Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Senior Site Reliability Engineer - Duo Security

Sorry, this job was removed at 6:31 a.m. (CST) on Tuesday, May 10, 2022
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
Who you'll work with...
This role involves directly building, maintaining, and operating critical aspects of the Duo platform and production services. It is therefore critical to our ability to operate as a business. The role requires a combination of breadth of experience and specialized skill - skill that is highly sought after in the industry and is heavily competed for. Filling this role will allow us to meet both tactical and strategic goals around production service and reliability. Not being able to fill this role will impact our ability to complete resiliency roadmap items - thereby negatively impacting service reliability and customer experience.
What you'll do...
The Senior Site Reliability Engineer is passionate about software performance and reliability of software systems, and understands the metrics that drive performance behavior in software systems. You will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering attitude and a desire to automate everything possible.
Skills you have....
Ability to focus and plan for work on or beyond a full quarter time horizon
Ability to plan, design, and own technical solutions with broad or complex requirements using an insightful and strategic approach
Ability to describe, analyze, and convince others about major technical tradeoffs and decisions
Ability to work across teams and with other managers to spec out high level designs for platform improvements
Willingness to own initiatives and deliver them working in multi-functional teams
History of writing performant, maintainable, testable code
You are passionate about automation and reducing toil
You are committed to quality and experienced with modern software testing practices
You care about contributing to an amazing work culture and environment
You are able to initiate and facilitate meaningful conversations around complex problems
You can identify and propose strategies around problems or areas of improvement affecting the team, platform, or our customers, and communicate to get an agreement on solutions.
You are able to motivate and empower your team members to achieve a higher level of performance
You are curious and capable of gathering information and resources for the team to complete work
Even better if you have...
Prior experience with automated configuration tools like Terraform, Ansible, Puppet, Chef, etc
Prior experience deploying cloud services, monitoring, alerting, and handling critical issues
Prior experience with tools like Kubernetes, ElasticSearch, MySQL, Python, AWS, Docker, Kafka, etc
You have experience supporting a high-availability SaaS environment
You work well in charting new DevOps practices without a well defined roadmap
Reasons Why You Should Apply.....
You've seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people
You love collaborating with, teaching, and learning from high-performing peers on software projects
This job may not be for you if...
You only code alone and aren't willing to mentor and be mentored.
You lack a real passion for writing high-quality secure software that is backed by an equally mature approach to testing.
You stress under the ambiguity of a problem and default to others to provide you with the answers.
Your first instinct is to point out why something can't be done rather than focusing on what the customer problem is.
You tire at the thought of a steady, deliberate pace in both a product and company.
If you're coming up short in these areas, but think you could still knock it out of the park, convince us why!
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
And if this role is exciting to you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
#LI-Remote
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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