Sr. Systems Engineer at Expedia Group

| Austin
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Expedia

We are seeking a Senior Systems Engineer to join our Site Reliability Engineering team, part of Vrbo's Hybrid Cloud Technology organization. In this role, you will partner with our engineers to drive solutions and execution for our two key service areas; operational support for our Off Platform (.NET) product stacks and systems management. You will focus on hybrid cloud hosted solutions and applications with an automation driven approach to deployment and configuration. A deep understanding of our .NET product stacks as well as the operational infrastructure will be key to success in this role. You will work closely with our team of software engineers and managers along with our other hosting operations teams to offer the tools and hosting required quickly and efficiently while maintaining quality of work.


Job Responsibilities:

  • Design, planning and architecture of web hosting services/processes in both cloud and on-premise data centers.
  • Senior-level Windows system administration (deploy, maintain, patch/service pack application, debug, elevated support, performance tuning, monitoring, in an online hosted application environment (.NET).
  • Working knowledge of Active Directory support and maintenance and other common Microsoft tooling (SQL, MDT, SCCM, etc.)
  • Drive to bridge data flows from on-premise data centers and cloud platforms as we continue to migrate services to the cloud.
  • Utilize automation/orchestration tools to expedite deployment and configuration of systems
  • Work with CI/CD tools to ensure that code deployments can be executed in an efficient manner across all platforms
  • Maintain standard methodologies and procedures for patch management, virus management, and operating system upgrades
  • Collaborate effectively with engineering teams and leaders across the company to contribute to our shared goals
  • Provide platform, software and systems support as an operations team member.
  • Create and maintain IT document library: Change Management, SOP and internal user documentation
  • Maintain and support multiple hybrid cloud datacenters and monitoring of daily operations
  • Perform other duties as required


Job Requirements:

  • 5+ years of experience in a Senior Windows Administrator role working with large scale corporate/enterprise environments
  • Demonstrable experience with cloud PaaS/IaaS (AWS, Azure, GCP)
  • Validated experience with automation/orchestration tools (Puppet, Chef, Ansible, Salt, Terraform etc.)
  • Successful track record of driving infrastructure projects to completion
  • Possess a high-degree of experience deploying, supporting and managing Windows OS with a focus on seamless automation
  • Expert knowledge of industry standard methodology on system design
  • Knowledge of Active Directory
  • Ability to work independently as required
  • Demonstrate excellent customer service delivery to all levels of the organization and properly lead expectations
  • Successfully lead multiple tasks and priorities, identify creative options and solutions, able to analyze data, and the ability to manage internal and external contacts
  • A strong focus on automation and scalability building Infrastructure as Code with various scripting languages (PowerShell, Ruby, Python etc.)
  • Working experience with version control repositories
  • Working knowledge of Atlassian products highly desired (Jira, Confluence)
  • Working knowledge or some experience using Agile Methodologies highly desired
  • On-call as needed


Other Skills/Experience Required:

  • Bachelor's degree in Computer Science or equivalent professional experience
  • Excellent written and verbal communication along with strong interpersonal skills
  • Ability to collaborate well with coworkers in a team environment with blameless postmortems & RCAs
  • Strong mindset of building & maintaining reliable, available services
  • Possess a high level of attention to detail and quality, strong administrative and organizational skills
  • Display a high degree of professionalism at all times: candor, confidentiality, tact, collaborative and resourcefulness
  • Sensitive to deadlines in a fast-paced and fluid environment
  • Agile learner with demonstrated ability to effectively and efficiently lead several tasks simultaneously
  • Enthusiasm and dedication for information technology


Benefits & Perks:

  • Competitive health and insurance benefits.
  • Competitive salary.
  • Annual target bonus or commission.
  • Parental leave for up to 20 weeks (dependent on eligibility).
  • Paid vacation and sick time.
  • Employee Stock Purchase Program.
  • Free snacks and beverages.
  • Frequent company update talks with our leadership team.
  • Free listing on Vrbo.com.
  • Electronic, adjustable stand-up desk.
  • Discounted Metro & Rail pass.
  • Casual dress.


Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
 
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
 
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
 

About Vrbo:
In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. We were grounded in one purpose: To give people the space they need to drop the distractions of everyday life and simply be together. Since then, we've grown into a global community of homeowners and travelers, with unique properties in 190 countries around the world. Vrbo makes it easy and fun to book cabins, condos, beach houses and every kind of space in between.

Vrbo is part of HomeAway and the Expedia Group family of brands and offers homeowners and property managers exposure to over 750 million visits to Expedia Group sites each month. To learn more, visit www.vrbo.com.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM

Location

Expedia Group has three offices in the Austin area with a 16-story building now open in the Domain.

An Insider's view of Expedia Group

How does your team reward individual success?

We love to reward our team members in multiple ways. We use a team slack “brag board” to post all of our positive partner feedback and wins on a regular basis. We also have ad-hoc competitions throughout each quarter where team members can earn time off, gift cards, lunch on the house, and many other fun prizes.

Kim

Sr. Manager, NA Partner Success

What projects are you most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.

Juliana

Software Engineer

What makes someone successful on your team?

Being a successful finance person means being a strong business partner and not only understanding what is happening throughout the business but also being insatiably curious about it. It’s not enough to just know math, or know the numbers; you need to know where those numbers come from, how they get there and what's driving that result.

Sharon

Sr. Director Global Finance Operations

How do your team's ideas influence the company's direction?

The Talent Acquisition team is always pitching innovative ideas at our 120-day planning sessions that directly impact the company and recruitment experience. It’s amazing to see how quickly we’re able to implement new ideas every 120 days and measure the results. We’ve seen everything from employee referral reform to self-defense classes in Austin.

Marisela

Director, Global Talent Acquisition

How has your career grown since starting at the company?

I was hired as a Software Engineer II and have grown my leadership and technical skills while learning how my work directly impacts our marketplace and creates network effects. My growth has included improving search performance, helping teams build distributed systems, and mentoring and coaching new engineers from our Career Exploration Program.

Trey

Staff Software Engineer

What are Expedia Group Perks + Benefits

Culture
Volunteer in local community
We participate in an annual Day of Caring where Expedia Group offices from around the world all take a day in September to spend time volunteering for a favorite charity. This day is a paid day off!
Friends outside of work
Eat lunch together
Intracompany committees
Check out our employee resource groups here: https://www.expediagroup.com/about/diversity-inclusion/
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Expedia Group's team fitness initiatives include In-office fitness classes at our Austin Domain 11 office.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vrbo offers up to 20 weeks of paid parental leave (yes, dads, too!) for eligible new parents with at least 1 year of service.
Family Medical Leave
Adoption Assistance
Company sponsored family events
From our annual holiday party (without kids) to our Halloween, Spring Picnic and Bring your kid to work day parties, employees have several opportunities to celebrate together throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
9 paid holidays + 2 floating holidays you can take any time during the year.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Vrbo hosts lunch and learn meetings on occasion in addition to Fireside chats with notable leaders, Product Academy and Career Exploration Program.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We believe everyone deserves - NEEDS - time away from the office and we encourage employees to take advantage of their paid time off. We offer travel discounts to make it even easier to get out and see the world.

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