About the Role:

CrowdStrike is looking for highly motivated, self-driven, technical JIRA Administrator dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. Our CrowdStrike virtual security operations center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers. 

Am I an JIRA Administrator / Engineer, Falcon Complete Team?

• Do you find yourself interested in putting your hands-on technical skills to the test in helping our security analysts and customer in detecting, containing, and remediating incidents?

• Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

• Do you crave new and innovative work that actually matters to your customer?

• Do you have an Incident Response or Information Security background that you’re not fully utilizing?

• Are you capable of leading teams and interacting well with customers?

• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

Responsibilities:

• Design custom Jira workflows for different issues types to assist in automation of incident response, build and deploy servers and applications as well as other continuous integration workflows.

• Develop complex Jira workflows including project workflows, screen schemes, permission scheme, and notification schemes in Jira.

• Perform the duties of a Jira engineer; responsible for maintenance, administration, upgrade, and enhancements to Jira and integrations with other tools or plugins.

• Create Jira projects, queries, and reports.

• Build and maintain security utilities and tools to enable the security operations team to operate quickly and at a large scale.

• Research and architect solutions to solve security operations requirements.

• Develop and maintain processes and documentation.

• Coordinate with internal teams to identify technical requirements and potential problems, issues, and solutions.

• Develop code (Python, Powershell, Javascript, HTML, etc) to interact with REST APIs and API driven security technologies to automate security tasks.

Successful candidates will have experience in one or more of the following areas:

• Experience creating Jira projects, workflows, issue types, custom fields, screens, and schemes.

• Experience in using REST Services provided by Atlassian.

• Strong coding experience in groovy (or Java), database administration (such as SQL or Postgres), and Python.

• Knowledge of software development lifecycle; preferably with Agile Kanban/Scrum.

• Experience developing plugins and gadgets that extend the Jira capabilities using Atlassian Plugin SDK is a plus.

• Good Verbal and Written communication skills.

• Systems Administration: an understanding of system internals is required to understand how to implement and execute countermeasures and remediation.

• Programming/Scripting: experience coding in C, C#, VB, Python, Perl, Ruby on Rails, and .NET.

Additionally, all candidates must possess the following qualifications:

• Programming/Scripting: experience coding in Powershell, C, C#, VB, Python, Perl, Ruby on Rails, and.NET.

• At least 2 years of experience with Atlassian Jira Service Desk (Data Center) including tool administration and customization.

• Experience with virtualization technologies

• Strong problem solving skills

• Strong project management skills

• Strong communication skills

• Proven ability to code and script

• Attention to detail

Education:

We are seeking candidates with the right combination of training and skills to join our team. Experience, drive, and results are key and advanced degrees are not required. Successful candidates coming from an academic background will likely have a Master’s (preferred) or Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Math, Information Security, Information Assurance, Information Security Management, Cybersecurity, or a related discipline. Applicants without a degree but with relevant military or work experience and/or training will be considered, and should apply their previous experience to the qualification areas above.

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