Associate Software Engineer - Java
At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.
We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages.
We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's build on digital freedom. They come to cultivate it.
Ping Identity is looking for a Software Engineer to join their Product Development team to focus on engineering development efforts. Must have Java experience. Come be part of something extraordinary.
As an Associate Software Engineer you will work with and across all functional areas of the company to reproduce and resolve customer issues and achieve high levels of customer satisfaction. The right candidate will be an empowered self-starter able to work in a fast pace environment. The position will have the responsibility to work with customer support and development to reproduce and resolve technical and other issues. This position will work within guidance provided by other team members and managers of the group and manage relations between Customer Support, Development and QA organizations to achieve timely resolution and high level of customer satisfaction.
Job Functions:
Active participant in the customer escalations, bug-triaging and reproductions, work with customer support organization to provide escalation help on wide variety of technical issues inclusive of ability to troubleshoot, duplicate, and workaround problems to achieve high levels of customer satisfaction and success
Design, code and test for customer reported bug fixes as well as new functionality
Review functional specs and design documents
Support and maintain developed code through system test and customer deployments
Implement automated unit and integration tests
Participate in peer code reviews and product feature reviews
Maintain status of assigned issues in Ping's issue tracker
Become a product expert in key areas to facilitate higher quality development efforts
Essential Qualifications:
Proficient Java coding skills
Proficient in Unix-based environments
Experience debugging problems in a distributed system
Desired Qualifications:
Experience with multi-threaded programming in Java
Full-stack Java development experience
Experience with AuthZ/AuthN standards such as OAuth (1 or 2), OpenID Connect
Experience using JSON or XML technologies
Experience with Javascript UI frameworks such as React, Angular
Education Requirements:
Bachelor's Degree in Computer Science or equivalent experience