AlertMedia
AlertMedia helps companies keep their people safe and informed during emergency and other events.
Austin, TX

Site Reliability Engineer

| Austin
Apply now
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Site Reliability Engineer at AlertMedia  

Austin, TX 

The Role: 

AlertMedia is looking for a Site Reliability Engineer to join our growing, collaborative team. This role will help drive initiatives to our Saas infrastructure. It’s an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms. We want to see the world you are proud of, come prepared to share the amazing work you’ve done.  

Who you are: 

Platform stability is in your blood.  You're excited to help ensure the stability of a product that makes a huge impact and can never go down. You stay abreast on the latest security and networking technology and make sure you're ahead of the curve. You are passionate about automation, scalability, a team player willing to jump in, open to sharing ideas, and security minded.  You view transactions as metrics that can be charted and put in dashboards to provide the best view of our infrastructure. You love setting up alarms and are a perfectionist when it comes to setting up alerts. 

Who we are:  

AlertMedia is leading the evolution of employee safety for a modern workforce. We offer the most intuitive emergency communication software on the market with fully integrated threat warnings and employee safety monitoring. We believe any organization can improve safety and business outcomes during critical events by quickly identifying threats and simplifying fast, reliable communication to impacted audiences. We are headquartered in Austin, TX, and trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected anytime, anywhere. 

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. 

Come join us in our mission to save lives and minimize loss through effective communication. 

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com. 

What you will do: 

  • Become an expert in the AlertMedia platform and tools, and its uses for our customers 
  • Work with EC2, RDS, SQS, SNS, Lambdas, EKS, ECS, ElasticBeanstalk, CloudFormation, Docker, Linux, and continuous deployment tools. 
  • Own our ELK stacks for monitoring and alerting of AlertMedia’s platform  
  • Work with tools like Terraform and Troposphere for infrastructure as code 
  • Manage a secure, reliable and scalable infrastructure that cannot fail during critical local, national, and global events. 
  • Continually evaluate the security of our systems and applications, with an emphasis on data security  
  • Work with the teams to determine tool requirements, then drive the implementation, documentation, maintenance, and improvement  
  • Work in an Agile based environment using tools like Git, JIRA, Jenkins, and Slack 
  • Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line 
  • Contribute to AlertMedia’s culture, values and vision for the future 

Requirements: 

  • 4+ years of SRE experience  
  • Experience and expertise with AWS is a must  
  • Expertise with Linux, security, and networking fundamentals 
  • Experience managing large scale deployments  
  • Expertise in troubleshooting complex customer-facing systems 
  • Proficiency in at least one coding language (Python is a plus) 
  • Willingness to pair up with other developers to mentor and share your experience 
  • Strong organizational skills and ability to manage working on multiple projects in parallel 
  • The ability and desire to work in a fast-paced challenging environment 
  • Must be located in the Austin, TX area or willing to relocate 
  • This position is not eligible for visa sponsorship 

What we offer: 

  • Base salary + Company-Wide Bonus program  
  • Competitive PTO + holidays to enjoy balance 
  • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees 
  • Amazing rewards and incentives 
  • An exciting and positive work environment 
  • Commitment to community service with opportunities to give back  
  • A Best Places to Work company 4 years in a row 

AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

AlertMedia does not currently sponsor applicants for work visas. 

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Where we are

One exit South of downtown walkable to Zilker Park with skyline and greenbelt views. All the amenities without the downtown parking frustrations!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SlackManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
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What are AlertMedia Perks + Benefits

