof of Concepts

  • Deliver training on Rapid7 solutions to Rapid7 Employees 

  • Deliver training on Rapid7 solutions to Channel Partners

  • Troubleshoot and resolve various customer issues at a Tier 1 level

  • Report defects and feature requests/enhancements.

  • Escalate issues to Support Management as necessary, driving the issue to resolution.

  • 30% Focus 

    • Technical Projects 

      • Collaborate with Product Engineer, Product Management, and Marketing teams 

  • Product Lab Creation and Improvement

  • Present Product Roadmap 

Requirements

  • 3 to 5 years experience as Security Analyst or Sales Engineer with experience with working in the following areas:

    • Orchestration and Automation (SOAR)

    • Incident Response/SIEM/End-Point Security

    • Scripting in Bash and Powershell (or other languages)

  • An in-depth specialized knowledge of Rapid7 solutions

    • SOAR (Or other SOAR solutions)

    • IDR (Detection and Response or other D&R solutions)

  • Following certifications a plus:

    • CISSP, AWS, AZURE and GCP

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

It has all the perks of a startup but well structured, goal driven, and supported growth as an employee from start to finish. Several places to relax or wind down after a call, and working in one of the most iconic buildings downtown. Welcome to the Austin office!

Chris

Customer Success Representative

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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