Senior Site Reliability Engineer

| Austin

About Us:
LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.

We hold our company culture near and dear – it represents a balance between passion for rockstar work output and passion for an active, healthy life centered around family and friends. LogicMonitor represents community, collaboration and camaraderie.

Located in the 500 West 2nd Street tower, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views, where snacks are plentiful and team outings are common. Our offices are sprinkled around the globe, too, with our headquarters in Santa Barbara, California and offices in London, Singapore, and Chengdu, China.

What You'll Do:Interested in a leading role in the operational uptime and continued expansion of a company's production DevOps infrastructure? Then come join our amazing team of Tech Ops Engineers!
The Senior Tech Ops Engineer is a key player to design and implement new production deployments of SOA-based software across global physical and cloud data centers. You will provide guidance in organizing, securing and automating existing infrastructure and deployments. You will work closely with developers to provide feedback and force operational performance improvements within our product platform and operations infrastructure.

 Here's a closer look at your duties in this exciting role:

  • Maintain uptime of LogicMonitor's SaaS based service
  • Deploy production applications
  • Design and deploy new application components
  • Design and deploy new infrastructures
  • Ensure security of the production environment
  • Meet with prospective customers as needed
  • Write code to automate various aspects of infrastructure maintenance and and deployments
  • Support development

What You'll Need:

  • 10+ years experience working in SaaS based companies in a senior role
  • Expert level understanding of linux system administration in distributed environments
  • Expert level understanding of automated deployments
  • Extensive experience with AWS
  • Thorough knowledge of security as related to linux systems, applications and networking.
  • Extensive experience in various application scaling methodologies, including (but not limited to) load balancers
  • High level understanding of networking technologies (routing, switching, firewalls, iptables, etc)
  • An understanding of SOA
  • Extensive experience with configuration management tools such as chef, puppet or ansible
  • Extensive experience with java applications.
  • Extensive experience with CI and build systems
  • Signification experience with relational databases (MySQL) and NoSQL databases (eg MongoDB) in both administration and querying
  • Significant programming experience (java/ruby/python/shell).
  • Experience with source code management tools (git).

About You:

  • Able to work without close supervision and under pressure
  • A desire not just to resolve problems, but to fully understand them. We're looking for the tenacity and skill to quickly delve to the root of the problem, understand why it happened, and prevent it in the future.
  • Excellent problem solving skills.
  • A geek at heart - it's the only way to be good at this sort of job
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • MarketoLead Gen


Located in the heart of downtown, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views.
500 West 2nd Street, Austin, TX 78701

Insider's spotlight

What’s the vibe like in the office?

Every morning is exciting because you're working with motivated, extremely intelligent and hardworking people. When everyone works in unison, it feels as though we're all a part of an extended family, thriving in each other's company and in turn, fostering LogicMonitor's success every day with our strive.

Farjad Syed

Solutions Engineer

What does your typical day look like?

Logicmonitor is an exciting opportunity for me.  The product is solid with an outstanding support system.  Very excited to be working with some very talented individuals throughout Logicmonitor.  Cool part is that with all this I'm still learning new things every day.

Eddie Gillis

Sales Engineer

How does the company support your career growth?

LogicMonitor encourages all team members to share ideas no matter your title. This has given me the opportunity to be involved in the development of strategic processes that improve both the customer experience and the company's bottom line. New projects and the all-star teams around me make everyday a learning experience contributing to my growth.

Sarah Robinson

Customer Success, Team Lead

LogicMonitor has emerged as an absolute leader in its space for the mid-market. Leading the company's efforts in the enterprise space, my vision for the company is to continue to excel in serving our largest and most strategic customers while scaling out our capability to provide the type of customer experience those customers expect.

Steve Kahn

Director of Enterprise Sales

Our team is made up of the smartest people I know, and it's been a joy watching the individuals around me grow with LogicMonitor. What you put into LogicMonitor is what you get out of it. Those that thrive here are go-getters, push themselves and others to reach their highest potential, and know that success comes from a team effort.

Yasmeen Farukh

Chief of Staff

Perks of working here

Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Dental Benefits
Fitness Subsidy
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Generous Parental Leave
Recreational Clubs
Some Meals Provided
Stocked Kitchen
Tuition Reimbursement
Unlimited Vacation
Vision Benefits
Volunteering Opportunities
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