AlertMedia Benefits Overview

AlertMedia has a comprehensive benefits package in order to take care of our employees, including 100% paid medical, dental, vision and life insurance for employees and a significant contribution to dependent coverage. We take pride in giving back to our community through quarterly give-back opportunities and enjoy quarterly team-building both team specific and company-wide.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
AlertMedia offers both an FSA and HSA options. AlertMedia offers a matching program for our HSA plan option.
Disability Insurance
AlertMedia pays 100% of short and long term disability insurance coverage for full-time employees.
Dental Benefits
AlertMedia pays for 100% dental coverage for its full-time employees as well as a percentage for dependents.
Vision Benefits
AlertMedia pays for 100% vision coverage for its full-time employees as well as a percentage for dependents.
Health Insurance Benefits
AlertMedia pays for 100% medical coverage for its full-time employees as well as a percentage for dependents.
Life Insurance
AlertMedia pays 100% of life insurance coverage for full-time employees.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
AlertMedia offers a comprehensive 401k plan for our team members.
Performance Bonus
AlertMedia is proud to offer a generous collective success annual bonus to all of its full-time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
AlertMedia offers 12 weeks paid in full for primary caregivers and 4 weeks paid in full for secondary caregivers.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
AlertMedia offers competitive paid time off for its full-time employees, with the opportunity to gain additional days off with tenure.
Paid Volunteer Time
AlertMedia has a strong commitment to serving our community, with opportunities to get involved at quarterly give-back events.
Sabbatical
6 weeks of paid sabbatical leave after 6 years of service allows our employees to rejuvenate and pursue their interests whether it’s volunteering, travel, research, or spending time with family.
Paid Holidays
AlertMedia offers 11 company paid holidays for full-time employees.
Paid Sick Days
Perks & Discounts
Casual Dress
AlertMedia offers a casual dress environment, anything but shorts!
Company Outings
AlertMedia puts a huge emphasis on team-building. Q1/Q3 are dedicated to team-specific events while Q2/Q4 are company-wide events including our always amazing holiday party!
Game Room
Unwind in our game room with board games, shuffleboard, and an arcade.
Stocked Kitchen
AlertMedia has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some Meals Provided
AlertMedia has a Tuesday lunch tradition. We bring in delicious catered food and introduce new hires, share product updates or customer stories, and even get to see our board deck via our CEO.
Happy Hours
AlertMedia enjoys Friday happy hours after a week of hard work.
Parking
AlertMedia offers free parking to all employees.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Leadership series with all of our new hires, as well as continued engagement through paired virtual coffee sessions.
Time allotted for learning

Additional Perks + Benefits

In addition to our other fantastic benefits, AlertMedia shares in an annual company-wide, collective success bonus! This includes sales and all other full-time team members.

An Insider's view of AlertMedia

How does your team reward individual success?

We have annual leadership awards tied to a company trip for top performers and on the first Tuesday lunch of each month, we give out peer-nominated awards. It is awesome to be recognized from both perspectives.

Liel Navon

Enterprise Sales Director

What projects are you most excited about?

I'm excited about the opportunity to strategically hire people we feel will truly make an impact on the business and know "why" they are working hard. We're also revamping our employee on-boarding experience, to ensure everyone gets face to face time with all of our leaders to hear their stories and learn about each area of the business.

Kelsey Ozar

VP, People

What makes someone successful on your team?

To be a successful developer at AlertMedia you will need to be smart and passionate about great code. Our most valuable developers consistently "check their ego at the door" and focus exclusively on the best solution for the problem.

Matt Miller

Software Architect

How do you make yourself accessible to the rest of the team?

AlertMedia is inherently a very collaborative culture. No one here is above helping others, including our executive leadership team. We are readily available to assist through negotiations, demos, customer calls or to simply provide guidance. Time is never wasted on someone who cares and is focusing their effort on the right things.

Peter Steinfeld

VP, Sales

How do you collaborate with other teams in the company?

Given our current size, collaboration comes easily, but as we grow, we have been even more intentional about how we work with each department. For example, our team often drops in on the weekly sales meetings, holds a weekly meeting with the sales team leads, and has a slack channel with all of sales so people can share ideas and ask questions.

Alex

SVP, Marketing

AlertMedia Jobs In Austin, TX
18

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All Jobs
Finance
Dev + Engineer
HR + Recruiting
Marketing
Sales
Content
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Marketing Campaign Manager

AlertMedia
Austin
23 hours ago
+41
The Marketing Campaign Manager will help us introduce AlertMedia to a wide variety of prospective customers via thoughtful, measured, and professional campaigns. We’re grateful for the opportunity to evangelize how we can help organizations communicate during critical events, and the Campaign Manager will lead the marketing team in creating thoughtful programs to position AlertMedia as a thought leader, generate new interest in our business, and create opportunities for the sales team.  

