Senior Solutions Engineer at Optimizely

| Austin
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Company Description

Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

Experimentation has been the driver of human progress for thousands of years, but even today, experimentation is hard. Our ambition at Optimizely is to make it easy. We do that by deeply empathizing with our customers and delivering a trusted Experimentation Platform that enables them to experiment everywhere: the web, mobile, and every other connected device on the planet

Do you share a passion for technology and business? Do you want to help data-driven companies make better business decisions and absolutely love where you work? As an Optimizely Solutions Engineer you will serve as trusted advisor throughout the Optimizely sales process, with an emphasis on tying business objectives to technology solutions. Helping business users, development teams, and C-level executives all understand how Optimizely will help them deliver the best customer experiences across every digital touchpoint. Join a fast growing, global SE team and make an impact across our organization. It’s an exciting time to join Optimizely.

About the job:

  • Serve as the technical lead and owner of technical deal strategy.

  • Collaborate with Account Executive teams to uncover customer business goals, needs, and pains--and how Optimizely will address them.

  • Lead the technical implementation and work with prospective customers to integrate Optimizely into their technology stack, ensuring early customer success and a long-term business relationship.

  • Demonstrate the technical capabilities of the Optimizely platform to developer audiences.

  • Design, build, and maintain Optimizely demo systems, strategies, and resources.

  • Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise.

  • Partner closely with our customer success teams to ensure continuity of an amazing customer experience - for life.

  • Collaborate closely with Product and Engineering teams to help influence product roadmap based on market/customer requirements.

  • Provide technical responses to RFPs and RFIs.

Qualifications

Requirements:

  • You have development experience with one of the following:

    • Java

    • Javascript

    • Ruby

    • Python

    • Swift/Objective-C

    • A similar language

  • You have world class presentation skills. You feel comfortable leading presentations and demos to large groups, both technical and non-technical.

  • You can tie business problems to technical solutions and understand technology value propositions.

  • You have excellent communication skills. You can easily relate complicated concepts to non-technical people, while maintaining the ability to speak to highly technical people.

  • You have a demonstrated capacity to absorb new concepts and technologies quickly.

  • You thrive in uncertain, high-pressure, and high-impact conditions.

Additional Information

Perks:

  • Wellness Grant
  • Full medical insurance with very low co-pay and deductible. HMO, PPO, and HSA options available
  • Full dental coverage including orthodontics
  • Full vision coverage including contacts
  • Dependents 100% covered for medical, dental, and vision
  • Unlimited vacation policy and seventeen weeks of paid parental leave
  • 401k benefit
  • Working with a great team and having a huge impact!

At Optimizely, we embody inclusion and embrace diversity. Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit. Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SAP HANADatabases

Location

3300 N I-35, Austin, TX 78705

An Insider's view of Optimizely

How would you describe the company’s work-life balance?

Optimizely is also a place where work-life balance is a real thing. Unlimited vacation means that I’m trusted to take time off when I need it. I’ve also been able to work remotely from Tahoe so that I can drive up when there’s less traffic, and from Boston so that I can spend time with my family.

Lauren

Client Engineer

What does your typical day look like?

I joined Optimizely to work on a product I loved using. It was fitting that my first project was fixing a pain point I had experienced as a customer! Not only was it satisfying to deliver a feature that I knew was going to help my colleagues at a previous company, but I was also able to use an awesome cloud native AWS tech stack to deliver it.

Ben

Sr. Software Engineer

What makes someone successful on your team?

Software engineering here isn’t about someone going off on their own with a problem and coming back with a solution. We design solutions as a team of individuals, each bringing their perspective to the table. I’ve found this way of designing has helped me grow as engineer over the years and to deliver the best results possible to our customers.

Nick

Backend Engineer

How do you empower your team to be more creative?

As a leadership team, we are deeply committed to creating a culture based on inclusion, experimentation, innovation, and feeling empowered to take risks. To be successful, we have to be exceptional performers. And to be exceptional performers, we have to have passionate people driving the way.

Erin

Chief People Officer

What are some things you learned at the company?

It inspires a lot of pride knowing that I work on the best in class experimentation product and one that brings real ROI to some of the world's largest global brands . I didn't realize how much I cared about products until I joined Optimizely.

Jess

Senior Software Engineer

What are Optimizely Perks + Benefits

Optimizely Benefits Overview

At Optimizely, we offer a wide array of benefits and perks to help our employees strike just the right balance between work time and personal time. We’re all about optimizing productivity by maximizing joy.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $2500 monthly maximum payout.
Dental Benefits
Our dental plan covers $2000 of expenses.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 17 weeks of parental leave for the primary caretaker and 17 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Optimizely provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees. In Austin, Optimizely will cover the first $250 of commuting expenses each month.
Company Outings
Optimizely hosts company outings Semi-annually.
Free Daily Meals
Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Parking
We offer employees a commuter subsidy that can be put towards parking.
Fitness Subsidies
Optimizely provides employees a $500 wellness grant every year.
Professional Development Benefits
Job Training & Conferences
Optimizely offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $600.
Diversity Program
Lunch and learns
We host lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $600 annualy for continuing education.
Online course subscriptions available
Customized development tracks
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