SailPoint
SailPoint is the leader in identity security for the modern enterprise.
Austin, TX
Hybrid

Staff Reliability Engineer

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  • SailPoint is seeking a Staff Reliability Engineer to join the SailPoint IdentityNow performance and reliability engineering team. 

     

    This is a unique and challenging role in which the successful applicant will lead a group of engineers in studying, quantifying, and improving performance and operational stability of SailPoint’s cloud hosted IdentityNow product.   The team is dynamic and fast moving in implementing tests that drive concurrent and high-volume load against our systems and analyzing the software and infrastructure environment that supports the platform.

     

    We are looking for a well-rounded developer who has experience in both development and architecture of software systems and who can think critically and creatively while producing performance reviews of newly developed software features. The ideal candidate must be self-directed and a fast learner, flexible enough to work on new technologies as well as legacy components.  The ability to perform analysis of failure modes, discovery of failure conditions and validating recovery from failure will be important to success in this role.

     

    Responsibilities:

    • Adopt and expand current test infrastructure, testing environments, and custom Java test tooling and configured environment and work to build automation around current and future performance testing.  This includes development of concurrent testing software using raw REST technologies like OkHTTP and Retrofit, Apache JMeter, and Selenium Grid. 
    • Provide coaching and a sounding board to other performance and reliability engineering professionals on ways to architect tests, test code, and setup environments in order to achieve specific feature performance analysis goals. Draw from previous work experience on creative ways to approach problems and how to configure environments that emulate real-world high-volume use patterns.
    • Guide and assist engineering teams to bring prototype revisions that address identified performance concerns with software and evaluate the effectiveness of the new software at addressing the performance concern.
    • Research emerging technology areas relevant to site reliability, performance automation, and application performance management. 
    • Give advice to the broader QA and software engineering team for which technologies the organization should consider adopting to expand upon current tooling.
    • Interact with Support, Services, and Account Management professionals to advise and mitigate situations where customer configurations may push the known limits specific software features.  Work with Services to arrive at creative solutions in the situations.

     

     

    Requirements:

     

    • 10+ years experience, or graduate degree and 6+ years experience, up to senior level of professional software development.  BA/BS preferred in Computer Science or equivalent work experience.
    • Demonstrated ability to develop both prototype and production code.
    • Great communication and presentation skills.
    • A deep understanding of Java, micro-service and REST API interaction, and web architecture is a requirement.  Experience with containerized and highly distributed environments a plus.
    • An understanding of enterprise software security, including RBAC and account definition, and LDAP account data models is required.
    • An understanding of relational data models with in-depth experience with at least one relational engine (MySQL, SQL Server, Oracle, DB2, etc) is required.  A successful application would be comfortable creating their own database schemas to house test data, test result data, and simulated user account information.  Experience integrating relational tables with ORM or JPA systems is a plus.

     

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote work program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity employee resource groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring practices that promote diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Family medical leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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