Site Reliability Engineer

| Hybrid
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Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

About the Team: Site Reliability Engineering (SRE)

The 2K Site Reliability team is responsible for the operations and infrastructure of all consumer-facing production systems and developer-facing systems at 2K Games, including NBA2K game services, customer-facing account services, and websites. This team handles systems and services spanning multiple datacenters both terrestrial and cloud-based.

What We Need:

We are looking for an engineer who is passionate about building multi-datacenter infrastructure and services. Robust systems and problem-solving skills are required as we develop solutions for game studios and support data centers around the world alongside a group of outstanding engineers.

In this role, you will collaborate with network engineers, systems architects, and development staff to support our gamers and the needs of the business.

What We Do:

  • Build and automate scaled service infrastructure
  • Own and operate monitoring and alerting services across multiple regions
  • Define and implement standards that will impact systems, services, and multiple software environments
  • Diagnose and resolve technical issues from both internal and external customers
  • Remove out infrastructure toil with automation
  • Spread SRE and Operational Best Practices to customers and the greater organization
  • Participate in Site Reliability Engineering’s on-call rotation

Who We Believe Will Be an Outstanding Fit:

You are eager to work in a fast-paced environment with other highly skilled engineers who are passionate about service availability and health! The idea of building data center infrastructure services from greenfield to implementation moves you!

Required Qualifications:

  • Expertise in scalable production services (config management, monitoring, infrastructure-as-a-code, load balancing, distributed systems)
  • Experience with Systems Infrastructure, Virtualization, Kubernetes, and many of the following technologies: Helm, Docker, Terraform, Elasticsearch, Prometheus, Puppet, Git, Jenkins
  • Strong understanding of the SLI, SLO, and SLA concepts
  • A passion for service health and reliability
  • Demonstrated ability to decompose sophisticated problems and engage in lateral investigations
  • Strong coding experience in at least one or more of Python, Ruby, Java, or Go and a good understanding of code management
  • Experience with Unix/Linux operating systems(tuning and system internals) and TCP/IP Networking Fundamentals

Preferred Qualifications:

  • Prior hands-on experience working in a highly available environment, scaling to thousands of nodes
  • Experience mentoring other specialists
  • Experience working with product owners on service level

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

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Technology we use

  • Engineering
  • Product
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Location

Situated in a beautiful park-like setting of The Domain, our office is surrounded by plenty of restaurants, shops, and vibrant culture.

An Insider's view of 2K

How would you describe the company’s work-life balance?

As a single mom, work-life balance is incredibly important to me. One of the things that attracted me most to 2K was the emphasis on creating an environment where employees are supported & empowered to excel in our work while recognizing that our people are our best assets, and to do great work, we have to take care of ourselves & families too.

Audrey

Senior Manager, Talent & Organizational Development

What does your typical day look like?

I work in Mocap Post Production. I’m mainly responsible for Head Mounted Camera footage in the post-processing and QA stage. I’m also the Lead for our small third volume, which we use exclusively for ROMming talent and props. I support processing the Mocap data and QA which helps to prepare assets for delivery. It’s very busy and very rewarding!

Tiffany

Motion Capture Animator

What makes someone successful on your team?

Passion, Drive, Always Learning, Open to New Ideas and a Team Player.

Shawna

Senior Director, Talent

What is your vision for the company?

Our vision is to continue being industry leaders with a culture that serves as an example. Putting the customer first is the only way to thrive in this competitive entertainment industry. Every 'out of the box' creative idea is a risk; letting yourself take these risks and be willing to fail fast will lead to long-term success.

Sanju

Technical Director

What are 2K Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
2K provides weekly catering on Wednesdays.
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Promote from within
Online course subscriptions available

Additional Perks + Benefits

We also provide additional partner discounts on daily essentials, fitness reimbursement, and have ongoing raffles and give-aways.

In addition to vacation and time off benefits, we also have a generous compassionate leave program.

All benefits require eligibility pending employment type and location.

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