SailPoint
SailPoint is the leader in identity security for the modern enterprise.
Austin, TX
Remote

Site Reliability Engineering Manager - (REMOTE) at SailPoint

| Austin | Remote
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SailPoint is seeking a Site Reliability Engineering Manager to join the SailPoint IdentityNow reliability engineering team.
This is a unique and challenging role in which the successful applicant will lead a group of engineers in studying, quantifying, and improving performance and operational stability of SailPoint's cloud hosted IdentityNow product. The team is dynamic and fast moving in implementing tests that drive concurrent and high-volume load against our systems and analyzing the software and infrastructure environment that supports the platform.
As a Manager of Site Reliability Engineering you will drive innovation, empower and motivate a team of site reliability engineers (SREs) in an agile environment. You will coach and develop SREs to solve complex production problems, evolve incident and problem management with sophisticated automation to autonomously manage the environment. Interact with engineering leaders, developers, and architects to make our services resilient, continuously measure and improve the quality and reliability of SailPoint's SaaS services and products.
What You'll Make Happen
  • Coach the team on SRE principles: automation, observability, toil reduction, self-healing, and root cause analysis
  • Manage high-visibility projects delivery, estimation, schedule, risks, and dependencies
  • Establish standard practices and processes for planning and prioritizing reliability work
  • Collaborate with internal customers, supporting deep-dive discussions across partner teams and ensure we drive product quality and reliability
  • Drive alignment across development and other organizations around reliability initiatives
  • Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
  • Recruit, develop, and motivate a team of high performing SREs

You Get Excited By
  • Shipping!
  • Delighting our customers and end users.
  • Using data to objectively measure impact and optimize engineering processes.
  • Meeting deadlines. Coordinating with technical team members in order to deliver quality results within a project's deadlines is second nature to you.
  • Attracting and motivating strong engineers.

Requirements
  • 5+ years in an engineering leadership role, preferably working on a SaaS product.
  • 5+ years of hands on experience as a Software, DevOps, or Reliability Engineer.
  • Experience leading or managing several of the following disciplines: Software Engineering, Site Reliability Engineering, DevOps, Software Engineer in Test, Performance Testing, Product Security Engineering, Test Automation, Compliance
  • Deep knowledge of agile processes and workflows.
  • BS in Computer Science or related technical field, MBA or other relevant Master's Degree preferred.

#LI-REMOTE
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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