Manager, Quality Assurance

AlertMedia
Austin
1 day ago
+41
The QA Manager will join our Engineering team as we expand the footprint of AlertMedia products and services and rapidly scale up the number of customers we serve. This role is critical to our success, driving the QA strategy and vision while working alongside the team to extend the test automation infrastructure. The QA manager is a thought leader and will share best practices with the QA team and will be responsible for career growth and mentoring of QA engineers.

Site Reliability Engineer

AlertMedia
Austin
1 day ago
+41
AlertMedia is looking for a Site Reliability Engineer to join our growing, collaborative team. This role will help drive initiatives to our Saas infrastructure. It’s an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. As part of a small team, you will wear many hats and partner with the development team to design, develop, troubleshoot and maintain all aspects of the AlertMedia platforms. We want to see the world you are proud of, come prepared to share the amazing work you’ve done.

Social Media and Content Manager

AlertMedia
Austin
2 days ago
+41
AlertMedia is looking for a Social Media and Content Specialist to join our growing Marketing team. In this role, you’ll be responsible for the day-to-day management of AlertMedia’s social media presence, working closely with our content, campaigns, and creative teams to create and amplify content to elevate and promote the AlertMedia story. Additionally, you’ll help conceive, plan, and execute a variety of content to support marketing programs, including the AlertMedia Emergency Safety Podcast, awards submissions, events, and more.

Senior Software Engineer

AlertMedia
Austin
4 days ago
+41
AlertMedia is looking for a Senior-Level Engineer with full-stack experience. This role is an opportunity to use a wide variety of design and technical web skills to help us manage day-to-day requests as well as leverage your experience and expertise to mentor junior developers as the team grows. Strong creative and technical abilities are vital for success in this role, with the ideal candidate being an independent problem solver and critical thinker. You must have a passion for innovative software development and willingness to roll up your sleeves to collaborate with all teams. 

Sr. Manager, Web and Paid Marketing

AlertMedia
Austin
6 days ago
+41
The Role: The Sr. Manager, Web and Paid Marketing will be responsible for leveraging a deep understanding of best practices to drive online results and website conversions. You will lead a team of digital marketing specialists focused on paid traffic, organic and direct traffic, social media, and conversion rate optimization. As a member of a small, fast-moving team, you will have complete control of your results. This role reports to our Sr.

Enterprise Account Executive

AlertMedia
Austin
1 week ago
+41
Become an expert in the AlertMedia platform and tools, and its uses for our customers with a focus on strategic, enterprise customers. Conduct high volume prospecting and phone outreach for qualified leads using a variety of tools including Salesforce.com, LinkedIn, and other outbound techniques. Schedule and deliver customized in-person meetings and product demonstrations to the assigned targets in your territory . Build relationships with prospects and internal stakeholders to grow new business within existing enterprise accounts. Use a consultative approach to advise prospects on how AlertMedia can help solve their communication challenges; conversationally demonstrate AlertMedia’s products and key differentiators. Partner with Enterprise Business Development Representatives to engage potential customers and drive additional prospecting efforts.

Enterprise Business Development Representative

AlertMedia
Austin
1 week ago
+41
Become an expert in the AlertMedia platform and tools, and its uses for our customers with a focus on strategic, enterprise customers. Conduct high volume prospecting and phone outreach for qualified leads using a variety of tools including Salesforce.com, LinkedIn, and other outbound techniques. Partner closely with Enterprise Account Directors to engage new customers and support in prospecting efforts  Build relationships with prospects and internal stakeholders to grow new business. Collaborate with Marketing to develop and refine prospecting strategies. Use a consultative approach to advise prospects on how AlertMedia can help solve their communication challenges; conversationally demonstrate AlertMedia’s products and key differentiators.

Account Manager

AlertMedia
Austin
1 week ago
+41
AlertMedia is looking for a Customer Account Executive to help increase revenue across our fast-growing customer base. This role will help grow revenue through leadership and participation in customer renewals, up-sells, and expansions. The Customer Account Executive will work closely with our amazing customers, while partnering with our Customer Success Managers and the sales team to accomplish these goals. Success will be measured in our ability to retain and grow annual recurring revenue.

