Software Development Engineer in Test II at BigCommerce

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth

BigCommerce, named 2020 “Best Place to Work” in Austin, is looking for a Software Development Engineer in Test, II (SDET) with strong experience in agile testing and test automation to join our team focused on iteratively improving our Billing and Account Management experience for our merchants.

Who We Are

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. 

The BigCommerce Engineering team is on a mission to build the leading SaaS ecommerce platform. Our global team of engineers works from our Austin, San Francisco and Sydney offices and are focused on building the right product for our customers in the right way.

On the Billing Team, we build and extend the tools, marketplaces, and frameworks that enable our merchants and partners to manage their experience. Our primary languages are Ruby and React + TypeScript. Architecturally we use REST APIs, gRPC, and we leverage a host of internal deployment and cloud infrastructure tools. 

BigCommerce makes quality a cornerstone of our software development and delivery philosophy. Every day, we’re trusted to handle tens of millions of dollars of transactions through our platform. We cannot achieve this trust without a heavy focus on quality through automation.

In this role, you’ll help us build and extend our automated testing frameworks in our domains. You’ll also work closely with software engineers, UI designers and product managers to define stories, acceptance scenarios, test plans/cases and advocate for best practices that improve software quality. 

Ideal candidates will come from a strong business / technical background and have the ability to understand complex business requirements and technical architectures. Our test frameworks are written in ruby, JavaScript, and PHP.

What You’ll Do

  • Work with a product manager to define features, acceptance scenarios, and test cases
  • Advocate for customer experience through consistency and simplicity
  • Work with engineers to ensure test cases are reflected in code and automated tests
  • Identify opportunities to use end to end tests to provide greater value and confidence around software
  • Advocate for practices and tools that promote quality, such as solution design, effective unit testing, static analysis, etc.
  • Identify relevant quality metrics for the team like error rates and thresholds
  • Advocate for, implement and monitor tools that provide alerting on those metrics
  • Investigate defects and produce minimum viable test cases to reproduce them
  • Support frequent deployments to production
  • Help foster a culture of pride and obsession around delivering quality software

Who You Are

  • 3+ years’ experience in software development and/or writing tests and managing testing frameworks in one of: ruby, PHP, JavaScript
  • Experience with one or more of these frameworks: RSpec, PHPUnit, or jUnit
  • Experience with Selenium or Selenium Wrapper a plus
  • Experience with continuous integration tools like Travis, Circle, Bamboo, Jenkins
  • Experience testing APIs using Postman, SoapUI, etc.
  • Adept with both low level unit tests and high-level integration / full stack tests
  • Passionate about the quality and integrity of software experiences and continuous improvement
  • Capable of understanding business and technical needs of feature development and can help product managers and engineers make decisions that deliver quality features in an optimized timeframe
  • Strong communication skills and can help facilitate meetings, discovery sessions, story writing and documentation

Our Hiring Processes Might Include
We want to see your problem-solving and analytical skills. Be prepared to write good, clean, scalable code. You don’t need to know our entire stack, but we’re looking for practical experience, someone who can solve production problems in the cloud.

  • Recruiter Phone Screen
  • Hiring Manager Screening
  • Online Code Assessment
  • On-site Interview

Diversity & Inclusion at BigCommerce

We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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