Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
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Site Reliability Engineering Technical Leader (Performance) - Duo Security

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Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.
Duo's mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.
Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge - transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that's why we are the most loved and trusted company in security.
The Senior Site Reliability Engineer is passionate about software performance and reliability of software systems, and understands the metrics that drive performance behavior in software systems. You will develop software and tools to empower Duo's product development teams to maintain software releases quickly and smoothly. You will collaborate with a wide range of internal partners to engineer automated solutions in an effort to remove toil and enhance stability for a variety of infrastructure, with an emphasis on scalability. You will face challenges that require an engineering mindset and a desire to automate everything possible.
Skills you have....
Ability to focus and plan for work on or beyond a full quarter time horizon
Ability to plan, design, and own technical solutions with broad or complex requirements using an insightful and strategic approach
Ability to describe, analyze, and convince others about major technical tradeoffs and decisions
Ability to work across teams and with other managers to spec out high level designs for platform improvements
Willingness to own initiatives and deliver them working in cross-functional teams
History of writing performant, maintainable, testable code
You are passionate about automation and reducing toil
You are committed to quality and experienced with modern software testing practices
You care about contributing to an amazing work culture and environment
You are able to initiate and facilitate meaningful conversations around complex problems
You can identify and propose strategies around problems or areas of improvement affecting the team, platform, or our customers, and communicate to get buy-in on solutions.
You are able to motivate and empower your team members to achieve a higher level of performance
You are curious and capable of gathering information and resources for the team to complete work
Even better if....
Prior experience with automated configuration tools like Terraform, Ansible, Puppet, Chef, etc
Prior experience deploying cloud services, monitoring, alerting, and handling escalations
Prior experience with tools like Kubernetes, ElasticSearch, MySQL, Python, AWS, Docker, Kafka, etc
You have experience supporting a high-availability SaaS environment
You work well in charting new DevOps practices without a well defined roadmap
Why you should apply....
You've seen the news! Cybersecurity is the biggest issue of our time and you want to make a difference.
You thrive having the autonomy to operate in a meaningful problem space solving real problems for real people
You love collaborating with, teaching, and learning from high-performing peers on software projects
WHY CISCO SECURE
#WeAreCisco, where each person is unique. We bring our talents to work as a team each day, helping power an inclusive future for all. Get to know us! We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Security Company in 2021 with the Best Authentication Technology and the Best Small and Mid-Size Enterprises Security Solution in 2022 by SC Media. Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
What else can you expect? An ongoing investment in your growth-that's why we offer many employee resource groups (called Inclusive Communities), mentorship programs, and hundreds of learning resources to consistently level up your skillset and explore your interests. Because when you succeed, we succeed!
"Cisco Secure offers an environment that combines cutting-edge, mission-critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering
Join Cisco Secure - Be You, With Us!
#CiscoSecureEng23
Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Onsite office parking
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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