Manager, Sales Development

AlertMedia
Austin
1 week ago
+41
AlertMedia is seeking a Manager, Sales Development to bring leadership, mentorship, and teaching-by-example to a newly created team of Enterprise Business Development Representatives (BDRs) in our consultative, conversational sales environment.  This team member will manage a team of high-performing BDRs while partnering closely with marketing and other departments to build out a strategic, sustainable BDR program, and will play a critical strategic role in driving the success of our Enterprise sales team. 

Accounts Receivable Specialist

AlertMedia
Austin
1 week ago
+41
The Accounts Receivable Specialist will take ownership of several facets of AlertMedia’s financial accounting operations. The right candidate will be determined to achieve effective and seamless support of business operations, including timely and accurate customer billing, responding to internal and external business inquiries and collaborating with internal teams to meet company goals.

Account Executive - Global Intelligence

AlertMedia
Austin
2 weeks ago
+41
AlertMedia is leading the evolution of employee safety for a modern workforce. We offer the most intuitive emergency communication software on the market with fully integrated threat warnings and employee safety monitoring. We believe any organization can improve safety and business outcomes during critical events by quickly identifying threats and simplifying fast, reliable communication to impacted audiences. We are headquartered in Austin, TX, and trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected anytime, anywhere.

Product Marketing Manager, Threat Intelligence

AlertMedia
Austin
2 weeks ago
+41
AlertMedia is looking for a Product Marketing Manager to drive our fast-growing Threat Intelligence solution. You will be responsible for leveraging a deep understanding of customers, markets, and products to create effective go-to-market strategies, buyer personas, positioning, messaging, and sales enablement content. You will collaborate across product, sales, customer success, content, and campaign teams to position our threat intelligence solution and create high-impact marketing content and sales enablement programs that will drive solution awareness, purchase, and adoption. This role reports to our Sr. Product Marketing Manager.

DevOps Engineer

AlertMedia
Austin
2 weeks ago
+41
The Role: AlertMedia is looking for a DevOps Engineer to join our well-balanced, collaborative team. This role is an opportunity to manage and expand our extensive AWS infrastructure to meet the needs of our rapidly growing customer base. The ideal candidate is passionate about automation, scalability, and security with deep knowledge and experience with AWS technologies. As part of a small team, you will wear many hats and partner with the

Mobile Developer - React Native

AlertMedia
Austin
3 weeks ago
+41
AlertMedia is looking for a Senior Mobile Engineer with React-Native experience. This role is an opportunity to leverage a variety of skills to build the future of our mobile apps. Strong creative and technical abilities are vital for success in this role, with the ideal candidate being an independent problem solver and critical thinker. You must have a passion for innovative software development and willingness to roll up your sleeves to collaborate with all teams. 

Recruiter

AlertMedia
Austin
3 weeks ago
+41
You are passionate about recruiting in a fast-growing high-tech company. You love recruiting for sales roles but like to mix it up with other roles as well. You have a "get things done", “roll up your sleeves” kind of attitude. You enjoy working with hiring managers and helping them find top talent for their teams. You enjoy being part of a team with a “we are all in this together” mentality. 

HR Generalist (HRIS/Payroll/Benefits)

AlertMedia
Austin
3 weeks ago
+41
The Role: AlertMedia is seeking a HR Generalist (HRIS/Payroll/Benefits) to join our People team in making AlertMedia a place where employees are engaged and set up for success in order to do their best work. You will partner with our HR Manager to deliver a world-class HR experience from the time a new hire joins us throughout their career at AlertMedia with a focus on supporting and retaining our amazing talent. Your focus will lie in HRIS

Paid Marketing Manager

AlertMedia
Austin
3 weeks ago
+41
The Paid Marketing Specialist will be responsible for boosting AlertMedia’s market presence through paid channels, 3rd party promotions, and third-party review sites. This person will help introduce AlertMedia to a wide variety of prospective customers via thoughtful paid campaigns. As one of the most exciting start-up companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth.