Solutions Architect

| Austin
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Who We Are :

Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers’ experiences and our Mission and Vision. 

The Role:

Overhaul is looking for a bright, creative mind to join our team and be a part of shaping the future of end-to-end supply chain visibility software and services. As a Solutions Architect you will be accountable for the technical outcomes of our strategic partnerships. This includes data design guidance, technical implementation guidance, product subject matter expertise, and advanced use-case solutions. We are looking for a Solutions Architect with strong enterprise software expertise to join our growing, global architecture team. You will work closely with individuals from Technology, Sales, Product Management, Engineering and Marketing. 

Responsibilities: 

  • Own the end-to-end success of technical, enterprise projects with our strategic customers, gathering requirements, designing, describing, and managing the solution engineering.
  • Manage internal and external stakeholders. Develop strong professional relationships with stakeholders. May have routine contact with senior-most external and internal stakeholders, where refined communication skills are paramount.
  • Strategize with account executives; provide technical support for sales opportunities and customer success team.
  • Capable of understanding and communicating highly technical concepts related to cloud infrastructure, IT, and enterprise resource planning systems to lay- and technical-audiences.
  • Act as subject matter expert for Overhaul and partners in pursuit of enterprise sales opportunities.
  • Operate in a fast-paced environment where you will be responsible for driving multiple customer opportunities and projects in parallel.
  • Partner with sales team to articulate the overall Overhaul value proposition, vision and strategy to prospective customers.
  • Works as a trusted advisor, partnering with the customer on technical strategy and requirements and collaborating with all internal stakeholders to execute through an excellent customer experience.

About you:

  • 5+ years of professional experience as a Solutions Engineer, Solutions Architect, Sales Engineer, Technical Project Manager, or similar technical role; 3+ years of technical pre-sales experience, preferably with a startup.
  • Bachelor’s Degree (Engineering or related technical degree preferred).
  • Experience with highly technical, enterprise software projects.
  • Worked with development and/or operations teams.
  • Demonstrated ability to communicate ideas clearly and concisely to leadership, both written and orally.
  • High attention to detail and extremely organized
  • Must have experience with B2B, Enterprise SAAS products.
  • High level of comfort with ambiguity; ability to structure unstructured problems and resolve quickly. Create project structure without explicit direction.
  • Must have professionally written code sometime in the past.
  • Can read and understand code in a variety of languages: Python, C/C++, C#/.NET, SQL, Javascript, etc.
  • Understands and has used the basics of cloud computing: storage, compute, databases, networking, security, etc
  • Has familiarity with APIs: REST, GraphQL, SOAP, EDI
  • Strong technical understanding, capability and willingness to learn and develop skills on a daily basis.
  • Experience creating and delivering effective technical presentations and demonstrations.
  • Results oriented, resourceful problem-solver, with high levels of initiative, comfortable working in a demanding, fast-paced, high growth technical environment.

What we can offer: 

  • Competitive starting base salary 
  • Progressive advancement opportunity and career mobility 
  • Top employee health and well- being benefits 
  • Rotating company ‘Perks at work’ program 
  • Employee Assistance Program 
  • Care giver/adoption/family leave 
  • Unlimited paid time off 
  • Flexible working  
  • Free parking  

Our culture:

We are guided by our core values of Diversity and Synergy, Creativity, Problem Solving, Authenticity and Receptivity, Trust, Encouragement, Teaching and Learning, Wellness and Integrity. These values help us recruit aligned talent to join our rapidly expanding team around the globe. It is important to us that each and every Overhauler is not only eager to challenge themselves and knows how to get work done but is also an awesome addition to our company culture. 

Diversity and Inclusivity Statement:

Overhaul has always been, and always will be, committed to diversity and inclusion. Our Overhaul Culture Code’s top listed commitment is to “Diversity and Synergy.” All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strongly encourage people from underrepresented groups to apply!  

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • FluxLibraries
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • HotjarAnalytics
    • MiroDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • DriftCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM

Location

6801 N Capital of Texas Hwy - Building 2, Suite 225, Austin, TX 78731

An Insider's view of Overhaul

How would you describe the company’s work-life balance?

In an industry that never sleeps, it can be hard to pull away and prioritize self-care and time off. Overhaul leadership strongly enforces and reminds us to take PTO as often as we can. We’re also encouraged to take those moments throughout the day to recharge and refocus with daily dedicated blocks for body and mind movement hours.

Ash

Customer Success Manager

What does your typical day look like?

A typical day consists of observing multiple shipments to confirm arrival to their delivery locations with the product being untampered and answering any questions the team may have regarding process/shipments they are unsure of. We also monitor any shipment/destination creation requests and troubleshoot device issues with our client contacts.

Quintin

GSOC Supervisor

How has your career grown since starting at the company?

I can only describe it as: “a lot." I’ve been able to go beyond tech and into business and I appreciate the opportunities that have been given to me.

Ricardo

Principal Site Reliability Engineer

What’s the vibe like in the office?

Overhaul provides a great environment to work in. The lack of micro-management and a modern approach to mental health has made this job quite enjoyable. My team is formed of an extensive group of professionals with years of experience in the domain. We have a great synergy, working great as a team.

Alexandru

Watch Officer

What are Overhaul Perks + Benefits

Overhaul Benefits Overview

FULLY PROVIDED MEDICAL CARE
LEGAL/ID SHIELD PROTECTION
PET INSURANCE
TRAVEL ASSISTANCE PROGRAM
UNLIMITED PTO
FLEXIBLE SCHEDULES
TELEDOC HEALTH + TELEADVOCACY
401K PLAN AND MATCH
REMOTE, HYBRID, AND IN-OFFICE OPPORTUNITIES
DAILY BLOCKED BODY AND MIND MOVEMENT TIME

Culture
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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