Site Reliability Engineer at Invitae

| Austin
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Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve. We are leading the transformation of the genetics industry, by making genetic testing affordable and accessible for everyone to guide health decisions across all stages of life. 

Invitae needs engineers with diverse backgrounds to help us achieve our mission.  We are a cross-functional team of scientific domain experts and dedicated, curious engineers. We build systems that take massive amounts of genomic data, combine it with the world’s scientific literature, add to it years of rigorously curated results, and package it all neatly for our scientists to consume. It’s a lot of information. As the data gets bigger, our systems need to get better and faster. That’s where you come in. 

This role is with our new Ciitizen team. Ciitizen is a health technology platform that enables patients with cancer and rare neurologic disorders to collect, digitize, and share their health information. We’re looking for a self-motivated team member who craves a challenge and feels energized to roll up their sleeves and help realize Ciitizen's enormous potential. Chart your own path and take healthy risks as we solve big problems together. 

This role will be responsible for managing and resolving challenging issues for Ciitizen partners and customers. This includes developing subject matter expertise for the entire platform.   We are looking for an experienced Site Reliability Engineer with a passion for excellence.   The SRE role at Ciitizen is responsible for helping ensure service availability, identifying and automating manual processes, and bridging the gaps between product development teams and operations. Solve problems relating to critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. SRE will be focused on maximum availability, reliability, security, and performance. 

The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the Ciitizen software and platform. This opportunity may evolve to include additional responsibilities and opportunities for career growth. 

What you will do: 

  • Assist in the running of  the production environment by monitoring availability and taking a holistic view of system health 
  • Participate in system design consulting, platform management, and capacity planning Improve reliability and quality for the suite of software solutions 
  • Measure and report system performance, and capacity with an eye toward continual improvement 
  • Provide primary operational support and engineering for microservice based software applications 
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding 
  • Basic object-oriented programming skills (Java, python) 

What you bring: 

  • Strong problem solving skills 
  • Strong personal commitment to quality and customer service 
  • Experience with any monitoring and analytics tool 
  • Understanding of Cloud technologies
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages

Location

Situated in Austin's Central Business District, one block West of the Texas State Capitol.

What are Invitae Perks + Benefits

Invitae Benefits Overview

At Invitae, our employees are the key to our continued success. Our culture is one of our most important strengths. A set of commitments we make to each other and to our customers to build a world-class organization in service of our mission. That is why Invitae proudly offers comprehensive perks and benefits program with choice and flexibility in mind.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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